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Fette Ford Kia
Clifton, NJ
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,583 Reviews of Fette Ford Kia
June 22, 2020
Johnathan made my buy experience very easy and painless. 😊He was pleasant and very helpful and knowledgeable about the vehicle. 2nd used car from Fette 👍🏾👍🏾 😊He was pleasant and very helpful and knowledgeable about the vehicle. 2nd used car from Fette 👍🏾👍🏾 More
by Lizpeni
Employees Worked With
Dan and Chris in Used Car Dept*****, Paul Batista, Jonathan Schatzberg, Daniel Pego
June 02, 2020
Mario, as well as the whole staff of Fette Ford has gone above and beyond for me. They’re welcoming and unlike any other car dealership I have dealt with. Mario is hands down the best salesman I have come a above and beyond for me. They’re welcoming and unlike any other car dealership I have dealt with. Mario is hands down the best salesman I have come across. I would recommend this dealership to anyone looking for a hassle-free experience purchasing a vehicle. More
by nielsenv12
Employees Worked With
Mario Castellanos
June 01, 2020
My experience at Fette Ford was excellent. Our Salesman Ray was particularly helpful. He even contacted us on his day off! We are now driving a brand new Ford Explorer and paying within our price point. Ray was particularly helpful. He even contacted us on his day off! We are now driving a brand new Ford Explorer and paying within our price point. More
by Naps1436
Employees Worked With
Paul Batista, Kimali Ricketts, Ray Hernandez
June 01, 2020
Ripped Off I went to Fette Kia, Clifton Service Department. After depositing my check, Brian proceeded to put the check through again as a point of sale. I am a I went to Fette Kia, Clifton Service Department. After depositing my check, Brian proceeded to put the check through again as a point of sale. I am a person with physical disabilities. The entire process from coming in to get work done to the double charge was all questionable processes. I didn't have a lot of funds to come in with. A sensor was out and it wasn't covered under the extended warranty. I Ok'd that and was told that I needed to replace my air filter (I did that replacement myself 2 months ago), The Cabin Filter ( I did that myself 2 months ago). After I got the car back I showed the cabin filter and engine air filter as being clean. I was told that one of my belts was cracked and ready to break. They charged me for an oil change without even asking if I wanted Synthetic or Regular. I have been using synthetic, and wanted to continue. It was too I was told. All I did was request an oil change, the next thing I was told we did it. I wasn't even quoted a price. They just did the work. I have no question- charging me twice, not giving me the discount that was promised. I bounced several checks because the $1354 being charged was $2708. The bounced check doesn't favor well with my bank or my credit. The Company gave an immediate refund. If I didn't catch the mistake they would have a double payment. Brian seemed to have disappeared when I came in for my refund. He didn't return any of my phone calls. It kind of left me with the impression that he wouldn't even apologize for this big mistake. I wouldn't consider going back to buy or service my vehicles. More
by dovperel
Employees Worked With
Adam Hindi
May 20, 2020
Jon made my car buying experience super easy and safe during this stressful time we are going through. Number 1 sales person ever!!! Visit Today!! during this stressful time we are going through. Number 1 sales person ever!!! Visit Today!! More
by Samantha315
Employees Worked With
Kevin Happle, Jonathan Schatzberg, Kimali Ricketts, Daniel Pego, Christina Gaboda
May 09, 2020
BAD SERVICE I was very disappointed with Fette Ford's service. Dropped my car off for first time service of an oil change and tire rotation, the paperwork said bo I was very disappointed with Fette Ford's service. Dropped my car off for first time service of an oil change and tire rotation, the paperwork said both services were done to my car. But, when checked my car they did not rotate the tires. Steve the manager gave me an excuse that they forgot..It makes me wonder if they changed the filter!!! How often does this happen?.My Advice is to check your service requests before you drive out of their parking lot. More
by eruiz3
Employees Worked With
Steve
May 01, 2020
Excellent transaction of new car purchase!!! Purchase of a new 2019 Ford transit on 5/1/20 and can not say enough how well the transaction went even with remote purchase and all paperwork perform Purchase of a new 2019 Ford transit on 5/1/20 and can not say enough how well the transaction went even with remote purchase and all paperwork performed online during this Covid time. I am a New York resident and even with it being an out of state purchase it was made easy. Every employee we worked with from Fette from the Manager Troy, Dan, Paul (finance), Kevin (finance) and Steve made for such a great experience!! More
by ljbisso
Employees Worked With
Paul Batista, Kevin Happle, Daniel Pego, Christina Gaboda
