Fette Ford Kia

Disinterested employee I was the 2nd person in for The Works service. I waited approx 45-60 minutes for the completion. As I was making payment I mentioned I had received a I was the 2nd person in for The Works service. I waited approx 45-60 minutes for the completion. As I was making payment I mentioned I had received a service coupon for $39.95 but had switched bags and left it home. I asked if I could pay them run home and bring it back for a credit back on my card. The boy at the counter just said no we don’t do that. Really? I love 12 minutes away. I was really disappointed. It cost me $17 more!! More

Juan Carlos Mejia This is my second car lease with JC and I’ve been very pleased with his time and effort. He does not rush me and pushes for my best interests. I have This is my second car lease with JC and I’ve been very pleased with his time and effort. He does not rush me and pushes for my best interests. I have been very pleased working with him and plan to continue doing so More

Very smooth experience. It was a pleasure working with with Juan on this purchase. The whole deal went very smooth. He went over the features of the ecosport with me. Took me It was a pleasure working with with Juan on this purchase. The whole deal went very smooth. He went over the features of the ecosport with me. Took me for a test drive in one and I was sold on buying a brand new one from him. Thanks Juan! More

Customer satisfaction I came in to Fette Ford told Carissa the service manager that I had purchased my suv a year ago and my hood was rusting out already. She looked into i I came in to Fette Ford told Carissa the service manager that I had purchased my suv a year ago and my hood was rusting out already. She looked into it told me that there was a chain of command process that needed to go through before she can promise anything. So she then called me and told me that Ford approved the change of my hood, the good thing was that it was absolutely free. She set me up with an appointment and in two days my car was ready. Thank you Carissa you rock. More

Very pleased with the sales and the Quick Lane in Clifton NJ I am on my 6th or 7th lease for Ford Escape From the Clifton NJ location I am very pleased with all the staff and their customer service. I am really I am on my 6th or 7th lease for Ford Escape From the Clifton NJ location I am very pleased with all the staff and their customer service. I am really happy with their Quick Lane Department regarding the prices and quick turnaround for oil changes and tire rotation. More

Juan is the One! Mr. Juan Carlos is the man you need to go to if you’re looking for a Ford. He is a simple man, kind and caring. He actually listens to your needs and Mr. Juan Carlos is the man you need to go to if you’re looking for a Ford. He is a simple man, kind and caring. He actually listens to your needs and helps you find exactly what you are looking for. He truly works with the customer to find the best deal that works for you. While we spent our time here at the dealership I counted at least 4-5 people that came to see Juan also previous Ford customers. That alone goes to show you he has built long lasting relationships with all his customers. Thank you Juan!! We love our new pick up! More

They made buying a New car a pleasant experience I had gone there to lease a model I had picked out online. After seeing in in the inventory lot I really didn't like the color. My salesman Adam worke I had gone there to lease a model I had picked out online. After seeing in in the inventory lot I really didn't like the color. My salesman Adam worked hard to find a similar model close to my original price point. He spent the time I needed to make a decision and made the whole process work smoothly. I left that day with a new car, happy with my decision and impressed with the process. More

Mario This is my first Ford and I’m the 4th in my family to go through Mario. If you need a car, see Mario! Quick and great service. Thank you. This is my first Ford and I’m the 4th in my family to go through Mario. If you need a car, see Mario! Quick and great service. Thank you. More

Very happy experience Mario made this deal possible by sheer will power to meet our needs at a price we could afford. Juan Carlos very patiently and thoroughly explained al Mario made this deal possible by sheer will power to meet our needs at a price we could afford. Juan Carlos very patiently and thoroughly explained all the features of our new Escape and answered all questions. Thanks to both. More