Fette INFINITI

Roy was very knowledgeable, personal and fun. The car is phenomenal. Fette Infiniti treats its customers like valued clients. The professionals are truly professional in their demeanor, and also team-orien phenomenal. Fette Infiniti treats its customers like valued clients. The professionals are truly professional in their demeanor, and also team-oriented. More

They only want to get the sale.Once they have sold you the car they do not want to hear from you.They do not do what they promise and they do not return your phone calls.I highly recommend you not use thi the car they do not want to hear from you.They do not do what they promise and they do not return your phone calls.I highly recommend you not use this dealership. More

I found my experience at fette Infiniti was extremely satisfying. Everyone was very helpful and kind. Also they were very honest and personable Thy make. You feel like a person and not just a customer satisfying. Everyone was very helpful and kind. Also they were very honest and personable Thy make. You feel like a person and not just a customer More

I had an exceptional experience purchasing my car last Saturday from Fette Infiniti. After test driving at a different location and not being thrilled with the sales people I was dealing with or the answ Saturday from Fette Infiniti. After test driving at a different location and not being thrilled with the sales people I was dealing with or the answers to questions I had, I started to call around to different dealerships. When I called Fette I was put in touch with Ryan Mays. He could not have been more helpful, polite, and professional. When arriving at the dealership I was introduced to Alvin. Again I was shocked with how knowledgeable, professional and helpful he was. This was so refreshing to me after dealing with numerous other car salesmen the prior couple of days when deciding which car was right for me. The entire buying process was quick and enjoyable. I never felt rushed or pressured at anytime during my visit. Peter Torra the Financial Service Manager was also amazing to work with. He was very patient when going over all of my finance options along with answering every one of my 200 questions about the different service plans. I would recommend this dealership to all of my friends and family. Martin More

Purchsed a CPO M35x at another dealer in 2010 based on availability/color/cost. I have had previous service work done at that dealer but decided to give Fette Infiniti a try due to is proximity to my hom availability/color/cost. I have had previous service work done at that dealer but decided to give Fette Infiniti a try due to is proximity to my home and work. I have had three service experiences in last 8 mos at Fette. Two oil changes and a 60K service. Service reps were always friendly and informative with answers to my questions. On two occasions, I took advantage of the loaner car service and opted to wait on one occasion. Waiting room was ok; coffee, tv and wi-fi available. It is hard for me to rate service PRICE as great (because I always want a lower cost) but I do recognize that this is a luxuray car being serviced at a dealer. On each occasion, the requested service was performed to my expectations. The unscheduled service I waited on was performed in a timely manner. During my recent (overdue) oil change service I was alerted to a recommended brake pad service before it was completed. I had the time to think through it before authorizing the additional, unplanned service. I really appreciate the vacuuming and car wash they give the vehicle on each visit. You leave Fette feeling like they took good care of you as a customer and an individual. More

Very friendly sales people, willing to work with you, regarding your budget. They were able to give me a great price on my new Infiniti. regarding your budget. They were able to give me a great price on my new Infiniti. More

I have bought or leased many new cars over the years and this was one of the best experiences I've had. I dealt with Juan who was very friendly and knowledgable. This was my third Infiniti but first from this was one of the best experiences I've had. I dealt with Juan who was very friendly and knowledgable. This was my third Infiniti but first from Fette. I turned in my existing lease 5 months early and Fette paid off the lease. The lease price for my new G37x was better than I could have expected and more importantly I had the deal done within 30 mins. I've been in other dealerships for hours trying to get a deal done. Everything went very smoothly and I didn't have to deal with any of the nightmares I've encountered at other dealerships. All the paperwork was exactly as we had agreed and they didn't try to scam any additional charges or fees. Too bad every dealership didn't work this way. I highly recommend Fette Infiniti! More

My brother picked up a leased 2011 infinite on 7/29/11 for which I co- signed for . Unfortunately he passed away on 8/6/11. after weeks of trying to get help to return the car I finally spoke to a Mr Patr for which I co- signed for . Unfortunately he passed away on 8/6/11. after weeks of trying to get help to return the car I finally spoke to a Mr Patrcik Murray at Fette Infiniti. He was extremly helpfull and did terminate the lease and took the car back. I highly recommend Fetti Infinite and Mr Murray. If you are thinking of leaseing or buying a car Mr Murray is the man you want to speak too. Mr Murray was very kind and thoughtfull and understanding. I thank him for his thoughtfulness and his help in resolviong my dilemma. on another note the broker who got the car for my brother VIP AUTO GROUP ON hYLAND bLVD IN sTATEN ISLAND WERE TOTALLY UNCOOPERATIVE. jOE aka dave refused to give me a copy of the lease and would not help me at all. Please for your own sake stay away from vip auto and deal directly with Fette Infinite and Mr Murray in Clifton New Jersey More