Fette INFINITI

Purchsed a CPO M35x at another dealer in 2010 based on availability/color/cost. I have had previous service work done at that dealer but decided to give Fette Infiniti a try due to is proximity to my hom availability/color/cost. I have had previous service work done at that dealer but decided to give Fette Infiniti a try due to is proximity to my home and work. I have had three service experiences in last 8 mos at Fette. Two oil changes and a 60K service. Service reps were always friendly and informative with answers to my questions. On two occasions, I took advantage of the loaner car service and opted to wait on one occasion. Waiting room was ok; coffee, tv and wi-fi available. It is hard for me to rate service PRICE as great (because I always want a lower cost) but I do recognize that this is a luxuray car being serviced at a dealer. On each occasion, the requested service was performed to my expectations. The unscheduled service I waited on was performed in a timely manner. During my recent (overdue) oil change service I was alerted to a recommended brake pad service before it was completed. I had the time to think through it before authorizing the additional, unplanned service. I really appreciate the vacuuming and car wash they give the vehicle on each visit. You leave Fette feeling like they took good care of you as a customer and an individual. More

Very friendly sales people, willing to work with you, regarding your budget. They were able to give me a great price on my new Infiniti. regarding your budget. They were able to give me a great price on my new Infiniti. More

I have bought or leased many new cars over the years and this was one of the best experiences I've had. I dealt with Juan who was very friendly and knowledgable. This was my third Infiniti but first from this was one of the best experiences I've had. I dealt with Juan who was very friendly and knowledgable. This was my third Infiniti but first from Fette. I turned in my existing lease 5 months early and Fette paid off the lease. The lease price for my new G37x was better than I could have expected and more importantly I had the deal done within 30 mins. I've been in other dealerships for hours trying to get a deal done. Everything went very smoothly and I didn't have to deal with any of the nightmares I've encountered at other dealerships. All the paperwork was exactly as we had agreed and they didn't try to scam any additional charges or fees. Too bad every dealership didn't work this way. I highly recommend Fette Infiniti! More

My brother picked up a leased 2011 infinite on 7/29/11 for which I co- signed for . Unfortunately he passed away on 8/6/11. after weeks of trying to get help to return the car I finally spoke to a Mr Patr for which I co- signed for . Unfortunately he passed away on 8/6/11. after weeks of trying to get help to return the car I finally spoke to a Mr Patrcik Murray at Fette Infiniti. He was extremly helpfull and did terminate the lease and took the car back. I highly recommend Fetti Infinite and Mr Murray. If you are thinking of leaseing or buying a car Mr Murray is the man you want to speak too. Mr Murray was very kind and thoughtfull and understanding. I thank him for his thoughtfulness and his help in resolviong my dilemma. on another note the broker who got the car for my brother VIP AUTO GROUP ON hYLAND bLVD IN sTATEN ISLAND WERE TOTALLY UNCOOPERATIVE. jOE aka dave refused to give me a copy of the lease and would not help me at all. Please for your own sake stay away from vip auto and deal directly with Fette Infinite and Mr Murray in Clifton New Jersey More

The staff was great. The only problem I had was with the price. When I viewed the price online, the vehicle was slightly lower than I was charged for the car once the paperwork was done. This is something price. When I viewed the price online, the vehicle was slightly lower than I was charged for the car once the paperwork was done. This is something that I know to look over in more depth next time. Overall, I had a very good experience with Fette Infiniti. More

As soon as I walked in the door Ryan gave me a warm welcome. He really made me feel like he wanted to help me and make my experience the best possible. (Which he did) I was told that Ryan was helpi welcome. He really made me feel like he wanted to help me and make my experience the best possible. (Which he did) I was told that Ryan was helping out since Juan was helping another customer. Once Juan Villegas was done with his customer he jumped right in helping to complete the transaction. Juan was very nice and also very patient. He had the fun job of helping me pick out a color. Evrything went very smoothly...thanks to all of the staff, Ryan, Juan, Charles & at the end Sam. They made this experience a pleasurable one. I usually tell people I hate shopping for a car, but now I would tell them to go to Fette Infiniti where they were very professional, knowledgeable and helpful. They turned a stressful experience into a wonderful experience. They all had such a great attitude even though it was so late. Infiniti should be very proud of them. Thank you for a great experience. More

i have been an Infiniti user since the I30 came out way back when. I was driving a 2008 G35x on a 39 month lease with approx 6 months to go. I received an early termination approval from Infiniti and did s back when. I was driving a 2008 G35x on a 39 month lease with approx 6 months to go. I received an early termination approval from Infiniti and did some research on the new G37x which i wanted and for pricing. I knew what I wanted and what I wanted to pay. Another dealer was in the ball park whom I dealt with a few times but there was something about dealing with in the beginning Ryan the internet manager that made me feel comfortable. We spoke on the phone and set up the appointment to come in which i did. The G37x on hold was black on black. But when my wife and I walked in we saw the Quartz colored G37x with light interior and fell in love with it. Alvin wom Ryan turned us over to is a very knowledgable young man who made the rest of the deal fast. Within a couple hours of being their they took my turned in G35x and out we drove in our new G37x. Alvin gave us a drive through of their service area for when we come in for routine maintenance which no other dealer ever did. Thier showroom was very busy. Before I forget the receptionist whom we spoke with a few times [ forgot her name ] was very pleasant and polite. We are extrememly happy with our new infiniti G37x and glad we made the deal with Fette. Would highly recommend Fette More