Fette INFINITI

Friendly staff Purchased an infiniti q50 from fette inifiniti and was an overall great experience. Friendly staff who helped answer any questions I had regarding the Purchased an infiniti q50 from fette inifiniti and was an overall great experience. Friendly staff who helped answer any questions I had regarding the vehicle. The entire process was stress free and would highly recommend them. More

Regular maintenance I'm not a fan of the new automated service approval system. It is impersonal and does not promote conversation about what service is necessary or can I'm not a fan of the new automated service approval system. It is impersonal and does not promote conversation about what service is necessary or can be postponed in order to even out service costs. More

Flat tire emergency repairs Fette helped me with my flat tire in a manner that proves how great they are at their jobs..It was completed quickly and the car was back on the road Fette helped me with my flat tire in a manner that proves how great they are at their jobs..It was completed quickly and the car was back on the road in no time. More

Superb experience Smooth, easy purchase I ever made. Very knowledgeable and has great communication. Customer oriented, easy going. It started from the first minute I s Smooth, easy purchase I ever made. Very knowledgeable and has great communication. Customer oriented, easy going. It started from the first minute I spoke to Alex, he was able to help me and carry on the smooth process throughout. Thank you More

Satisfactory The team made sure my car was fixed and I was satisfied. The team fixed the noise that was coming from my car and made sure I was satisfied. The team made sure my car was fixed and I was satisfied. The team fixed the noise that was coming from my car and made sure I was satisfied. More

Garry is the best, I have yet to come and get service and be disappointed. Garry makes sure I get the best of the best customer care. I wanted to trade my car and get. N I have yet to come and get service and be disappointed. Garry makes sure I get the best of the best customer care. I wanted to trade my car and get. New BMW, however as long as Garry and Fetti continue to give me world star service I will continue to buy and be serviced by Fetti More

Billed for nothing I came to the Service center with an issue- the car was not starting at times. Starts in the morning and not after that. Can be jumpstarted after try I came to the Service center with an issue- the car was not starting at times. Starts in the morning and not after that. Can be jumpstarted after trying for a long time. At your service center, it refused to start. But once pushed in, the problem could not be replicated as the car behaved well. I was sent home and charged 169USD for diagnostics. Next day the problem continued. I took it to pepboys and a kid there identified the problem in 5mins- a loose wire in the fuse box. It cost be USD45 for that. Now i am pissed. Not just because i was charged 169usd for nothing but because you sent me home with an issue that caused me trouble for another day...after all what is the point of visiting a dealer if you dont know your car better than a generic workshop...not listing any names... More

Extra effort! Gary resolved very professionally miscommunication about the waiting time for an oil change. Instead of leaving and rescheduling the service as I su Gary resolved very professionally miscommunication about the waiting time for an oil change. Instead of leaving and rescheduling the service as I suggested , he arranged to get me out in time to make an important meeting in NY. He was courteous and professional despite a stressful situation. Thank you Gary! More

Great service I’m not pleased with the decision about no more loaner cars for routine service. My schedule is very busy and the loaner makes things much easier to g I’m not pleased with the decision about no more loaner cars for routine service. My schedule is very busy and the loaner makes things much easier to get my vehicle in for service. More

Great and fast service I was there on time , , and quickly they took my car for service ...it was an excellent service ,the service advisor knew what had to be done and d I was there on time , , and quickly they took my car for service ...it was an excellent service ,the service advisor knew what had to be done and did it.!!!!....plus I got a free car wash ....Goodd Work!!! More