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Fields BMW Lakeland

Lakeland, FL

4.6
616 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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616 Reviews of Fields BMW Lakeland

December 19, 2023

Nathan is always the best help. The pick up and delivery is awesome. This dealership takes care of me !! Thank you all More

by lanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland, Zachery Benson, Albert Darby, Keith Dicesare, Bobbi Ausmus, Janet Hopkins
Dec 19, 2023 -

Fields BMW Lakeland responded

Lanette, we're so glad to know that Nathan and our team at Fields BMW Lakeland have provided you with top-notch experiences time and time again! Thanks for highlighting our pick-up and delivery service, too - it's great this has come in handy for you. Take care!

December 18, 2023

Easy to make a service appointment per customer schedule. My service rep Albert is always on the ball explaining all the work done. Fields BMW has been my auto dealer for many years because I appreciate the More

by bfields93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby
Dec 18, 2023 -

Fields BMW Lakeland responded

We're so glad to know that you've had consistently positive experiences with our team at Fields BMW Lakeland, especially Albert. We truly appreciate your loyalty over the years and look forward to continuing to serve you in the future!

December 12, 2023

Keith was very helpful. He explained that the device would take some time plus he waited untill closing time to personally deliver my car from service. More

by nbone820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Dicesare
Dec 12, 2023 -

Fields BMW Lakeland responded

We're glad to know that Keith was able to assist you effectively and made sure your car was delivered just in time! Thanks for choosing Fields BMW Lakeland - drive safely!

December 12, 2023

I recently had an outstanding experience at BMW of Lakeland while servicing my BMW X5 Mi50. Zachary Benson, my service adviser, went above and beyond in ensuring not only the excellence of the service More

by Greg.drogaline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Benson
Dec 12, 2023 -

Fields BMW Lakeland responded

We're delighted to know you had an outstanding experience with us here at Fields BMW Lakeland. It's great that Zachary went above and beyond to ensure excellent service for your X5! We appreciate the recommendation, and we look forward to serving you again in the future.

December 08, 2023

Steve was great throughout the entire process. He even helped me get the veteran benefit. It was greatly appreciated . More

by craigsboyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Hargroves, Steve Holmes
Dec 08, 2023 -

Fields BMW Lakeland responded

We're glad to know that Steve was able to assist you throughout your car buying journey, especially with the veteran benefit. Thank you for choosing Fields BMW Lakeland and sharing this positive review!

December 06, 2023

Very relaxed atmosphere! ! Matthew was very professional and knowledgeable. It was like visiting a friend. We leased from him almost 3 years ago and returned to purchase from More

by fnshop08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Matthew Whitman
Dec 06, 2023 -

Fields BMW Lakeland responded

It's fantastic to know that Matthew and our team at Fields BMW Lakeland made your experience worth the drive! We appreciate you choosing us for your lease and purchase. We look forward to helping with your next BMW when the time comes!

November 19, 2023

Professional, straight forward, accommodating, knows their product, accurate trade-in value, responsive to customer needs, easy overall experience More

by Mharger79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodriguez in Finance was very good to deal with, Steve Holmes
Nov 20, 2023 -

Fields BMW Lakeland responded

We're glad to know you had a professional and straightforward experience at Fields BMW Lakeland! We strive for customer satisfaction and it's great to see that reflected in your visit. Thanks for the feedback!

November 16, 2023

No problem at all with the appointment professional and pleasant providing a comfortable atmosphere while waiting More

by debihenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Benson
Nov 17, 2023 -

Fields BMW Lakeland responded

Debi, we're delighted to know that your appointment at Fields BMW Lakeland went smoothly and comfortably. Thanks for the positive feedback!

November 15, 2023

Muy educados a la hora de atender al cliente y brindan las ayudas necesarias. Satisfecho!! More

by Moises Alcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Benson
Nov 16, 2023 -

Fields BMW Lakeland responded

Moises, gracias por la reseña! Esperamos verle de nuevo en Fields BMW Lakeland!

November 14, 2023

I had the best and most first class experience with Rick Cutts. He was not pushy and was very responsive to any questions that I had. He made sure that the process was streamlined and as easy as possible. I More

by mtondreault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cutts
Nov 14, 2023 -

Fields BMW Lakeland responded

We're delighted to know that Rick provided you with a first-class experience at Fields BMW Lakeland! We appreciate your recommendation and we'll make sure to pass on the kind words. Thanks for choosing us, enjoy your new ride!

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