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Fields BMW Lakeland

Lakeland, FL

4.8
601 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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601 Reviews of Fields BMW Lakeland

April 11, 2022

Best BMW service experience across Tampa Bay! Excellent customer service! Experts with my 2020 M4. Your have earned my continued service, over driving to the other dealer!! More

by Sotomayorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Darby
Apr 11, 2022 -

Fields BMW Lakeland responded

What a phenomenal compliment! We truly appreciate you sharing how impressed you are with our expertise and our wonderful customer service. The Fields BMW Lakeland team enjoyed assisting you, and we'll be here whenever you need us next!

April 08, 2022

Great sales and service experience every time. Albert is great in the service department. Great place. More

by Enhanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 08, 2022 -

Fields BMW Lakeland responded

It's excellent to hear that our sales and service teams have impressed you! We sincerely enjoy going above and beyond for our guests at Fields BMW Lakeland, and it's great that it shows. Many thanks from all of us for your support, and we look forward to your next visit!

April 01, 2022

Very professional. Albert communicated with me about what needed to be done on my car. Always very satisfied every time. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 01, 2022 -

Fields BMW Lakeland responded

William - Thank you for your five stars! We love to hear that Albert provided excellent service and that you are happy with our Fields BMW Lakeland team. We look forward to assisting you next time!

March 30, 2022

Melinda was attentive and detailed. Fantastic customer service. The work was completed on time and correctly. Thank you. More

by kenkal2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda
Mar 30, 2022 -

Fields BMW Lakeland responded

Thank you for giving a shoutout to Melinda! The Fields BMW Lakeland team is happy she delivered a five-star experience. It was a pleasure to have you in for service, and we'll see you next time!

March 26, 2022

My wife’s 230i ruptured a cooling hose/fitting last Saturday afternoon. . A call to Fields first thing Monday and they got me in the next day which was okay since we didn’t need the car. It had to be f More

by Chipngale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Mar 28, 2022 -

Fields BMW Lakeland responded

Thank you for the great review! It is our goal to deliver seamless and efficient service, and it is wonderful to hear that this was reflected in your experience. We will be sure to pass on the kind words to the Fields BMW Lakeland team. We are wishing your wife safe travels in her BMW 230i and hope to see you both again down the road!

March 24, 2022

We purchased our 1996 850ci from Fields in 1995 and after many years of taking it to other dealerships we contacted them when our local dealership basically told us that it was too old to service properly. J More

by saron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Darby Terry Boylan, Jim Megivern, Mason Nickerson
Mar 24, 2022 -

Fields BMW Lakeland responded

Saron, thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with Jim, Mason, and the Fields BMW Lakeland team. Drive safely in your 1996 BMW 850ci, and enjoy it! We are looking forward to seeing you back again down the road!

March 19, 2022

Worked hard to assist us in solving an issue with our vehicle purchased 2months ago! More

by Barfish
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Furman Clark
Mar 19, 2022 -

Fields BMW Lakeland responded

You can always count on our team to do all we can to get to the source of your issues. We're so glad we were able to provide you with a solution at Fields BMW Lakeland, and we hope next time a service need arises, you'll think of us again!

March 16, 2022

The staff is helpful & efficient. Easy to make appointment. Comfortable & attractive facility. Job done early! More

by Lhatch60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert & Selena, Jim Megivern
Mar 16, 2022 -

Fields BMW Lakeland responded

It sounds like you had a great visit with us! Thank you for taking the time to give us such a pleasant review - it means a lot to us. Have a wonderful day! - Fields BMW Lakeland

March 16, 2022

Always a great experience! ! Mike Adkins ( Advisor ) and Jim ( Service Mgr ) are outstanding. Thanks again More

by Ty Ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Adkins, David Hicks, Jim Megivern, Furman Clark, Mason Nickerson
Mar 16, 2022 -

Fields BMW Lakeland responded

Thank you for the great review, Ty! We appreciate your support and will be sure to pass on the kind feedback to Mike, Jim, and the team. We hope to see you again at Fields BMW Lakeland!

March 10, 2022

Purchased two cats this year with excellent experience. Melissa, new car sales manager is excellent. Service is equally as professional. More

by peterussell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland, Melissa Hargroves, Lanette Wheatcraft
Mar 11, 2022 -

Fields BMW Lakeland responded

Congratulations on the two new cars, Pete, and thank you for commending the excellent work of Melissa and the Fields BMW Lakeland team! We hope the vehicles are exceeding expectations - and we hope to see you back again down the road. Take care!

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