Fields BMW Lakeland

Very professional. Albert communicated with me about what needed to be done on my car. Always very satisfied every time. Albert communicated with me about what needed to be done on my car. Always very satisfied every time. More

Melinda was attentive and detailed. Fantastic customer service. The work was completed on time and correctly. Thank you. Fantastic customer service. The work was completed on time and correctly. Thank you. More

My wife’s 230i ruptured a cooling hose/fitting last Saturday afternoon. . A call to Fields first thing Monday and they got me in the next day which was okay since we didn’t need the car. It had to be f Saturday afternoon. . A call to Fields first thing Monday and they got me in the next day which was okay since we didn’t need the car. It had to be flatbedded and when I told Fields they explained BMW SOS. touch of the button linked me to BMW Assistance. 60 minutes later car is on its way. Aside from the inconvenience pretty painless luckily car still under warranty. More

We purchased our 1996 850ci from Fields in 1995 and after many years of taking it to other dealerships we contacted them when our local dealership basically told us that it was too old to service properly. J many years of taking it to other dealerships we contacted them when our local dealership basically told us that it was too old to service properly. Jim Megivern and Mason Nickerson contacted BMW Munich for us and got them involved in helping to fix our car and eventually the vehicle spent some time in Lakeland under the supervision of Jim's team. Our car is now restored to "like new" looking as beautiful and performing as it did the day we pick it up new. We really appreciate the time and effort of the Fields BMW team giving us many more years of enjoyment ahead. More

Worked hard to assist us in solving an issue with our vehicle purchased 2months ago! vehicle purchased 2months ago! More

The staff is helpful & efficient. Easy to make appointment. Comfortable & attractive facility. Job done early! Easy to make appointment. Comfortable & attractive facility. Job done early! More

Always a great experience! ! Mike Adkins ( Advisor ) and Jim ( Service Mgr ) are outstanding. Thanks again ! Mike Adkins ( Advisor ) and Jim ( Service Mgr ) are outstanding. Thanks again More

Purchased two cats this year with excellent experience. Melissa, new car sales manager is excellent. Service is equally as professional. Melissa, new car sales manager is excellent. Service is equally as professional. More

They did everything they said they would. No surprises. Excellent customer service. Couldn’t have had a better experience. No surprises. Excellent customer service. Couldn’t have had a better experience. More

Courteous service, accommodating, Selena in service area goes the extra mile. She’s great. Rick in sales easy to work with. No complaints about BMW Lakeland experiences. goes the extra mile. She’s great. Rick in sales easy to work with. No complaints about BMW Lakeland experiences. More