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Fields BMW Lakeland

Lakeland, FL

4.8
601 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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601 Reviews of Fields BMW Lakeland

February 26, 2022

They did everything they said they would. No surprises. Excellent customer service. Couldn’t have had a better experience. More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert - service advisor, Jim Megivern
Feb 28, 2022 -

Fields BMW Lakeland responded

Thank you for the great review, Gene! We are thrilled to hear that the Fields BMW Lakeland team earned your five stars. Drive safely, and we hope to see you back again down the road!

February 18, 2022

Courteous service, accommodating, Selena in service area goes the extra mile. She’s great. Rick in sales easy to work with. No complaints about BMW Lakeland experiences. More

by Suzy bear
Recommend Dealer
Yes
Employees Worked With
Selena Rivas, Nathan Briceland, Mason Nickerson, Lanette Wheatcraft
Feb 21, 2022 -

Fields BMW Lakeland responded

Thank you for choosing Fields BMW Lakeland and for taking the time to highlight Rick and Selena! We are happy to have you as a customer and we hope to see you again down the road. Safe travels in your new car!

January 25, 2022

Michael has been taking care of my vehicles for about 5 years. I couldn’t ask for a better person. He makes sure my vehicles get all the care they need to keep my family and I safe on the road. I especiall More

by JmoirFl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Megivern, Furman Clark, Michael Wagner, Nathan Briceland
Jan 26, 2022 -

Fields BMW Lakeland responded

Thank you for the great review! We are so glad to hear that you are so confident in Michael and the team to get the job done. Drive safely, and we hope to see you back again at Fields BMW Lakeland!

January 13, 2022

What an amazing experience. I didn't have a car to get get back and forth while my car was being repaired and this dealer provided a shuttle service for me. That's a big deal. Mindy took care of me and tr More

by empressfootwear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Hall
Jan 14, 2022 -

Fields BMW Lakeland responded

We are delighted that Mindy and the team went the extra mile to give you a great service experience! Thank you for trusting Fields BMW Lakeland with your business and your vehicle. Drive safely until we see you again!

December 22, 2021

Best dealership in town! No matter what the issue they help you and have a smile on there face. They solved our problems fast. They were helpful always had a loaner car if needed and guarenteed help. More

by natster32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ver Franscisco, Furman Clark, Michael Wagner, Patrick McGhee, Zachary Linton, Nathan Briceland, Douglas LeJeune
Dec 23, 2021 -

Fields BMW Lakeland responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Fields BMW Lakeland team. Drive safely, and we hope to see you back again down the road!

December 15, 2021

Mike was quick to handle our emergency flat tire problem and stayed in close communication with us. Very happy with having him be our advisor. More

by VEEGAA4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adkins
Dec 16, 2021 -

Fields BMW Lakeland responded

We'll always do all we can to get you swiftly and safely back on the road. Thank you for turning to the Fields BMW Lakeland team to take care of business for you, and Mike and the team hope to see you again next time you require service!

December 09, 2021

Great service, professional, and expertise in their field. Like the final touches of the car wash. More

by 800contactme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy
Dec 09, 2021 -

Fields BMW Lakeland responded

Thanks for stopping in and leaving Fields BMW Lakeland a five-star review! We are glad you enjoyed the car wash, and we look forward to doing business with you again down the road!

November 19, 2021

Fields BMW HAS Always been prompt with great service, RIGHT THE FIRST TIME Thanks Albert More

by Anv119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Darby , Jim Megivern
Nov 19, 2021 -

Anv119 responded

Fields BMW has always had dependable and reliable Servoce

Nov 19, 2021 -

Fields BMW Lakeland responded

Thank you for the excellent review! We couldn't be happier to hear that the Fields BMW Lakeland team has always delivered the outstanding service we pride ourselves on - and we're so grateful for your support. Take care, and see you next time!

November 18, 2021

Mike in the Service Department was extremely helpful and courteous. My vehicle was serviced promptly and the overall experience was excellent. More

by aitinorma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in the Service Department
Nov 19, 2021 -

Fields BMW Lakeland responded

Thank you for the great feedback! All of us at Fields BMW Lakeland are so happy you had a great service experience with Mike. Drive safely!

November 17, 2021

Ms. Selena Rivas is an excellent service advisor goes above and beyond to achieve customer satisfaction. Very responsive to customer concerns. She’s an asset to Fields BMW and BMW overall. More

by Holos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Megivern
Nov 18, 2021 -

Fields BMW Lakeland responded

Selena is certainly an asset to our team, and she'll be delighted to hear your kind words. It's wonderful to hear that our genuine care for our guests has been exemplified by Selena during your visits to Fields BMW Lakeland. Your support means the world to us, and we look forward to your next visit!

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