Back

Fields BMW Lakeland

Lakeland, FL

4.8
601 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

Directions

By Type

601 Reviews of Fields BMW Lakeland

February 14, 2017

Great service! My experiences with Furman Clark at Fields BMW Lakeland are always a pleasure, this is my 3rd BMW. Exceptional service!!! Very profesional and help More

by YL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you for your high marks of Fields BMW Lakeland! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Gary Gordon, General Manager.

February 05, 2017

Majed "Magic" excellent service! Majed not only took the time to really inform me about the vehicles but took care of my entire family! Because of him my entire family now proudly d More

by JZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Majed "Magic" Nasrallah
Apr 17, 2017 -

Fields BMW Lakeland responded

We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

February 03, 2017

Persistance I had a few issues with my car (rattle, tires, stereo), but Terry's team did an excellent job finding the issues and resolving them. More

by Brian T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Megivern, Majed "Magic" Nasrallah
Apr 17, 2017 -

Fields BMW Lakeland responded

We appreciate your 4-Star rating. Thank you for choosing Fields. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (863) 816-1234, or via email at ggordon@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

January 31, 2017

"SERVICE" I received a message online saying it was time for my first maintenance check on my BMW. The appointment was scheduled immediately. When I arrived at More

by pilotMAR68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Apr 17, 2017 -

Fields BMW Lakeland responded

That's the experience we strive for each and every day at Fields BMW Lakeland and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Gary Gordon, General Manager.

January 24, 2017

Service adviser were were very cooperative......and made efforts to resolve the problem with my BMW......the loaner was very much appreciated .Will use Fi More

by Loux1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selena , carole
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you! We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. We appreciate your kind feedback and your continued business. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.

January 20, 2017

Excellent customer service! Recently purchased our BMW 328i from Jaguar dealership in Ft. Myers. After we purchased we contacted Fields BMW of Lakeland as they are the closest de More

by scott3120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Adkins
Apr 17, 2017 -

Fields BMW Lakeland responded

Congratulations on your BMW purchase! Thank you for your feedback. We do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did, just that, for you. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.

January 15, 2017

Respectful Salesperson! I bought my BMW 740 li in may 2016 from Magic. I had done a lot of research on this vehicle and knew it well. This was my second BMW as I had my Z-3 1 More

by Cinderella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majed "Magic" Nasrallah
Apr 17, 2017 -

Fields BMW Lakeland responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

January 09, 2017

great service I bought my vehicle in for the first service. Jim was my service manager. He was very courteous and knowledge. My vehicle was done in reasonable time. More

by Bmw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Megivern
Apr 17, 2017 -

Fields BMW Lakeland responded

Fast, friendly and 5-star service are what we strive for with each and every visit here at Fields BMW Lakeland. I'm delighted we accomplished this for you. If there is any way we may further improve on your ownership or experience, please let me know. Sincerely, Gary Gordon, General Manager.

January 09, 2017

Excellent Albert is a very classy gentleman he always takes care of his customers and makes us feel like we are part of the family. Thank you Ds More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you very much, David. If there is anything further we may do to help in the future, please feel free to reach out to me directly here at Fields BMW Lakeland. It is our pleasure to serve your automotive needs. Best Regards, Gary Gordon, General Manager.

December 15, 2016

1# Dealership I have never had the experience that I had at Fields BMW in Lakeland. They made me feel so welcome and I will always highly recommend:) More

by Lisade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Apr 17, 2017 -

Fields BMW Lakeland responded

Thank you! I'm happy to learn your experience was worthy of 5-stars, thank you! It's certainly a pleasure serving your automotive needs. Take care and be well! Kind Regards, Gary Gordon, General Manager, Fields BMW Lakeland.

...
41
...