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Fields BMW Lakeland

Lakeland, FL

4.8
599 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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599 Reviews of Fields BMW Lakeland

June 03, 2016

BMW Staff Very pleasant staff to work with in all departments. Sales, Melissa was very pleasant and responsive. Finance, Lanette was very helpful in options. Za More

by wbowerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mumbauer, Lanette Wheatcraft, Zachary Linton
Jun 22, 2016 -

Fields BMW Lakeland responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

June 01, 2016

Excellent Dealership I was in desperate need of a car not knowing exactly what I wanted. Tom Swackhammer was my salesman. He was very helpful in helping me pick out that More

by LARICE E NEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Swackhammer and Melissa (Finance)
Jun 22, 2016 -

Fields BMW Lakeland responded

I appreciate your positive feedback about our dealership and your experience with Tom and Melissa, Larice. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Gary Gordon, General Manager.

May 29, 2016

Magic does make magic happen. Had an absolutely great experience in dealing with this dealership and magic goes to extreme in making sure of purchase experience being best of all. More

by Vee Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Jun 22, 2016 -

Fields BMW Lakeland responded

That’s wonderful to hear, Vee, and certainly what we strive for with every visit! If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Gary Gordon, General Manager.

May 26, 2016

Great experience I dealt with Mike wagner re the sale and with Patrick re the "BMW UNIVERSITY" - learning the car and its features. As to the deal and the dealing itse More

by Raphael Kolb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike wagner, Patrick, Christian
Jun 22, 2016 -

Fields BMW Lakeland responded

I appreciate your positive feedback about our dealership, Raphael. We do take pride in catering to our customer’s needs the best way we can. I will be sure to pass your kind feedback along to Patrick, Christian and Mike, and share your wonderful words with our team. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Gary Gordon, General Manager.

May 14, 2016

Excellent!! Very friendly service!! Would recommend this dealership for future purchases. Customer satisfaction is definitely their number#1 priority. They went a More

by barros27
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa in sales, Melissa in finance
Jun 22, 2016 -

Fields BMW Lakeland responded

We are grateful to you for your favorable statements! I am glad to learn that you took pleasure in your recent visit! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Best Regards, Gary Gordon, General Manager.

May 12, 2016

Wonderful Dealership! FIELDS BMW is a wonderful Dealership! Every department goes over an above! We continue to be returning happy customers! As a returning customer we More

by TAMMYLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Melissa
Jun 22, 2016 -

Fields BMW Lakeland responded

Thanks so much for your helpful remarks and your business! Be assured knowing that we will do whatever it takes to make us suitable of your trustworthiness on each and every visit. Best Wishes, Gary Gordon, General Manager.

May 04, 2016

Exceptional Dealership Just got my third BMW from Fields! I wouldn't buy or lease from anyone else. Ferman was our salesman. He and the finance department went above and More

by kcallaham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferman and Melissa
May 10, 2016 -

Fields BMW Lakeland responded

Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

May 04, 2016

Fantastic Dealership This is our 4th purchase from this dealership. They go above and beyond for their customers. We would definitely recommend this dealership and I know More

by Johnson34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ver Francisco, Lanette Wheatcraft, Patrick McGee
May 10, 2016 -

Fields BMW Lakeland responded

Wow! Thank you for making Fields BMW your automotive choice over the years! We appreciate your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Gary Gordon, General Manager.

April 13, 2016

New vehicle Purchase I initially purchased my first vehicle from this dealership and this salesman more than ten years ago, and I am now as happy and fulfilled as I were t More

by dstebbins43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clarke
May 10, 2016 -

Fields BMW Lakeland responded

Thank you and we're delighted you've made Fields BMW your automotive choice! We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

March 29, 2016

New vehicle purchase I just purchased my new BMW from Fields in Lakeland and am very satisfied with the sales and finance team there. Majed Nasraliah and his assistant as More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Majed Nasraliah, his assistant, Lanette Wheatcraft
May 10, 2016 -

Fields BMW Lakeland responded

Congratulations on your new BMW! We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Gary Gordon, General Manager.

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