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Fields BMW Lakeland

Lakeland, FL

4.8
599 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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599 Reviews of Fields BMW Lakeland

October 11, 2011

Went to this dealer to test drive and get some prices on the bmwx3. After test driving and speaking to the sales rep. he was able to find me a vehicle that I wanted within my price range without a whole lot More

by Katbxny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Parker
Aug 08, 2012 -

Fields BMW Lakeland responded

It's great to have loyal customers who continue to have delightful experiences, such as yours. Most importantly, we thank you for being a part of the Fields family of customers and if there is anything else can do for you to maintain your views of our dedication to customer service excellence, please feel free to contact me. Warmest Regards, Gary Gordon, General Manager of Fields BMW Lakeland (ggordon@fieldsauto.com).

July 24, 2011

Great experience, no pressure and good information. quickest car buying experience we ever had. We called ahead and Josh had the car ready and waiting for us to test drive.We will be back to buy from t More

by mkarnauchov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh parker
Aug 08, 2012 -

Fields BMW Lakeland responded

Thank you for your review! We're happy to hear that your experience exceeded your expectations and we'll make sure to give your feedback to Josh. By the way, if there is anything else we can do to make your experience even better, please let me know either in person or via email at ggordon@fieldsauto.com. Best Regards, Gary Gordon - General Manager.

June 04, 2011

The buildings at Fields BMW in Lakeland are modern, functional and kept meticulously clean. Tom Swackhammer searched to find the car I described and our price negotiations were candid and straight for More

by dpmunden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Swackhammer, Steve Simpson
May 21, 2013 -

Fields BMW Lakeland responded

We're happy you're enjoying the amenities and your experience with us! Please let us know if there is anything else we may do enhance your ownership experience. Sincerely, Gary Gordon at (ggordon@fieldsauto.com).

April 30, 2011

Went in for oil change, left with a newer car after I was told I needed four new tires with there mounting and balancing, new valve stems and a front end alignment with a total price of $1943. I told them th More

by ralphwool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark, Lanette Wheateroft(?)-Finance
May 21, 2013 -

Fields BMW Lakeland responded

Thanks for your compliments! We love making the car buying experience an enjoyable event for our customers! Sincerely, Gary Gordon, Manager (ggordon@fieldsauto.com).

March 21, 2011

The most friendly, approachable, easy and hassle-free car buying experience ever! This is my second BMW, but first from Fields BMW of Lakeland and based on the service received, I'll be coming back again & More

by ttdunmire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ver, Steve, Lanette
May 21, 2013 -

Fields BMW Lakeland responded

We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Gary Gordon - Manager (ggordon@fieldsauto.com).

March 15, 2011

This is my third vehicle from Fields BMW in Lakeland. From beginning to end, everything goes well. The service is wonderful and I would recommend this dealership to anyone interested in a BMW as you can More

by blkx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sauer/Lanette Wheathoff
May 21, 2013 -

Fields BMW Lakeland responded

That's fantastic! Congrats on your 3rd vehicle from us! That's the kind of experience we strive for every day. Thank you for your pleasant remarks and for your continued business. Warmest Regards, Gary Gordon - Manager (ggordon@fieldsauto.com).

January 24, 2011

The team at Fields BMW of Lakeland is great. Helpful, friendly, not pushy. In addition, I am very pleased with how knowledgeable they are on their products. When I had questions, they knew the answer a More

by lmartini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Lance, Tom & Lanette. Very nice with great customer service.
May 21, 2013 -

Fields BMW Lakeland responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. Best Regards, Gary Gordon - Manager (ggordon@fieldsauto.com).

January 11, 2011

We have recently purchased 2 vehicles from Fields BMW of Lakeland and most highly recommend them! Our sales representative, Phil Deane is absolutely awesome! He listened to our needs, concerns, and question More

by raspinos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Deane and Laynette Wheatuff
May 21, 2013 -

Fields BMW Lakeland responded

Thank you for your excellent remarks! We'll be sure to give Phil and Laynette a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Gary Gordon - Manager (ggordon@fieldsauto.com).

December 16, 2010

This is my 4th BMW from this dealership, I have had nothing but OUTSTANDING service from the dealership. I would like to specifically mention David Jackson. David has on numerous occasions, gone above More

by kmaloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jackson
May 21, 2013 -

Fields BMW Lakeland responded

Amazing! Congratulations on your 4th BMW! We are proud to have you as a member of the Fields family of dealerships. If there is anything else we may do to heighten your ownership experience, please give me a call at 863-816-1234 or drop by my office the next time you stop in. Sincerely, Gary Gordon - Manager (ggordon@fieldsauto.com).

October 05, 2010

Had a great sales experience with Lakeland BMW in buying my wife a new car. I got a fair trade in price for her car, higher than any other dealer too. "Magic" or Majed was our salesman. He was helpful,polit More

by ronpecz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Magic"
May 21, 2013 -

Fields BMW Lakeland responded

Thank you! We're pleased and grateful that we were able to exceed both you and your wife's expectations. Magic has been with us for quite some time and is very passionate about cars, but most importantly customers. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Gary Gordon, Manager (ggordon@fieldsauto.com).

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