Fields BMW Northfield

Superior personal service. Great personalized service. Top quality BMW certified technicians. Cost conscious service advisers who work on sorting out the essential repairs vs. o Great personalized service. Top quality BMW certified technicians. Cost conscious service advisers who work on sorting out the essential repairs vs. optional. Very comfortable amenity filled waiting area. More

Always great service Always helpful friendly people who care about the customers.Just bought our 5th car from Field’s BMW, and would highly recommend them to everyone! It’ Always helpful friendly people who care about the customers.Just bought our 5th car from Field’s BMW, and would highly recommend them to everyone! It’s a great place! More

Great service service department Every service visit here has been a pleasure. They are very efficient, thorough, friendly, and have gone out of their way for me. Everything is alwa Every service visit here has been a pleasure. They are very efficient, thorough, friendly, and have gone out of their way for me. Everything is always communicaed clearly so there are no miscommunications or surprises. Pretty much a model of great customer service. Makes one glad to own a Bimmer. More

JUST AWESOME! EVERYBODY FROM THE MANAGER TO THE KID THAT TAUGHT US HOW TO DRIVE IT WERE GREAT! . QUICK, POLITE, INFORMATIVE, FRIENDLY. WE LOVED THE EXPERIENCE VER EVERYBODY FROM THE MANAGER TO THE KID THAT TAUGHT US HOW TO DRIVE IT WERE GREAT! . QUICK, POLITE, INFORMATIVE, FRIENDLY. WE LOVED THE EXPERIENCE VERY MUCH More

Safety recall and part replacement Rick was great. He got me in and out before a meeting at 9. Very nice and even tried to squeeze in an oil change do I didn’t have to come back but it Rick was great. He got me in and out before a meeting at 9. Very nice and even tried to squeeze in an oil change do I didn’t have to come back but it didn’t work with my schedule. More

Great sales and customer service - lack of clarity on hybrid Anni and the team were great from a sales standpoint. I was disappointed in getting a clear compare and contrast between hybrid expectations performa Anni and the team were great from a sales standpoint. I was disappointed in getting a clear compare and contrast between hybrid expectations performance and regular performance. More

Jerry M and Fields Service is top notch. We have been leasing BMW’s for many years. No matter where we acquire them the service is performed at Fields BMW in Northfield, IL. Jerry M in servic We have been leasing BMW’s for many years. No matter where we acquire them the service is performed at Fields BMW in Northfield, IL. Jerry M in service support always makes sure I’m taken care of as well as my family. He’s honest, kind asks great questions and m car always comes back better than it was. We also have leased several vehicles here too. Five stars. Also it has the top food court free in the area! More

Continue to provide excellent service This is the sixth BMW I’ve leased through Fields. I’m always impressed by the professionalism of the staff, and I’ll be back in 3 years for the 7th. This is the sixth BMW I’ve leased through Fields. I’m always impressed by the professionalism of the staff, and I’ll be back in 3 years for the 7th. More

Outstanding! I have been dealing with Chris Goodrich and Laura at Fields for the last several years. To be honest although I enjoy my car it is the service they p I have been dealing with Chris Goodrich and Laura at Fields for the last several years. To be honest although I enjoy my car it is the service they provide that brings me back to BMW over other cars. More

Very Good My interaction with the Fields BMW staff was very good throughout the car buying experience. Carrie Shapiro was excellent in finding the right vehicle My interaction with the Fields BMW staff was very good throughout the car buying experience. Carrie Shapiro was excellent in finding the right vehicle and giving me good counsel. I feel I got a fair deal - one that did not overly favor either side. Enjoying the vehicle and hope I do not need to comment on Service Department for a long, long time. More