"I would like to thank Brandon Luke for his excellent help..."
- JCAL 20
I would like to thank Brandon Luke for his excellent help and support on my complaints and worries on my 2017 X3 Sport certified pre-owned.He was my advisor and very particular of my concerned with updates of my serviced X3. Brandon was polite,understanding and being attentive to my requests. I had a great experienced on the service department and I highly recommend this Fields of Northfield dealership to all lovers of BMW vehicles. Thank you so much Brandon for the services you provided.
Employees Worked With
Other Employees :
"outstanding service ! "
with one phone call I am completely convinced I have found my vehicles new service department ! Chris Goodrich promptly provided me with useful feed back in a sticky situation, helping me find my new service department and advisor ! I for the first time look forward to bringing my vehicle in for service, I feel I have found an advisor I can t trust !
"Sneaky, disrespectful, and do not do business with them"
Be extremely cautious when you are buying car from this ridiculous dealer.
Had 2 experiences, they will never ever have any business from me and I suggest everyone else be cautious. Knauz is way better and not that much far out.
1. In 2015 wanted to buy m235i, went in checked, asked for 1000 off MSRP for the deal and was told "don't try to buy steak with burger money".
2. In 2020, found an advertisement on them selling a x3 loaner, went in, negotiated and agreed to buy the car at their LISTED PRICE. Had them appraise the car they gave me 7000 for the trade in. Went out to carmax, they gave me 10 grand. Next day, told them i won't be trading in but instead putting cash down for the car. Told me ok, asked me how much carmax gave me, i went honest and told them. 5 mins later, got a call, told me they would only sell if i trade in the car.
THEY ARE HORRIBLE MEANWHILE THE SNEAKIEST DEALER EVER!!!!!!!!!