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Fields BMW Northfield
Northfield, IL
327 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience.
Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 327 reviews
December 16, 2016
Service from Christian Csavoy Below is my response to a follow up from Christian after my service visit this fall: Christian, I genuinely appreciate your candid assessment o Below is my response to a follow up from Christian after my service visit this fall: Christian, I genuinely appreciate your candid assessment of my situation regarding the warranty. Thank you for spending time with me discussing all of my available options and helping me make the best value decision for vehicle. As I mentioned in the store, there is a reason I bring a Perillo purchases car to your location for service and repair. The customer service at Fields, including my recent experience with you, has been fantastic. Thanks again for your help and hopefully you got to enjoy some time off for the holidays. Cheers More
by msb3
Employees Worked With
Christian Csavoy
December 10, 2016
Good service Very good service. Richard was helpful, informative, friendly, and communicative. The work was done right and on time and thewe called me promptly whe Very good service. Richard was helpful, informative, friendly, and communicative. The work was done right and on time and thewe called me promptly when finished. More
by Steve M
Employees Worked With
Richard Weinstein
December 08, 2016
good service! I had a new battery installed aling with some other tune ups. The service rep did a great job explaining everything. Pleasant waiting area and loved I had a new battery installed aling with some other tune ups. The service rep did a great job explaining everything. Pleasant waiting area and loved the free breakfast. More
by Debbyf
Employees Worked With
Richard Weinstein
December 02, 2016
Brisk and professional experience Very good service and advisor, smooth process! Very friendly and cooperative advisor. Loaner was provided. I will always come back if needed. Seven Very good service and advisor, smooth process! Very friendly and cooperative advisor. Loaner was provided. I will always come back if needed. Seven stars ? value! More
by Bogus59
November 20, 2016
Dealership Fields Northfield and Glenview have been superb in sales, service and the quality of employees! They go above and beyond to help and inform you. Fields Northfield and Glenview have been superb in sales, service and the quality of employees! They go above and beyond to help and inform you. More
by Robby
Employees Worked With
Richard Weinstein
November 18, 2016
My day at Fields BMW My salesperson Lisa Wyat was exceptional and went above and beyond my expectations with her dedication to serving my needs and making sure I was very My salesperson Lisa Wyat was exceptional and went above and beyond my expectations with her dedication to serving my needs and making sure I was very happy. The used car manager Dan was also not be outdone! There were a few challenges he met with the utmost professionalism and made sure everything was up to my expectations....this was our 5th BMW purchased from Fields they treat you like family! Thank you! More
by Frank123
Employees Worked With
Lisa Wyatt, Dan the used car manager,
November 15, 2016
Music steaming not working on iPhone 7 . I was told it's a known issue but not solution is abailable . So I left with the same issue and no resolution . . It was frustrating because I want my I was told it's a known issue but not solution is abailable . So I left with the same issue and no resolution . . It was frustrating because I want my car to be functional . More
by Dddave5
Employees Worked With
Richard Weinstein
November 05, 2016
Great but no details Experience was quick and everyone was professional, but it lacked details. I asked about my tire tread and the answer I received was, "they are fine". Experience was quick and everyone was professional, but it lacked details. I asked about my tire tread and the answer I received was, "they are fine". No details about mm left or how many more miles left on them. Also didn't receive details about life on my wiper blades. More
by Pat
Employees Worked With
Jerry
November 04, 2016
Great Experience! Once again a great experience getting my car serviced. Easy to schedule and was completed right on time! Wish that I would have been able to get a l Once again a great experience getting my car serviced. Easy to schedule and was completed right on time! Wish that I would have been able to get a loaner but the shuttle service worked out just fine More
by Luten1ja
Employees Worked With
Adrian
October 30, 2016
Easy to work with I find it very easy to drop in and have my issues dealt with immediately. Everyone is so nice and helpful. And my daughter loves the panini! I fo I find it very easy to drop in and have my issues dealt with immediately. Everyone is so nice and helpful. And my daughter loves the panini! I forgot the name of my service advisor, but he was great ! We had recently bought our first car with Lisa and now plan another purchase soon ! Thanks More
by TdaviaBMW
Employees Worked With
Richard Weinstein
