Fields BMW Northfield

Great place to visit to purchase a car. Dave was very understanding of our needs and worked very close with myself to find the right car for my budget and needs. Highly recommend Dave for anyone who understanding of our needs and worked very close with myself to find the right car for my budget and needs. Highly recommend Dave for anyone who is looking to purchase a new or used BMW. Dave was patient, helpful, understanding, and eager to help identify a car given my budget and requirements. It is not easy to find a low mileage car, with all the extra toys in it AND be a manual. If I could score them more than a 5 I would! More

I was very pleased with Fields BMW from my first step into their doors, up until I drove my new car home. I had the pleasure of dealing with Goran and Evan whom had an answer to all my questions. They ma into their doors, up until I drove my new car home. I had the pleasure of dealing with Goran and Evan whom had an answer to all my questions. They made the negotiation process very easy and painless. I will without a doubt be purchasing my next car from them again. If you find something you like from Fields BMW I highly recommend seeing Goran and Evan. More

Bought BMW X5 based on pictures, dealer description and carfax. Flew to Chicago to drive vehicle home to Minneapolis but condition of the X5 did not meet description or expectations ==> Previous body dam carfax. Flew to Chicago to drive vehicle home to Minneapolis but condition of the X5 did not meet description or expectations ==> Previous body damage and paintwork not reflected in Carfax. Received full refund and bought 1 way air tickets home. More

I highly recommend Fields BMW for sales and service. They have a great facility with friendly, courteous staff who are well informed and efficient. There waiting area is spectacular, with food and beverage s have a great facility with friendly, courteous staff who are well informed and efficient. There waiting area is spectacular, with food and beverage service that is top notch. I have worked with sales associate, Tom Brandt, many times through the years. He is very well informed, efficient, and reliable. He has made my BMW purchases extremely pleasurable due to the professional care he gives to his customers. I highly recommend him, especially. Additionally, my service experiences at Field's have always been performed in a timely manner and with no problems. More

Jerry is extremely knowledgable and helpful. He goes out of his way to addrss my problems and take care of them. I have tremendous confidence in his ability and always look forward to dealing with him. Fi of his way to addrss my problems and take care of them. I have tremendous confidence in his ability and always look forward to dealing with him. Fields BMW has been my dealership for 35 years and I am very comfortable with all aspects of their service. More

We purchased our 740il, new. from Fields. Our experience has been OUTSTANDING since day 1. Being an "Automotive Family" we've maintained a close relationship with Dave Mc Culloch, Gen Mgr, Jerry Marichal, has been OUTSTANDING since day 1. Being an "Automotive Family" we've maintained a close relationship with Dave Mc Culloch, Gen Mgr, Jerry Marichal, Assist. Serv. Mgr. as well as some of the lead mechanics. Your whole whole operation have always been FIRST CLASS in our books. "Are you being helped, or have you been helped?" is often asked by the folks at Fields. You folks care and that's comforting. I happen to have a vehicle being serviced by your competitor (MB). They should come to some of your "Nice Guy Classes." They would learn a lot. Buy another family vehicle? If it's for my wife again, it'll be here and down the street. P.Z. More

Horrible service and they tried ripping me off! My Horrible service and they tried ripping me off! My first experience with the dealer was over phone. I called them on a Friday around 5pm, asking if Horrible service and they tried ripping me off! My first experience with the dealer was over phone. I called them on a Friday around 5pm, asking if a certified pre-owned BMW 328xi was still for sale and if I could take it for a test drive. The sales person told me it was still available, and that I could take it for a test dive but I "...shouldn't plan on buying it tonight". WOW!!! So the dealer didn't want to sell me their car because they must have had better plans for Friday night (they weren't going to close for another 3 hours). When I did make it to the dealership a week later, I noticed the certified pre-owned BMW 328xi headlight washers did not retract after use, and that the front passenger door did not align to the body. The sales person told me; "The headlight washers are a know issue on BMW's; no one uses that feature anyways. The issue with the door is just a matter of tightening a latch, it isn't a big issue." When I asked him how can the car pass BMW-s certification process with a bad door, the sales person said, “The program focuses on the engine and the parts under the car, they don't look at the door." BS on both points! BMW does not have issues with the headlight washers; door latches do not loosen over time, and inspecting the body of the car is a major part of the BMW certification process. Do not trust this dealership! If you need a BWM go to Knauz in Highland Park, Bill Jacobs, or Patrick BMW. More

After one time of a disappointing service a couple years back I decided to give them a shot again and take my car in for a simple oil change. Scheduled an appointment at noon and got there 11:55. After bein back I decided to give them a shot again and take my car in for a simple oil change. Scheduled an appointment at noon and got there 11:55. After being inside the service area for about 15 minutes and not being helped by anyone I approached a gentleman working there myself. Found out the price I was told over the phone was 30 less then what I'm actually going to have to pay yet still decided to go with it. 1:30pm on the clock and my car still isn't done. After all I got my car ready at 1:50. Horrible service and time. Since I am a handy person myself I do know for a fact that oil change doesn't take more then 20 minutes and that's in the around the house environment. Definitely never coming here again and I advise anyone who needs service on their "ultimate driving machine" to find themselves a place where they value your time  More

I've been going to Field's BMW since I bought my first BMW. I have always had a great experience at their shop. They go out of their way to explain what's being done and why. The mechanic's are first rate BMW. I have always had a great experience at their shop. They go out of their way to explain what's being done and why. The mechanic's are first rate and the repairs are always done on time. They've even added a chef in the morning that makes breakfast while you're waiting for you car to be finished. They've always been very fair on their pricing with me and have just instituted a mileage club that gives a 15% discount for service on high mileage BMW's, which saves me a lot of money. More

The people at Fields BMW could not have been more helpful than they were. They, and I mean everyone, who I had contact with truly wanted me to be absolutly satisfied regarding my exchange of cars 2008 650 fo than they were. They, and I mean everyone, who I had contact with truly wanted me to be absolutly satisfied regarding my exchange of cars 2008 650 for a 2010 650. My 2008 car could not be fixed properly and along with BMW the Fields organization set out to make me happy, and they did. I would recommend Fields to anybody looking for a car that they sell. I wish them the very best! More