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Fields BMW Northfield

Northfield, IL

Overview
Employees
Reviews
Vehicles
4.3
328 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience. Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
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700 W Frontage Rd

Northfield, IL

60093

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Showing 328 reviews

November 23, 2021

Professional and excellent people throughout the dealership, including sales, service, parts, finance and management personnel More

by BennettBerg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jori Renc
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Nov 24, 2021 -

Fields BMW Northfield responded

Thank you for the great review, Bennett! We appreciate your business and are happy to hear that you are so confident in the Fields BMW Northfield team. Drive safely, and we hope to see you back again down the road!

October 18, 2021

Brandon and the team were outstanding. Their follow up and follow through was the best in the business! More

by Imehmeti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Luke
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Oct 18, 2021 -

Fields BMW Northfield responded

We are delighted that Brandon and the team could deliver a five-star experience! Thank you for choosing Fields BMW Northfield and for taking the time to leave us a review. Safe travels until we see you again!

October 16, 2021

Great customer service they have great service manager friendly people and respect there customer and helpful More

by Jackiewk2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Goodrich, Brandon Luke
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Oct 18, 2021 -

Fields BMW Northfield responded

We're so glad our team hasn't let you down, Jackie! Thank you for the lovely feedback and kind words - the entire Fields BMW Northfield staff appreciates it! Take care!

October 13, 2021

Great service. Very considerate and prompt. Car operates very well. I love my BMW! Thank you. More

by marig31342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Palomeno
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Oct 13, 2021 -

Fields BMW Northfield responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Fields BMW Northfield team. Drive safely, and we hope to see you back again down the road!

October 08, 2021

Jerry is top-notch best advisor he always gets my car right and make sure everything is taken care of always gets my truck together and believe me I have dealt with jaguar and Porsche and BMW service wi More

by mikalebron77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Marichal
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Oct 08, 2021 -

Fields BMW Northfield responded

Thank you for the excellent feedback - we're thrilled to hear that Jerry and the team take such great care of you and your car! Safe travels, from the whole Fields BMW Northfield staff!

September 20, 2021

Used them for service several times, it was fairly easy to schedule appointments, change, arrange pickup. They also make an effort to explain details of the recommendations, repairs. More

by Psc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken , Brandon Luke
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Sep 20, 2021 -

Fields BMW Northfield responded

Thank you for your repeat business. We appreciate this positive feedback and are glad to hear that your service experiences have gone smoothly. If there is anything that we can do to improve, please don't hesitate to get in touch.

September 17, 2021

Excellent service. Goes above and beyond what is needed to make sure the client is taken care of More

by vderango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Luke
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Sep 17, 2021 -

Fields BMW Northfield responded

We're so happy that our commitment to great service stood out to you. Thank you for choosing Fields BMW Northfield!

September 17, 2021

Great service and they answered my all my questions. They have plenty of space to wait and it is clean. They service was fast and efficient. More

by Mrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Palomeno
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Sep 17, 2021 -

Fields BMW Northfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us how the Fields BMW Northfield team can assist you again!

September 17, 2021

Terrible poor customer service 25 words is can not enough to explain my last visit More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fabian
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Oct 05, 2021 -

Fields BMW Northfield responded

Mark - I'm sorry to hear that you aren't satisfied with your recent visit. We would appreciate the chance to learn what happened here and make things right for you, but we won't be able to find your contact information without a last name. Would you please reach out to me at your earliest convenience so that I can help? Thank you, Paul Laton - New Sales Manager - 847-441-5300

August 24, 2021

Friendly, attentive service people who are easy to reach and quick to respond. Thorough work. More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Aug 24, 2021 -

Fields BMW Northfield responded

We really appreciate your feedback, Betsy! Thank you so much for coming to Fields BMW Northfield for your auto service needs.

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