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Fields BMW South Orlando

Orlando, FL

4.5
525 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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525 Reviews of Fields BMW South Orlando

July 08, 2022

Michael is an outstanding service rep. He is very timely with his service and responses. I would not take my car to any other dealer. More

by jbradford5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Crenshaw
Jul 11, 2022 -

Fields BMW South Orlando responded

Thanks for your glowing review! We're thrilled Michael has welcomed you with prompt, communicative service that has earned Fields BMW South Orlando your confidence. We look forward to seeing you next time!

June 03, 2022

Every appointment is a quick in an out. Their body shop does incredible work as well. More

by ChuckD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 03, 2022 -

Fields BMW South Orlando responded

Our team is delighted to see that their service keeps you coming back to us, Chuck! Thanks for your continued support!

June 03, 2022

I use Fields all the time and they are great. A special shout out to Eric Ramos the best service advisor in the business. More

by Ryconsean3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Jun 06, 2022 -

Fields BMW South Orlando responded

We thank you for this positive review! We're thrilled to read how great you think Eric is - we will certainly pass this along! We look forward to seeing you next time here at Fields BMW South Orlando.

May 20, 2022

My service manager is good and friendly, however they are very busy that they will send you information about your vehicle but when you respond by text or call that they don't have the chance to call you bac More

by Chie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jones
May 20, 2022 -

Fields BMW South Orlando responded

Thank you for reaching out. I apologize that our team didn't get back to you and that your car wash wasn't up to our standards. I want to make sure that any questions you might have are answered, but I won't be able to find your contact information from this review. Please consider giving me a call. Garrett Bowling - Service Manager - (407) 956-6300

May 11, 2022

Deyja was extremely accommodating. . Friendly and professional. All my questions answered and service done promptly. Very satisfied with my service appointment ‼️ More

by BLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. Fernandez
May 12, 2022 -

Fields BMW South Orlando responded

We are delighted that you had such a positive experience with Deyja and the team! Thank you for trusting Fields BMW South Orlando with your business, we hope to welcome you back for your future service needs. Have a great day!

May 09, 2022

Outstanding service. Our service advisor, Eric Ramos, meets or exceeds all expectations! Keep up the good work! More

by jphilpitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
May 09, 2022 -

Fields BMW South Orlando responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Eric. Drive safely, and we hope to see you back again at Fields BMW South Orlando!

April 14, 2022

Excellent customer care. Easy communicating with them. They sent updates of my car including a video. More

by laithjordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deyja
Apr 14, 2022 -

Fields BMW South Orlando responded

We are happy to hear that our team delivered such attentive, communicative service! Thank you for choosing Fields BMW South Orlando and for stopping by to share your experience. Safe travels ahead!

April 05, 2022

Pleasant and efficient on entering! The waiting room offers many types of drinks and goodies while you’re waiting plus comfortable seating arrangements! All in all, a superior dealersh More

by jcraig9514
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kimbrough
Apr 05, 2022 -

Fields BMW South Orlando responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Fields BMW South Orlando team. Drive safely, and we hope to see you back again down the road!

March 28, 2022

I purchased 2022 X5 45E. I pre-ordered in January, and Picked it up on March 21/2022. When I pre-ordered in January, I got a quote from them for an interest rate was 2.49 %. More

by ducthinhle82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike is my salesman
Mar 29, 2022 -

Fields BMW South Orlando responded

I'm sorry to hear that you feel let down by the purchasing process. We strive to keep our words and actions consistent, but it's clear that we missed the mark in this regard. I will let the team know that we should be more communicative, thank you for this feedback. If there's anything else we can do for you, please let us know. Jeff Bock - Sales Manager - (407) 956-6300

March 10, 2022

Nancy Hernandez my advisor provided excellent service and kept me informed Geo was great also More

by Alex Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez and Geo the mechanic
Mar 10, 2022 -

Fields BMW South Orlando responded

Hi Alex - Thank you for sharing your experience with Nancy, Geo, and the team! We appreciate your business and we hope to welcome you back to Fields BMW South Orlando for your future service needs. Have a wonderful day!

Mar 10, 2022 -

Alex Lewis responded

Thank you very much, I definitely intend to return, this is my chosen dealership because of its great service and personal attention. I also love the fact that you provide video recording of the multipoint inspection, I have never seen that in any other dealership that I ever been too and I have been to many. Thanks again for the great service provided

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