Fields BMW Winter Park

Service Matt Stephens is a huge asset. He is one of the main reasons I continue to go there. The gentleman you have serving food while people wait was hor Matt Stephens is a huge asset. He is one of the main reasons I continue to go there. The gentleman you have serving food while people wait was horrible. I had my kids with me and he gave attitude that they wanted to eat a sandwich. I informed him they haven't had a sandwich because he stated it was one per person. I told him to count correctly before speaking. Then he brought out the sandwich with no lettuce or tomato for my kids. I asked him if they ran out and he said yes. Then he brings out another 2 sandwiches with lettuce and tomato for the next customer. I've spent a lot of money and time with BMW over the years. Did not like that one bit. More

Fantastic They have always treating me very well and they get things done perfectly I would say. I like the fact that they give you a loaner. That's a plus for They have always treating me very well and they get things done perfectly I would say. I like the fact that they give you a loaner. That's a plus for me.and I would like to thanks my advisor Bill Schonfield for taking care of me and doing an excellent job in my car. More

Service experience Excellent service in reasonable time and the personnel is friendly and professional. The facilities are clean and the operation is well organized. T Excellent service in reasonable time and the personnel is friendly and professional. The facilities are clean and the operation is well organized. The location of the dealership is also good. More

Great experience Terrific customer service great buying experience always attentive automotive repair service too ! Alan and Richard are a great team. Usually do t fin Terrific customer service great buying experience always attentive automotive repair service too ! Alan and Richard are a great team. Usually do t finance but did this time and both the rate and the finance team were totally seemless and professional. More

Great process & experience Service right up was quick , The service advisor was knowledgeable friendly and accommodating. Kudos to the fields team great job. Very friendly st Service right up was quick , The service advisor was knowledgeable friendly and accommodating. Kudos to the fields team great job. Very friendly staff and I loved the waiting room. They even made me an omelette for breakfast which was awesome ... More

Outstanding Service Experience Blane Caulder was absolutely superb ensuring the recall work and upcoming services were completed in a timely and professional manner. I want him as Blane Caulder was absolutely superb ensuring the recall work and upcoming services were completed in a timely and professional manner. I want him as a my full-time Service Manager! More

Excellent This was a maintenance visit. The staff and crew were wonderful! I don't think you should require a limit. I am done with writing anything. This was a maintenance visit. The staff and crew were wonderful! I don't think you should require a limit. I am done with writing anything. More

Service at BMW Winter Park Although no one ever wants to spend money on a repair, working with Scott L. at this dealership makes you feel good about what is needed for your car Although no one ever wants to spend money on a repair, working with Scott L. at this dealership makes you feel good about what is needed for your car to function as beautiful as a BMW should. They accommodate you with a loaner and/or rental all the time. They also do all they can to make sure anything you are needing that is in their purvey to assist with - it is done to your satisfaction. More

Feels like family and home :) I look forward to getting my car serviced because of the family atmosphere and great service. The work area is very comfortable. Thanks Richard Gaff I look forward to getting my car serviced because of the family atmosphere and great service. The work area is very comfortable. Thanks Richard Gaffney!!! More

Amazing Patti was extremely helpful in explaining what needed to be done with my vehicle. She went above and beyond to make sure the experience was everything Patti was extremely helpful in explaining what needed to be done with my vehicle. She went above and beyond to make sure the experience was everything and more that I had expected. More