Fields BMW Winter Park

Service Light On Had a service light come up, scheduled a service appointment. Arrived and Richard notified me it s simple fix and it was because the previous owner li Had a service light come up, scheduled a service appointment. Arrived and Richard notified me it s simple fix and it was because the previous owner lived in a state that needed yearly inspections to pass for the state and to check air pressure. He said instead of me using a rental as i had to leave, he promised me it would be quick and i would be out of there in 10 minutes tops. I pullout out 7 minutes later and during that time i had a great conversation with him about cars and sports. thumbs up as usual with all of my fields service experiences i have had the past couple of years of being a bmw owner. More

Great customer service Becquse of the poor service I received at BMW of Ocala I almost didn't buy a new BMW. I drove 1 1/2 hrs. to Fields to have warranty work done and it Becquse of the poor service I received at BMW of Ocala I almost didn't buy a new BMW. I drove 1 1/2 hrs. to Fields to have warranty work done and it was well worth the drive. I could tell when I entered the dealership that everyone was committed on being the best. The work was done quickly and Imwas on my way. Fields BM W restored my faith in BMW. Thanks More

Routine Service Everything went well, no problems. It took a little longer than I expected, but that was really not a problem. The lounge area has wi fi, refreshmen Everything went well, no problems. It took a little longer than I expected, but that was really not a problem. The lounge area has wi fi, refreshments and food if you want it. More

New car purchase I was looking to buy a car and I knew what I wanted and the service that I received in the sister store in the south was not pleasent, I was going to I was looking to buy a car and I knew what I wanted and the service that I received in the sister store in the south was not pleasent, I was going to try the winter park store my next move was to the Mercedes store, but the service that I got from Anthony Hernandez was great and I was treated like a customer. I knew what I wanted and the car I wanted and the color was on the lot and I purchased my new car and I am so very happy. being a first time BMW owner Anthony helped make this a wonderful experience from begining to end, and he drove my new car to my house for me! thank you, thank you! Y. Anderson More

Buying my first bmw Kent little was very pleasant to work with. Kent was very knowledgable on the product and easy to work with. The best car buying experience I've had b Kent little was very pleasant to work with. Kent was very knowledgable on the product and easy to work with. The best car buying experience I've had by far. More

Great experience I got in and out in efficient timing and my car was returned to me quickly and was in great condition. Dave was a pleasure to work with I got in and out in efficient timing and my car was returned to me quickly and was in great condition. Dave was a pleasure to work with More

2 car annual service Richard our service rep. Is awesome. He works in tandem with Allen Fisher which makes a great team but Richard is the best service rep I've ever dealt Richard our service rep. Is awesome. He works in tandem with Allen Fisher which makes a great team but Richard is the best service rep I've ever dealt with in any dealership !!!! More

Shocking - Good Experience - Enjoyable The service department has a New Helpful Culture. Hope this new culture is permanent. The experience from the beginning to end was just about enjoya The service department has a New Helpful Culture. Hope this new culture is permanent. The experience from the beginning to end was just about enjoyable. There must be New Leadership! More

Employee Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the bu Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the business. More

Immediate Service at Fields BMW Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent a Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent and he took care of everything. He even noticed that I had a nail in my tire. Fortunately, I took the tire insurance option when I purchased the car. Richard contacted the claims dept and my tire was replaced. All my service took place in less than 8 hours. Service was quick, easy and efficient. Richard was great as always! More