Fields BMW Winter Park

AC Leak Made appointment to service my 535 and Patty as usual was so upbeat and very much willing to help and do whatever it takes to fix a water leak inside Made appointment to service my 535 and Patty as usual was so upbeat and very much willing to help and do whatever it takes to fix a water leak inside the car. Was able to get a loaner during the service, so time wasn't wasted and the car was promptly returned and ready to go as expected. Thank you Patty, you are surely the best!!!! More

Excellent timely service Very good experience. It was timely and ready when promised. They were very thorough and did an excellent job. I would return to this dealership agai Very good experience. It was timely and ready when promised. They were very thorough and did an excellent job. I would return to this dealership again. More

Service Review I dealt with Michael Abny and he was just fantastic. He kept me informed and updated me fully as my car was being serviced. I needed a part ordered th I dealt with Michael Abny and he was just fantastic. He kept me informed and updated me fully as my car was being serviced. I needed a part ordered that was unexpected and he was still able to provide me with my vehicle back on time. I am very satisfied with my service and I look forward to coming back! More

Richard Gaffney is great help!! I didn't have any appointment. Stop by there anyways.. Richard took my car have it fixed it the next day! Very professional and responsive. Thank you I didn't have any appointment. Stop by there anyways.. Richard took my car have it fixed it the next day! Very professional and responsive. Thank you! More

Awesome We came from merritt island because hugh was highly recommmded. Definitely the best car buying experience I have had to date. Hugh did an excellent jo We came from merritt island because hugh was highly recommmded. Definitely the best car buying experience I have had to date. Hugh did an excellent job! More

Always have the best service. Fields BMW WP Service Dept is exceptional and always friendly. Everyone always says good morning and greets you with a smile. Can't beat the free bre Fields BMW WP Service Dept is exceptional and always friendly. Everyone always says good morning and greets you with a smile. Can't beat the free breakfast too! More

Excellent service I needed routine service and had a recall on a part that just came out the day of service. My part was over nighters and I was a priority to the organ I needed routine service and had a recall on a part that just came out the day of service. My part was over nighters and I was a priority to the organization. They could have pushed me off for a later date, but took care of me. More

service Service adviser Matt Stephens was knowledgeable , very helpful and professional . I received best service. Service was completed in a timely with effi Service adviser Matt Stephens was knowledgeable , very helpful and professional . I received best service. Service was completed in a timely with efficient manner. I am very satisfied with service provided by your dealership. More

Beyond perfect Service advisor Matt Stevens took the time to listen to my details on the problem (intermittent-the worst kind), my research and thoughts, and discuss Service advisor Matt Stevens took the time to listen to my details on the problem (intermittent-the worst kind), my research and thoughts, and discuss possibilities as well as the service history of my car. All my questions were addressed, and I was invited to call with any other concerns. By the next business day I had a text with the diagnosis and anticipated repair completion. My car was ready for pickup on the promised day. Pretty much a perfect service experience at that point. Thanks to travel and traffic I arrived after the service department 6:30 close time. The service manager, Joe Allegra was working late and gave me the additional courtesy of handling my picking up my car and dropping off my loaner. A beyond perfect service experience at that point. As we discussed the car, and without my asking, he helped me transfter my luggage between cars. I can't imagine anything more to define excellence in service. More

It was great Service was wonderful. Loaner car was quick and vehicle was great to drive. My wife my look at fie next car. Thank you very much. Service was wonderful. Loaner car was quick and vehicle was great to drive. My wife my look at fie next car. Thank you very much. More