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Fields BMW of Daytona
Daytona Beach, FL
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Couldn’t ask for mote Great service, provided in a very prompt and professional manner. I cannot think of a better experience in any other dealer/brand. Truly exceptional s Great service, provided in a very prompt and professional manner. I cannot think of a better experience in any other dealer/brand. Truly exceptional service. More
Fabulous with an omelet on top. My estimated expense was just under $200. However, my bill was zero. Fields provided a loner vehicle, breakfast & remedied my car. I am pleased with m My estimated expense was just under $200. However, my bill was zero. Fields provided a loner vehicle, breakfast & remedied my car. I am pleased with my purchase and service. More
Recall I went this time to the dealer because of a recall on both my X5 and 325CI, staff is very friendly and helpful especially Patty at the front desk, bo I went this time to the dealer because of a recall on both my X5 and 325CI, staff is very friendly and helpful especially Patty at the front desk, both cars had to stay for a few hours so I got to use a loaner, while at the dealer the X5 gar a starting issue which they took care of and at a very reasonable price, all I have to say is thank you Fields BMW of Daytona for your help and your great customer service,. More
Awesome service From the time I arrived the service I received was fantastic. In and out and Patti is so wonderful. She is so professional and such a sweet lady. I re From the time I arrived the service I received was fantastic. In and out and Patti is so wonderful. She is so professional and such a sweet lady. I really enjoy speaking with her and she treats me like family. I like when I call and she remembers me just by me saying my first name. She asks about my boys and it’s great. Always takes great care of my car and it’s iso fast when I arrive. Thanks for such great quality care! More
Always Great Customer Sevice BMW again set themselves apart with truly phenomenal customer service. This visit was smooth, everything completed prior to the promised time and the BMW again set themselves apart with truly phenomenal customer service. This visit was smooth, everything completed prior to the promised time and the customer service representative was able to ensure my service warranty, although expired by two days, was honored. Honest, sincere customer service is hard to find now days, except for Fields BMW. Thank you! More
Flat Tire The tire blew but I was able to drive home and 10 miles to you guys the next day . I called Jason who gave me a fair price for a new tire . As soon as The tire blew but I was able to drive home and 10 miles to you guys the next day . I called Jason who gave me a fair price for a new tire . As soon as I arrived Jason took the car and had two new tires and aligned in a reasonable amount of time . More
Service 2017 X3 Excellent omelette, got in and out quickly even though I arrived early. I enjoyed viewing all the vehicles on the lot...great variety and a large sel Excellent omelette, got in and out quickly even though I arrived early. I enjoyed viewing all the vehicles on the lot...great variety and a large selection. More
prompt and quick repair of issue Upon returning to the Daytona area I heard a "pop" as I was accelerating onto the highway. The on board diagnostics indicated a drive train issue but Upon returning to the Daytona area I heard a "pop" as I was accelerating onto the highway. The on board diagnostics indicated a drive train issue but I was able to drive to my residence. As it was Sunday and the service department was closed I used the online chat function on my phone to describe the issue to a BMW representative. Once home I opened the hood and discovered the plastic downpipe from the engine had cracked and come off the housing. (explained the pop I heard) I was able to drive in "limp" mode to the dealer first thing Monday morning. Upon my arrival the service manager was already aware of the issue and I as able to quickly get a loaner vehicle and get to the my clinic. The whole process went smoothly, even without an appointment. I want to thank the service department and service advisor Dave Gilbert for providing excellent customer service and taking care of the issue so efficiently. Thank you Brian Halleran More
Service required Great place to have service work done. Loved the loaner. No surprises and all service work done properly and quickly. Like the coffee and cookies. Tha Great place to have service work done. Loved the loaner. No surprises and all service work done properly and quickly. Like the coffee and cookies. Thanks More
Uncomplicated experience Jason and the team organized the break-in service on my new M2 very well. No drama and a ride back to my office while the service was being done. Jason and the team organized the break-in service on my new M2 very well. No drama and a ride back to my office while the service was being done. More