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Fields Cadillac St. Augustine
St. Augustine, FL
651 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 651 reviews
June 17, 2025
Great atmosphere, good people. Pleasant experience of buying a car. Woody (Brian Woodruff) was easy to work with and very attentive. Thanks! Pleasant experience of buying a car. Woody (Brian Woodruff) was easy to work with and very attentive. Thanks! More
by doctorbobamason
Employees Worked With
Michelle Sabadosa
June 16, 2025
I purchased my 2024 on June 12, 2025. The experience we had wasn’t the best. From start to finish we had to reach out to the salesman and never knew when he was working or off. We did not The experience we had wasn’t the best. From start to finish we had to reach out to the salesman and never knew when he was working or off. We did not feel like we had his undivided attention. We felt we were not good enough. I was always told if you have good credit you will be treated like royalty. I felt more like a peasant, couldn’t figure out why I wasn’t treated better. The vehicle was dirty inside, gas was low in the vehicle and we came from Jacksonville Fl. Once they pulled my credit to see I had an excellent score that’s when they seem to want to rush, reaching out to see when were we coming in. It should have felt like they were interested from when we exited the vehicle. I’ve gotten better service when I bought my other vehicle last year from Toyota on Phillips Highway. I felt wanted and like my business was important. It took constant calling to get the app for on star, and others perks. Some would say I should have just walked alway but by this time I settled and do not think I will buy my third vehicle from this dealership in two more years. My family is big and they are always looking to upgrade, so I highly doubt I will give my recommendations. My in law referred us but she too had issues with the same salesman like of enthusiasm. Darla the manager of finance, I believe her title is was very professional and good. And there was another salesman that assisted when the our salesman had to assist another customer and was not present, can’t remember his name but I wish I would have used him. He was easy going and personable. I just remember he was transferred from the orange park location I believe but I wanted to give him xxxxxxbecause he was very formative even though he knew he wasn’t making a sale. Not sure if it was my appearance on why I didn’t get better service but can’t judge a book by a cover. More
by KF
Employees Worked With
Todd, Darla, Bill
June 16, 2025
Great location and excellent service department. They go the extra mile to make things right. My truck is always cleaned each time I service it. They actually do the service (I checked) unlike so They go the extra mile to make things right. My truck is always cleaned each time I service it. They actually do the service (I checked) unlike some dealers. Highly recommend. More
by caragon2627
Employees Worked With
Joe
June 10, 2025
Bob is an amazing salesman. He is down to earth and not pushy at all, the entire process was flawless. We test drove a few different vehicles until I found the “one”. I am very He is down to earth and not pushy at all, the entire process was flawless. We test drove a few different vehicles until I found the “one”. I am very happy with my decision and Bob is an asset to the company. He is a wonderful, intelligent and very knowledgeable salesman. I say kudos to all of the staff at Fields, my experience was quick and painless. More
by clemelle17
Employees Worked With
Bob Houssami
June 09, 2025
Everyone there at Field's Cadillac were very professional, kind and helpful. From the time me and my wife walk through the front doors there wasn't a minute that went by that there was someone a professional, kind and helpful. From the time me and my wife walk through the front doors there wasn't a minute that went by that there was someone asking did we need anything from us getting offered lunch to receiving something to drink. Me and my wife are looking forward to going back to vvisitto get my truck serviced that we purchased. More
by horacelee74
Employees Worked With
Alexis, Xander, Bill and Steve
June 07, 2025
I recently had my car serviced at Fields Cadillac St. Augustine and couldn’t be happier with the experience. The team was fast and efficient, and I really appreciated having a loaner car available while Augustine and couldn’t be happier with the experience. The team was fast and efficient, and I really appreciated having a loaner car available while mine was being worked on. Patrick was amazing—friendly, professional, and kept me updated throughout the process. Overall, it was a truly pleasurable and professional experience from start to finish. Highly recommend! More
by dennisparker11
Employees Worked With
Patrick Davis
June 05, 2025
When I arrived I was taken care of right. Patrick let me see the problem with my tire and I understood the need for a new one. It was great doing business with them. Patrick let me see the problem with my tire and I understood the need for a new one. It was great doing business with them. More
by Michaelhstallings
Employees Worked With
Patrick
June 04, 2025
Service at Fields Cadillac is performed in a most professional manner. Joe Ammirati exceeds my expectations when it comes to explaining the importance of services needed. Definitely an asset for the professional manner. Joe Ammirati exceeds my expectations when it comes to explaining the importance of services needed. Definitely an asset for the business. Great lunch while waiting for the car to be repaired. More
by sargebiggers
Employees Worked With
Joe Ammirati - Five star rating
