Fields Cadillac St. Augustine

We have had our oil changed and tire rotation several times and have enjoyed the super good breakfast prepared to order by a chef. however the last time we were there was no protection put down on the fl times and have enjoyed the super good breakfast prepared to order by a chef. however the last time we were there was no protection put down on the floor boards and as a result oil stains where left on the floor mats. The problem was quickly resolved by the detail shop and cleaned up properly. Accidents do happen and they made it right in the end. More

I had the best experience at Fields. They made the process so easy. I dealt with Kim, Xander, and Mo, they all were amazing. The customer service was next level. I highly recommend using They made the process so easy. I dealt with Kim, Xander, and Mo, they all were amazing. The customer service was next level. I highly recommend using this dealership More

I enjoyed the welcome, smiles, the respect and assistance. The commercials don’t lie. Everyone was helpful and the car buying experience was painless and quick. Melvin Jackson gave me 5 star treat assistance. The commercials don’t lie. Everyone was helpful and the car buying experience was painless and quick. Melvin Jackson gave me 5 star treatment. I will purchase all of my cars here. More

I called made an appointment and it was fast and easy. I will definitely be back. I will definitely be back. More

At 63 years of age, Fields Cadillac of xx Augustine is by far the highest on my list of quality dealerships. As a customer, I am made to feel valued, from the telephone receptionist to the service manager. I far the highest on my list of quality dealerships. As a customer, I am made to feel valued, from the telephone receptionist to the service manager. I was very pleased with the attention to detail of my vehicle as well as the perfect, made to order breakfast I had while waiting for my car! Thank You Jake Shulz for your excellent service to my Caddy! More

Love every experience I have at this dealership. The customer service is the best. Everyone is so friendly and they are as fast as expected. The customer service is the best. Everyone is so friendly and they are as fast as expected. More

Will damage your vehicle and deny it. Will argue about repairs. Will say they will repair and then say no, call your insurance company. Will argue about repairs. Will say they will repair and then say no, call your insurance company. More

Always great service. ..excellent advisor Mike, and this is always my choice for my Caddie! ..excellent advisor Mike, and this is always my choice for my Caddie! More

The service was excellent. I would have awarded a “5” but there was some confusion with my appointment. It was worked out to my satisfaction. I would have awarded a “5” but there was some confusion with my appointment. It was worked out to my satisfaction. More

I had service done to my 2023 CT5-V on Tuesday 6. 2.2026 including oil change and tire rotation. My service advisor, Michael was excellent and professional. Unfortunately after leaving the dealership 2.2026 including oil change and tire rotation. My service advisor, Michael was excellent and professional. Unfortunately after leaving the dealership and getting on the highway, I checked the "oil life %" and the Technician did not reset it to 100%. Not Michael's fault, just a lapse in service protocol. Kinda makes me wonder what else the Tech missed/forgot? More