Fields Cadillac St. Augustine

The service at Fields Cadillac is always excellent. . Service consultants are helpful, friendly and efficient. The entire operation is efficient and customer friendly. . Service consultants are helpful, friendly and efficient. The entire operation is efficient and customer friendly. More

Very efficient. Worked with us to get vehicle fixed. Kept in touch the whole time Worked with us to get vehicle fixed. Kept in touch the whole time More

I had a service of my Cadillac car when I was back from overseas. Mr. Joe booked me next day. And my service schedule was on time and Done perfectly. I also enjoyed delicious lunch there. overseas. Mr. Joe booked me next day. And my service schedule was on time and Done perfectly. I also enjoyed delicious lunch there. More

OK ,, i wrote a review couple weeks ago and was asked by Fields GM Steve Vargas to take it down and he would work on resolving the issue. he did nothing but try to DOUBLE the price of a car we basically alr Fields GM Steve Vargas to take it down and he would work on resolving the issue. he did nothing but try to DOUBLE the price of a car we basically already owned.he's the most dishonest person ive ever delt with.Heres what transpired...my wife brought her car a 2017 in for oil change, it also had a problem , she was talked into buying a 2022 , mostly because shes a Disabled Veteran and needs a reliable car to get to the VA multiple times a week.After getting home she realized it was not financialy a good idea.She called Darla ( not much better than Vargas)the next day, and asked if can just bring back and get her old car back , she said No Problem but had to wait until Monday , it was Saturday. My wife went on Monday only to be told she had 2 options , one was to keep the 2022 , the other was to buy back her old car.Oddly enough im not sure how the sold her and registered the 2022 because she never got the 2022 insured ??i mean did they forge insurance?? there was NO change to our insurance at all.pretty sketchy. so they offered her her old car back at the same monthly payment she had on it , she owed 3 more years ,, but they told her had to pay for 6 years, so would had to pay Double what she owed.its been weeks and Steve Vargas has not tried in the least to resolve this. Only to insist she would have to pay Double the amount..i guess the old saying id true...Car Dealerships...we'l Fields Cadillac , will take advantage of a women , not to mention a Disabled Veteran..To validate my review and what transpired, there is a BBB claim i filed against Fields Cadillac im sure that can be looked up regarding this matter. More

Excellent service, finished in under an hour Comfortable waiting room but please fix tv Thnks waiting room but please fix tv Thnks More

The service department win my confidence. ..that was reinforced with my purchase of a pre-owned vehicle. Matt was cordial, professional, and a pleasure; the sales manager, Ms Darla, was terr ..that was reinforced with my purchase of a pre-owned vehicle. Matt was cordial, professional, and a pleasure; the sales manager, Ms Darla, was terrific! She really earned my business! This dealership is an example of how the auto business should be done in the 21st century...I should note I was a previous product/process trainer with GM! More

Matthew Powell was my salesman and took very good care and making sure that all the proper paperwork was handled and was instrumental in me coming to that dealership. and making sure that all the proper paperwork was handled and was instrumental in me coming to that dealership. More

We are new to the area. Fields Cadillac was recommended. We only needed an oil change. They were friendly and accommodating. We were half hour late for our appointment. We d Fields Cadillac was recommended. We only needed an oil change. They were friendly and accommodating. We were half hour late for our appointment. We did call and they said “no problem. “. They have nice amenities too. Would definitely highly recommend. More

Professional service from Jake in service department. Easy to make service appointments and the snack bar is top notch Easy to make service appointments and the snack bar is top notch More

I enjoyed working with Dennis Parker while purchasing a new Cadillac Vistiq. I visited the dealership three times to get a thorough understanding of the vehicle and ensure I really liked it. Dennis was ver new Cadillac Vistiq. I visited the dealership three times to get a thorough understanding of the vehicle and ensure I really liked it. Dennis was very patient and helpful. The Sales Managers were relatively flexible in making a fair deal :) The financing and paperwork process was smooth. Overall, it was a great experience! More