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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
633 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 633 reviews

May 08, 2025

The service at Fields Cadillac is always excellent. . Service consultants are helpful, friendly and efficient. The entire operation is efficient and customer friendly. More

by DrJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 08, 2025 -

Fields Cadillac St. Augustine responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Fields Cadillac St. Augustine consistently provides excellent service. We appreciate your support and look forward to serving you again!

May 08, 2025

Very efficient. Worked with us to get vehicle fixed. Kept in touch the whole time More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, ser ice rep
May 09, 2025 -

Fields Cadillac St. Augustine responded

Thank you for sharing your positive experience with Fields Cadillac St. Augustine, Rich!

May 07, 2025

I had a service of my Cadillac car when I was back from overseas. Mr. Joe booked me next day. And my service schedule was on time and Done perfectly. I also enjoyed delicious lunch there. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
May 08, 2025 -

Fields Cadillac St. Augustine responded

Victoria, we're delighted to hear that Joe and the Fields Cadillac St. Augustine team provided you with timely service and a perfect experience! Enjoying a delicious lunch is always a nice bonus too—thank you for sharing your feedback!

May 06, 2025

OK ,, i wrote a review couple weeks ago and was asked by Fields GM Steve Vargas to take it down and he would work on resolving the issue. he did nothing but try to DOUBLE the price of a car we basically alr More

by jtymosko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Vargas , Darla
May 07, 2025 -

Fields Cadillac St. Augustine responded

Jeffrey, I'm so sorry to hear that you're still not happy with your deal. I know we made some changes on May 2nd, like adjusting the sales price, interest rate, and trade-in value, to get you to a 340 payment. Also, if the repair didn't fix your car, you can bring it in, and we would be more than happy to look at it. Please feel free to reach Steve Vargas, our General Manager, at 904-823-3000 as well. Thank you.

May 04, 2025

Excellent service, finished in under an hour Comfortable waiting room but please fix tv Thnks More

by Umqueenmother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 05, 2025 -

Fields Cadillac St. Augustine responded

The team at Fields Cadillac St. Augustine loves seeing great reviews! Thank you!

May 03, 2025

The service department win my confidence. ..that was reinforced with my purchase of a pre-owned vehicle. Matt was cordial, professional, and a pleasure; the sales manager, Ms Darla, was terr More

by Pluto551
Recommend Dealer
Yes
Employees Worked With
Darla W.
May 05, 2025 -

Fields Cadillac St. Augustine responded

Thank you for sharing your experience with us! We're delighted to hear that Matt and Ms. Darla made such a positive impression during your visit at Fields Cadillac St. Augustine. Your feedback is invaluable, especially coming from someone with industry expertise, and we're grateful for the support!

May 03, 2025

Matthew Powell was my salesman and took very good care and making sure that all the proper paperwork was handled and was instrumental in me coming to that dealership. More

by Ssuminski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bingham
May 05, 2025 -

Fields Cadillac St. Augustine responded

We're delighted to hear that Matthew provided excellent service and made your experience at Fields Cadillac St. Augustine a positive one! Thank you for sharing your feedback with us.

April 30, 2025

We are new to the area. Fields Cadillac was recommended. We only needed an oil change. They were friendly and accommodating. We were half hour late for our appointment. We d More

by Anonymous
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 30, 2025 -

Fields Cadillac St. Augustine responded

Welcome to the area! We're delighted to hear that our team at Fields Cadillac St. Augustine could accommodate your schedule and provide a friendly experience. Thank you for recommending us, and we look forward to serving you again in the future!

April 30, 2025

Professional service from Jake in service department. Easy to make service appointments and the snack bar is top notch More

by denartllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
May 01, 2025 -

Fields Cadillac St. Augustine responded

We're delighted to hear that Jake and the service department at Fields Cadillac St. Augustine provided professional care! It's great to know you enjoyed our snack bar as well. Thanks for sharing your experience with us!

April 29, 2025

I enjoyed working with Dennis Parker while purchasing a new Cadillac Vistiq. I visited the dealership three times to get a thorough understanding of the vehicle and ensure I really liked it. Dennis was ver More

by Anton Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Apr 29, 2025 -

Fields Cadillac St. Augustine responded

We're delighted to hear that Dennis and the team at Fields Cadillac St. Augustine made your experience enjoyable and smooth! It's great to know you felt supported throughout the process, from understanding your new Cadillac Vistiq to finalizing the deal. Thank you for choosing us!

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