Fields Cadillac St. Augustine

Very professional, explained what was going on with what they were doing with the car every step of the process, plenty of drinks, snacks and breakfast or lunch depending on the time they were doing with the car every step of the process, plenty of drinks, snacks and breakfast or lunch depending on the time More

The dealership does the one thing that’s critical to the success of such an enterpprise. It drives to make the customer feel important. Our service advisor. Michael was a perfect example.‼️ success of such an enterpprise. It drives to make the customer feel important. Our service advisor. Michael was a perfect example.‼️ More

The service department was incredibly helpful and explained each step of the process to help with the software issue I was having. They answered all my questions and assured me of the next steps if t explained each step of the process to help with the software issue I was having. They answered all my questions and assured me of the next steps if the problem continues More

Todd Riggs met everyone if my questions and made the process a pleasant experience The finance department was very helpful also process a pleasant experience The finance department was very helpful also More

Friendly and professional atmosphere with great customer service. I would recommend this dealership to anyone service. I would recommend this dealership to anyone More

We bought our “new” GMC Acadia Denali at Fields Cadillac in St. Augustine, FL. Our salesman was, Dennis Parker. We worked with Dennis over the course of two visits to the dealership. He was professional an in St. Augustine, FL. Our salesman was, Dennis Parker. We worked with Dennis over the course of two visits to the dealership. He was professional and helpful throughout the process of trading one car in and purchasing another. I was most impressed with knowledge. Sales staff at so many dealerships now are either poorly trained or not trained at all, it’s refreshing to have a salesperson who knows their product. I would not hesitate to recommend Dennis and Fields Cadillac to anyone shopping for a new or pre owned vehicle. More

Unfortunately, my key fob & purse were stolen. I called my salesman Matt Powell, for directions to how to go about getting a replacement key fob. Matt was, as is his usual, excellent in finding ou I called my salesman Matt Powell, for directions to how to go about getting a replacement key fob. Matt was, as is his usual, excellent in finding out all the necessary information & initiating getting me an Apointment with the service department to replace my lost key fob. More

Had the best service experience ever here. Jake was amazing. Will be coming back here every time I need service from now on Jake was amazing. Will be coming back here every time I need service from now on More

The reps from sales to floor manager to the FI manger was awesome. I sorry to say I was on pins an needles from the start. The staff was class A an will do business again from this purchase there afte was awesome. I sorry to say I was on pins an needles from the start. The staff was class A an will do business again from this purchase there after with referrals to anyone I know who want to buy a vehicle. Fields Cadillac made this the best experience and holiday gift. God Bless More

I was very pleased with our service at Fields Cadillac. It was there a timely and everybody we worked with was extremely cordial and welcoming. So glad I decided to purchase my vehicle there. It was there a timely and everybody we worked with was extremely cordial and welcoming. So glad I decided to purchase my vehicle there. More