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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
691 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 691 reviews

September 24, 2025

I didn’t realize there was dealerships like this left. My experience was the BEST!!! More

by Terry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 25, 2025 -

Fields Cadillac St. Augustine responded

Thank you, Terry, for stopping by to leave Fields Cadillac St. Augustine a wonderful review!

September 21, 2025

Great experience! !! Explained everything fair pricing. Explained features well! Very patient in explaining EV and how to use. More

by benriz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 23, 2025 -

Fields Cadillac St. Augustine responded

Thank you for your thoughtful feedback! We’re glad to hear that our team was thorough, transparent, and patient. Congratulations on your new car! See you next time at Fields Cadillac St. Augustine.

September 20, 2025

Best car buying experience ever. Excellent product knowledge and even though I did my homework they found extra rebates that I did not know about. Free food and nice people. It was l More

by Jeffrey.willis1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Signorile
Sep 21, 2025 -

Jeffrey.willis1976 responded

Salesperson was Dennis Parker

Sep 23, 2025 -

Fields Cadillac St. Augustine responded

It is great to hear that you had a fantastic experience working with Dennis here at Fields Cadillac St. Augustine. We aim to provide a stress-free and enjoyable experience for our customers, so your feedback makes our day!

September 18, 2025

We had a great experience at Fields Cadillac in St Augustine! Tory was excellent and very knowledgeable about the vehicle we purchased! Everyone was helpful and kind! Best vehicle buying experience we More

by clfl57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tory, Alexis, Michelle, Bill, and Blake in parts.
Sep 18, 2025 -

Fields Cadillac St. Augustine responded

Thank you for sharing your wonderful experience with our team! We’re happy Tory was so helpful. We wish you many safe and happy miles ahead! -Fields Cadillac St. Augustine

September 18, 2025

I don't appreciate being told one price for a service and then when the car is ready it's a higher Price. Added shop fees for a gear shift replacement is ridiculous. These dealerships are getting out of co More

by octaviarflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe and Kevin
Sep 19, 2025 -

Fields Cadillac St. Augustine responded

We truly value your feedback and understand how frustrating it can be when expectations aren't met regarding pricing. The manager did adjust the parts pricing to the quote you had received. Also, we double checked and we did not charge you shop supplies for this repair. If you have any further concerns or questions, please don't hesitate to reach out. Thank you, Kevin Hand - Service Director - 904823300

September 17, 2025

I had previously reviewed my great sales experience. My first service experience was equally exceptional. Making the appointment was easy. Upon arrival the service advisor greeted me and did the requ More

by Capt Mojito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammirati
Sep 18, 2025 -

Fields Cadillac St. Augustine responded

We're thrilled to hear about your positive experiences with both our sales and service teams at Fields Cadillac St. Augustine. Your feedback truly means a lot! Safe travels, and we look forward to serving you again.

September 13, 2025

Wonderful people, very trustworthy and I strongly recommend them . There the best and I plan on staying there and possibly purchasing another vehicle from fields people you can trust and count on ( T More

by rdandbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 15, 2025 -

Fields Cadillac St. Augustine responded

Thank you for sharing your experience with our team, Beth! Your recommendation means the world to us. We look forward to seeing you again at Fields Cadillac St. Augustine!

September 10, 2025

Xander was friendly,professional and knowledgeable about the Escalade we were purchasing. He was very helpful in negotiating for a equitable price .There was a screw in the tire of the Escalade in the deale More

by AnnaAlicia
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Xander Kraus
Sep 10, 2025 -

Fields Cadillac St. Augustine responded

Anna, thank you for sharing your feedback. We apologize for the manager's response, but we are delighted to hear they didn't need to plug the tire after all. Congratulations on your new Escalade. We truly appreciate your business! - Fields Cadillac St. Augustine

September 06, 2025

Kim was unquestionably the best representative in sales I have ever worked with at a car dealership. She is attentative, very knowledgeable and ready to answer all of my questions. On top of that she has gre More

by wayne yarbrough
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 08, 2025 -

Fields Cadillac St. Augustine responded

Wayne, thank you for highlighting Kim's attentiveness and sense of humor. Your recommendation means a lot, and we can't wait to welcome you back to Fields Cadillac St. Augustine in the future.

September 05, 2025

Best auto dealership I have had the pleasure of working with throughout my 87 years. All of the people are fantastic. More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis, Darla, Michelle, Erick
Sep 08, 2025 -

Fields Cadillac St. Augustine responded

Hi Frank! There's nothing we love more than a customer for life! It means the world to us to hear that our team made you feel so welcome and comfortable at Fields Cadillac St. Augustine. We hope to work with you in the future!

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