
Fields Cadillac St. Augustine
St. Augustine, FL
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Best car buying experience ever. Excellent product knowledge and even though I did my homework they found extra rebates that I did not know about. Free food and nice people. It was l Excellent product knowledge and even though I did my homework they found extra rebates that I did not know about. Free food and nice people. It was like going to the spa but without the eucalyptus and lavender. More
We had a great experience at Fields Cadillac in St Augustine! Tory was excellent and very knowledgeable about the vehicle we purchased! Everyone was helpful and kind! Best vehicle buying experience we Augustine! Tory was excellent and very knowledgeable about the vehicle we purchased! Everyone was helpful and kind! Best vehicle buying experience we have ever had! Thank you to everyone at Fields Cadillac in St Augustine! More
I don't appreciate being told one price for a service and then when the car is ready it's a higher Price. Added shop fees for a gear shift replacement is ridiculous. These dealerships are getting out of co then when the car is ready it's a higher Price. Added shop fees for a gear shift replacement is ridiculous. These dealerships are getting out of control. Thank God I took pictures of the prices that were given to me. The manager done a price adjustment but it still wasn't at the price I was given. I didn't feel like going back and forth so I just paid for it. More
I had previously reviewed my great sales experience. My first service experience was equally exceptional. Making the appointment was easy. Upon arrival the service advisor greeted me and did the requ My first service experience was equally exceptional. Making the appointment was easy. Upon arrival the service advisor greeted me and did the required paperwork . All went very smooth. I had decided to wait on the car and throughout the process they kept me apprised of the progress. Bottom line they did a great job! More
Wonderful people, very trustworthy and I strongly recommend them . There the best and I plan on staying there and possibly purchasing another vehicle from fields people you can trust and count on ( T recommend them . There the best and I plan on staying there and possibly purchasing another vehicle from fields people you can trust and count on ( Thanks) More
Xander was friendly,professional and knowledgeable about the Escalade we were purchasing. He was very helpful in negotiating for a equitable price .There was a screw in the tire of the Escalade in the deale the Escalade we were purchasing. He was very helpful in negotiating for a equitable price .There was a screw in the tire of the Escalade in the dealership parking lot. Xander explained that they would fix it properly, from the inside. We requested that the newly plugged tire be switched out with the spare. Xander's manager said they wouldn't do that. They had to remove the tire to plug it so we couldn't see the problem with switching it out. We expected better customer service from the manager. Luckily the screw was short and did not puncture the tire so the point was moot. All in all, Xander and Bill in the finance were top notch More
Kim was unquestionably the best representative in sales I have ever worked with at a car dealership. She is attentative, very knowledgeable and ready to answer all of my questions. On top of that she has gre have ever worked with at a car dealership. She is attentative, very knowledgeable and ready to answer all of my questions. On top of that she has great sense of humor. Absolutely the go-to person when you are ready to get your next vehicle at Fields Cadillac in St Augustine. They are blessed to have her on their team. More