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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
651 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 651 reviews

February 14, 2024

I was met promptly and pleasantly. Joe kept me informed on their progress and all went very well. More

by 1967crusader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammirati
Feb 15, 2024 -

Fields Cadillac St. Augustine responded

Thank you for the review! We appreciate the kind feedback about Joe and hope to see you again at Fields Cadillac St. Augustine!

February 13, 2024

Great Customer Service! Michelle set an appointment for an Oil Change and Tire Rotation, gave me pricing, and then looked up and applied my Cadillac Rewards. Upon arriving, More

by sgroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Michelle
Feb 13, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know that Michelle and Jake made your service visit a smooth one at Fields Cadillac St. Augustine! It's great to see you were in and out quickly, we appreciate the feedback. Safe travels until next time!

February 11, 2024

We felt very comfortable at this dealership. there was no pressure put on us while there .very pleasant atmosphere More

by Davidhess25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton
Feb 12, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know you felt comfortable and pressure-free during your visit at Fields Cadillac St. Augustine, David! We strive for a pleasant atmosphere, so it's great to see that reflected in your experience. Thanks for the positive review!

February 08, 2024

Was sent to Fields Cadillac from a local Ford Dealer for warranty service on a Chevrolet 1500 pickup truck that I purchased used from them that they weren’t comfortable performing an inspection on possible More

by Scott R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service Department
Feb 09, 2024 -

Fields Cadillac St. Augustine responded

Scott, we're glad to know that Joe and our service team at Fields Cadillac St. Augustine were able to assist you with your Chevrolet 1500 pickup truck inspection. We pride ourselves on providing top-notch hospitality and amenities for all of our customers! We are looking forward to seeing you again for any future services.

February 04, 2024

Excellent service and attention to detail. Friendly customer support with genuine care. Highly recommend for all your vehicle needs. More

by earlglisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Service Advisor
Feb 05, 2024 -

Fields Cadillac St. Augustine responded

Earl, we're delighted to know you had such a positive experience at Fields Cadillac St. Augustine! Thanks for recommending us and highlighting our attention to detail. We look forward to serving your vehicle needs in the future!

February 03, 2024

Joe is super. All service is good. Nicest place to go!very efficient and attentive to everything! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 05, 2024 -

Fields Cadillac St. Augustine responded

Thanks for commending Joe's expert service! The Fields Cadillac St. Augustine Team looks forward to seeing you next time!

January 27, 2024

very helpful and understanding my problems. Gave good advice for having road problems. helped with my rewards. More

by ervm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rucker
Jan 29, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know that our team at Fields Cadillac St. Augustine was able to assist you effectively and provide valuable advice for road problems. Thank you for your feedback!

January 26, 2024

Excellent service. PJ Sital was a wonderful salesman, The dealership was comfortable and courteous. An overall great experience. More

by Wpester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Sital
Jan 27, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know you had a great experience with PJ and the rest of our team at Fields Cadillac St. Augustine! Thanks for sharing your feedback, we appreciate it!

January 26, 2024

Tire pressure readings were 4 to 5 pounds over 35 lbs. limit when we arrived home. More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Schulz
Jan 29, 2024 -

Fields Cadillac St. Augustine responded

Jorge, we are sorry to hear that your tire pressure readings were over by 4 to 5 pounds. We would like to assist you with making this right and fixing this right away. Would you please reach out to me at your convenience? Thank you, Kevin Hand - Service Director - 9048233000

January 23, 2024

I’ve purchased 2 cars from Fields Cadillac and always get exceptional service at this location in St Augustine. Michele & Joe are the BEST! Thank you! You know I’ll be back 😉 More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 23, 2024 -

Fields Cadillac St. Augustine responded

Amy, we're so glad to know you've had exceptional experiences with Michele and Joe at Fields Cadillac St. Augustine! We look forward to seeing you again when it's time for your next visit. Safe travels until then!

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