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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
651 Reviews
Call Dealership (904) 823-3000
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375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 651 reviews

September 15, 2023

I never have a long wait while getting my Escalade serviced.. Service writers are always prompt and courteous. I enjoy.the coffee and cafe. Waiting room is always clean. It is also nice to have my car More

by Lukey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 18, 2023 -

Fields Cadillac St. Augustine responded

Lukey, we're glad to know you've had consistently great experiences with our service department at Fields Cadillac St. Augustine! Thanks for highlighting the promptness and courtesy of our team. We look forward to your next visit!

September 14, 2023

Prompt, courteous and professional service. I was kept completely informed of all required services. I was provided a free loner vehicle while my car was serviced. They provided all OEM part More

by Mardonna81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ammiriti
Report | Print
Sep 14, 2023 -

Fields Cadillac St. Augustine responded

Mardonna, we're delighted to know you had a positive experience with our team at Fields Cadillac St. Augustine! We always aim for top-notch service and communication. Thanks for sharing your feedback!

September 12, 2023

I have been dealing with Joe at Fields Cadillac for many years. Joe is great and I would recommend him to anyone. More

by Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with no one above
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Sep 12, 2023 -

Tucker responded

Would recommend Fields Cadillac and Joe in the service department.

Sep 13, 2023 -

Fields Cadillac St. Augustine responded

Tucker, it's great to know that you've had such positive experiences with Joe at Fields Cadillac St. Augustine over the years! Thanks for your recommendation and continued support.

September 08, 2023

Joe is great. I can always trust him to give me honest advice about what our car’s service needs are. It is always comforting to be able to trust a dealership with More

by Dr. Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 10, 2023 -

Fields Cadillac St. Augustine responded

We're delighted to know that you trust Joe and our team at Fields Cadillac St. Augustine with your car's service needs! We appreciate the kind words and look forward to seeing you next time. Safe travels until then!

September 07, 2023

Bob the sales person was awesome. I got a great deal and very happy with my purchase. More

by Jason Emerick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Report | Print
Sep 07, 2023 -

Fields Cadillac St. Augustine responded

Happy customers make us happy, Jason, and we're elated that Bob could make your purchase a total success! From all of us at Fields Cadillac St. Augustine, enjoy your new ride!

August 31, 2023

I aways have such peace of mind knowing my XTS is being checked out and serviced by Mark in service. More

by smi7john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz, Jim Signorile
Report | Print
Sep 01, 2023 -

Fields Cadillac St. Augustine responded

John, we're glad to know that Mark and our team at Fields Cadillac St. Augustine provide you with peace of mind during your visits. Thanks for the positive feedback!

August 30, 2023

From making the appointment to the actual service being done the Service team was awesome. My experience is always great. I love working with the team. More

by jlthompson1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Report | Print
Aug 31, 2023 -

Fields Cadillac St. Augustine responded

We're delighted to know that you had an awesome experience with our service team at Fields Cadillac St. Augustine! We appreciate your feedback and look forward to working with you again in the future.

August 28, 2023

Always pleasant and friendly. Timely appointments scheduled and met. Great sales team as well as service. More

by rci1bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Aug 29, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know you've had consistently positive experiences with both our sales and service teams at Fields Cadillac St. Augustine! Thanks for the review, we appreciate your support.

August 24, 2023

3rd car from this dealership and current model, XT5 my favorite. Joe in Service was excellent. More

by billthomasson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, service
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Aug 24, 2023 -

Fields Cadillac St. Augustine responded

We appreciate your trust in our business! Joe and all of us at Fields Cadillac St. Augustine will always look forward to assisting you, and sincerely hope you enjoy the new Cadillac XT5!

August 23, 2023

Jake was knowledgeable and very efficient at his job. This service department is a well oiled machine More

by agassner20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake. 10/10
Report | Print
Aug 23, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know you had a great experience with Jake and our service department at Fields Cadillac St. Augustine! We strive for efficiency in all we do. Thanks for the feedback!

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