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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
633 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 633 reviews

April 29, 2025

I like coming to St Augustine from Jacksonville, because of the interest they take from the time you pull up until you leave. The lunch is good, and the food is delicious. More

by vannettehenderson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 30, 2025 -

Fields Cadillac St. Augustine responded

Vannette, we're delighted to hear that you enjoy your visits and the hospitality at Fields Cadillac St. Augustine! Thank you for making the trip from Jacksonville; we look forward to welcoming you back soon!

April 26, 2025

We waited 2 hours for service replace part on the dash? ? Told us come back because the part was damaged that was ordered?? Drove one hour get there & wait 2 hours & anothe hour back home. 4 hours waisted More

by Lindilou7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
Apr 28, 2025 -

Fields Cadillac St. Augustine responded

I'm sorry to hear about the inconvenience you experienced with your service visit, Lindi. We strive for efficient and timely service, so it's disappointing to learn we fell short in this instance. We do offer pick-up and delivery of your vehicle if that makes it more convenient for you. Please reach out if you'd like us to address any further concerns or questions regarding your experience.. Thank you, Kevin Hand - Service Director - 904-823-3000

April 26, 2025

Service staff is always upfront and helpful. The communication is great and they stay in contact constantly with the progress of your vehicle. Jake was awesome and we really enjoyed working with More

by elauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 28, 2025 -

Fields Cadillac St. Augustine responded

Elauer, we're delighted to hear that Jake and our service staff at Fields Cadillac St. Augustine provided you with excellent communication and support! Thanks for the kind words!

April 20, 2025

I always have a great experience at Fields Cadillac St Augustine! This visit is met their "new" service advisor, Patrick. He was a delight to work with. Very knowledgeable and helpful. I'll be back! 😁 More

by Redsonya1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PATRICK
Apr 21, 2025 -

Fields Cadillac St. Augustine responded

We're delighted to hear that Patrick made your visit a pleasant one at Fields Cadillac St. Augustine! Our team is committed to providing knowledgeable and helpful service, and we look forward to welcoming you back soon!

April 19, 2025

It’s always a great experience when I take my car for service at fields Cadillac everyone very friendly always answers all my questions. Jake is the best. More

by ja_farrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Apr 21, 2025 -

Fields Cadillac St. Augustine responded

Ja, we're delighted to hear that Jake and the team at Fields Cadillac St. Augustine provided you with a great service experience! Thanks for sharing your feedback with us!

April 19, 2025

Good service. Joe the service rep. Is very knowable and easy to work with. Always take my car to Fields, best in the area More

by Alicejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 21, 2025 -

Fields Cadillac St. Augustine responded

Alicejean, we're delighted to hear that Joe and the Fields Cadillac St. Augustine team have consistently provided you with excellent service! Thank you for trusting us with your vehicle needs.

April 18, 2025

I couldn’t be happier. Jake did an excellent job. He explained everything well The work was done quick and right More

by agreen7433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 18, 2025 -

Fields Cadillac St. Augustine responded

We're delighted to hear that Jake provided excellent service and made your experience at Fields Cadillac St. Augustine a positive one! Thank you for sharing, and we're here if you need anything else in the future!

April 17, 2025

Having my car serviced was a great experience. It went quickly and the car is running smoothly now More

by seisold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Amariti
Apr 17, 2025 -

Fields Cadillac St. Augustine responded

Seisold, it was our pleasure to assist you. Thank you from all of us here at Fields Cadillac St. Augustine!

April 17, 2025

We had great experience buying a vehicle at Fields Cadillac, St. Augustine FL. Our salesperson was PJ and he was by far one of the best salesperson we have ever met. He was professional, extremely kno More

by deshfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ, Bill
Apr 18, 2025 -

Fields Cadillac St. Augustine responded

Thank you for sharing your wonderful experience with us at Fields Cadillac St. Augustine! We're delighted to hear that PJ and Bill made the process smooth and enjoyable, even from out of state. We appreciate your recommendation and hope you're enjoying your new ride!

April 14, 2025

very pleased with courteous on time service, Jake made sure I was comfortable as this was my first visit to Fields Cadillac. I will be back for any future needs, More

by fredmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 14, 2025 -

Fields Cadillac St. Augustine responded

We're delighted to hear that Jake made your first visit a comfortable one at Fields Cadillac St. Augustine! We look forward to assisting you with any future needs. Safe travels until then!