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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
481 Reviews
Call Dealership (904) 823-3000
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375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 481 reviews

March 06, 2024

Service personnel were professional and knowledgeable but seemed unconcerned with the issues on the vehicle. More

by mcgannjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee Jake.
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Mar 07, 2024 -

Fields Cadillac St. Augustine responded

We appreciate you sharing your feedback with us. While it's great our team at Fields Cadillac xx. Augustine provided professional, knowledgeable service, we're sorry if the issues with your vehicle were not addressed to your satisfaction. Please be sure to reach out directly if you'd like to discuss these concerns in more detail - we would be more than happy to address them. Thank you!

Helpful
March 03, 2024

In and out, great people would go back, sales and finance did a great job More

by omwdad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted in sales, Darla in finance , Jim Signorile
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Mar 04, 2024 -

Fields Cadillac St. Augustine responded

We are glad to hear that our Sales and Finance teams did an excellent job. Thank you for sharing this feedback with us here at Fields Cadillac xx. Augustine.

Helpful
March 02, 2024

Fields Cadillac takes great care of my car and me in a courtesy, professional way. I have no complaints! Jake , my service advisor, took care of only what I asked for and supplied me with a short list of More

by apass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Mar 04, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know that you had a great experience with Jake and the rest of our team at Fields Cadillac xx. Augustine! We strive for excellent service, so it's wonderful to see we hit the mark during your visit. Enjoy your day, and drive safely!

Helpful
March 01, 2024

Very Quick service and a nice lunch. Always enjoy having them work on my vehicles More

by glfrglr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Mar 01, 2024 -

Fields Cadillac St. Augustine responded

We're glad you've enjoyed working with us! We appreciate your business and look forward to seeing you for another efficient service at Fields Cadillac xx. Augustine. Safe travels!

Helpful
February 29, 2024

Fields Cadillac repeatedly went out of their way to make sure I was comfortable within their dealership and on the road with my loaner while my car was being repaired. They kept me informed about my repair More

by Nickersonm82483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Feb 29, 2024 -

Fields Cadillac St. Augustine responded

We're so glad to know you had a positive experience with us at Fields Cadillac xx. Augustine! It's our priority to keep customers informed and comfortable during the repair process. Thanks for recommending us, we appreciate it greatly!

Helpful
February 29, 2024

Always a pleasure visiting Fields. We are from out of town and they are extremely accommodating! More

by Jfhugo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Feb 29, 2024 -

Fields Cadillac St. Augustine responded

Thanks for stopping in at Fields Cadillac xx. Augustine! We are happy to hear you always enjoy your visits.

Helpful
February 29, 2024

Gracious, charming, knowledgeable, exceptionally helpful, staff, your sales associate Ted is marvelous! Efficient, timely very kind very professional demeanor has been an absolute jewel wonderful asset for y More

by ea_morales01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted sales associate you need more than five stars for him
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Mar 01, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know that Ted and our team at Fields Cadillac xx. Augustine provided you with a top-notch experience! Your kind words are greatly appreciated, and we look forward to serving you again in the future. Safe travels!

Helpful
February 27, 2024

Prompt service and I always have a freshly washed car returned to me. Honest dealership that explores all options with you. More

by Tarheelgirl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Feb 27, 2024 -

Fields Cadillac St. Augustine responded

We appreciate your kind words about our service at Fields Cadillac xx. Augustine! We're glad to know that you value the honesty and thoroughness we strive for in all interactions. Thanks for sharing this positive review with us!

Helpful
February 16, 2024

Our experience today was the best! Jake in Service took great care of us as did Joe and. Bryce. The luncheon service by Estazia was excellent! All in all....we love Fields Cadillac More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Joe, Bryce
Report | Print
Feb 18, 2024 -

Fields Cadillac St. Augustine responded

Cliff, we're delighted to know that Jake, Joe, and Bryce provided excellent service during your visit here at Fields Cadillac xx. Augustine! Thanks for the shout-out to Estazia as well, we'll be sure to pass along your kind words to everyone. Take care!

Helpful
February 15, 2024

Joe in the service department was exceptional keeping us informed of the repair status of our car recently. It took 10 days to complete the repair as it had to be towed to their sister dealership in Daytona More

by MS-ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Report | Print
Feb 16, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know that Joe and our team at Fields Cadillac xx. Augustine were able to keep you updated throughout your repair process! Thanks for the positive feedback, we appreciate it greatly!

Helpful
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