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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
724 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 724 reviews

December 01, 2023

I was assisted by Jim Seery and Darla Stinchcomb. Both were extremely professional and courteous! More

by Brian L
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Seery, Darla Stinchcomb
Dec 01, 2023 -

Fields Cadillac St. Augustine responded

We appreciate your business and your review! Thanks from the Fields Cadillac St. Augustine Team, Brian! We'll be sure to let Jim and Darla know you appreciated their professionalism and care.

November 30, 2023

I buy multiple vehicles a year and have dealt with several dealerships. I can honestly say that my experience with Fields Cadillac has and continues to be exceptional. My salesperson, Jim Seery was a More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 30, 2023 -

Fields Cadillac St. Augustine responded

Anthony, it's great to know that you've had consistently exceptional experiences with Fields Cadillac St. Augustine! We're glad Jim and Jake have been able to assist you efficiently and make your visits enjoyable. Thanks for the 5-star review!

November 28, 2023

All staff and our service guy Joe were efficient, polite and very professional! I would definitely recommend this facility! More

by cdc821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 28, 2023 -

Fields Cadillac St. Augustine responded

We're delighted to know that our team, especially Joe, provided efficient and professional service at Fields Cadillac St. Augustine! Thank you for recommending us - we appreciate it!

November 28, 2023

First service. So far, very happy with my XT 4 and the dealership! Joe, my service manager, offered any assistance needed. Had a very pleasant conversation with Mel More

by Zackalexmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Melvin
Nov 28, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know you had a great experience with Joe and Melvin at Fields Cadillac St. Augustine! We appreciate your kind words about our team, and we hope you continue enjoying your Cadillac XT4. Thanks for the review, Zack!

November 25, 2023

The atmosphere was very pleasant The staff was very friendly and pleasant. I was waited on very quickly. More

by Prisciljon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 27, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know you found our atmosphere and staff at Fields Cadillac St. Augustine pleasant! Thanks for sharing your experience, we aim to provide quick and friendly service every time.

November 23, 2023

Great serves and excellent work. Then breakfast was also excellent. Will continues to bring my car in. More

by wckurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Nov 25, 2023 -

Fields Cadillac St. Augustine responded

We're delighted to know you enjoyed our service and breakfast at Fields Cadillac St. Augustine! We look forward to seeing you for your car's future needs. Safe travels until then!

Nov 26, 2023 -

wckurtz responded

Thanks for the early response

November 21, 2023

Most of the representatives that I spoke with were not very knowledgeable about the issues / concerns that I had none of my needs were handled customer friendly Michelle did set up an appointment that I More

by Ms Rodgers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service , Mr Melvin dealer
Nov 21, 2023 -

Fields Cadillac St. Augustine responded

I'm sorry to learn that your experience with us didn't meet expectations. We aim for a high standard of customer service and it seems we fell short this time around. I'd like to step in and address your comments directly. Please reach out when you are available. Thank you, Kevin Hand - Service Director - 9048233000

November 21, 2023

The service department is very good. Sales staff is always ready to assist with tech issues on your dashboard. More

by j.hannah611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey & Matt, Bob Janz, Jim Signorile
Nov 22, 2023 -

Fields Cadillac St. Augustine responded

We're glad to know our service and sales teams at Fields Cadillac St. Augustine were able to assist you effectively! Thanks for the positive feedback. We hope to see you again down the road for any of your future needs!

November 20, 2023

We had a tire pressure monitoring system service call today and Joe took great care of us! In and out in a jiffy! Field's Cadillac service is the BEST! More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 20, 2023 -

Fields Cadillac St. Augustine responded

Cliff, we're glad to know Joe and our team at Fields Cadillac St. Augustine were able to assist you swiftly with your tire pressure monitoring system! Thanks for the positive feedback!

November 19, 2023

Matthew the salesman and Darla in finance went above and beyond for me. I drove from DeBary to purchase a cpo ct6 and he was very attentive and the whole experience was wonderful. He spent his time with me More

by Courtney T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew and Darla
Nov 20, 2023 -

Fields Cadillac St. Augustine responded

Courtney, it's fantastic to know that Matthew and Darla went the extra mile for you at Fields Cadillac St. Augustine! We're glad your journey from DeBary was worth it. Enjoy every ride in your CPO CT6!

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