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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
651 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 651 reviews

July 07, 2023

Joe (Service) Michele (Scheduler) and Lina (kitchen) were all simply the best! Thank you for making our Cadillac service experience exceptional! Well done! More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Michele, Lina
Jul 07, 2023 -

Fields Cadillac St. Augustine responded

We're thrilled to hear about your positive experience working with Joe, Michele, Lina, and our Fields Cadillac St. Augustine team! Thank you so much for the support, Cliff.

July 06, 2023

Everything you want out of a service department Fields Cadillac exceeds. The staff is professional & friendly, and they do excellent work on my Cadillac! The icing on the Fields experience is that I ate a More

by jessicahelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Seery
Jul 07, 2023 -

Fields Cadillac St. Augustine responded

Thanks for sharing your exceptional experience with us, Jessica! We're so glad that our team impressed you with our commitment to complete customer satisfaction and car care. It would be our pleasure to serve you breakfast on your next visit to Fields Cadillac St. Augustine. Until then, drive safely!

July 06, 2023

Good service, good price for what was done, oil change, instructions, free lunch, washed and vacuumed car More

by wjr9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 07, 2023 -

Fields Cadillac St. Augustine responded

We are so grateful for your review! Thanks for choosing the team at Fields Cadillac St. Augustine to keep your car running smoothly. It's always our pleasure to include lunch and a car wash and we look forward to seeing you down the road!

July 04, 2023

Everybody at the dealership was very friendly and helpful. The amenities and services available are outstanding. Overall it was a very pleasurable experience. The only complaint is the amount of t More

by ccjones49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Seery, Darla Stichcomb
Jul 05, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the positive review! We're glad to hear that our team at Fields Cadillac St. Augustine provided friendly and helpful service and that you enjoyed our amenities. We appreciate your feedback regarding the wait time during the vehicle purchase process and will be sure to keep it in mind in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Bryan Andrews - Sales Manager - (904) 823-3000

July 03, 2023

Only place we will purchase cars in Florida. Fabulous staff, great service, support, information and dependable. More

by Dmarshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Signorile
Jul 05, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the wonderful review! We're so glad to hear that our team at Fields Cadillac St. Augustine provided you with fabulous service and support. We appreciate your loyalty and look forward to serving you again in the future!

June 30, 2023

We've been a long time customer and had great results with Woody in Sales. This time Woody outdid himself and found a wonderful XT4 with acceptable lease terms. Woody even had the car delivered to us o More

by anneandphil
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Woodruff (Woody)
Jun 30, 2023 -

Fields Cadillac St. Augustine responded

Anne and Phil, thank you so much for your continued support and kind words! We're delighted to hear that Woody provided exceptional service and went above and beyond to make the car-buying process stress-free. Enjoy your new XT4, and please don't hesitate to reach out if you need anything in the future. Have a fantastic day!

June 29, 2023

Outstanding sales associate. Bob gave us zero pressure on the purchasing our new Cadillac. He explained EVERYTHING to us throughout the viewing of the Cadillac and during the p More

by bunny
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lena In house grill. 5 star, Bob Janz
Jun 29, 2023 -

Fields Cadillac St. Augustine responded

Bunny, thank you so much for your kind words! We're delighted to hear that Bob provided outstanding service and made your car buying experience enjoyable. We appreciate your business and hope you enjoy every moment with your new Cadillac. If you ever need anything in the future, don't hesitate to reach out. Have a fantastic day! -The Fields Cadillac St. Augustine Team

June 27, 2023

Absolutely everyone was extremely helpful , courteous, friendly, and kind. Rowdy Russell terriers tail was happy all day. Thank you all! More

by DavyJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle, Joe, Lena, PJ and many others I can’t recall all there names.
Jun 27, 2023 -

Fields Cadillac St. Augustine responded

Thank you for this stellar review of Fields Cadillac St. Augustine! We are grateful for your feedback and hope to assist you again down the road!

June 21, 2023

Very efficient customer care always provided by the Fields St. Augustine customer service team. Thank you! More

by pdunn322
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 22, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Fields Cadillac St. Augustine team. Drive safely, and we hope to see you back!

June 20, 2023

Love Fields Cadillac St Augustine, Fl. It’s a pleasure to have someone answer the phone promptly with professionalism. They quickly understand what to need and transfer you to the right d More

by HifromFlorida
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake and the loaner car driver
Jun 21, 2023 -

Fields Cadillac St. Augustine responded

We're so glad to hear that you had such a positive experience with our team at Fields Cadillac St. Augustine! Thank you for highlighting our team's commitment to customer service and clear communication. Jake will appreciate the kind words, and we are all grateful for the recommendation. See you next time!

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