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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
651 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 651 reviews

April 13, 2023

It was a pleasant experience. The service and team members went beyond to provide excellent service. It was a wonderful experience. It's probably one of my best buying a car. More

by Linda Smith
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Houssami
Apr 18, 2023 -

Fields Cadillac St. Augustine responded

Linda, we appreciate your feedback and are thrilled to hear that you had an excellent experience with our team at Fields Cadillac St. Augustine. Thank you for choosing us!

April 09, 2023

Best customer service I've EVER expirenced. . I've been driving Escalades for 19 years, on my 6th one.. BY FAR Fields is the BEST More

by Acs6610
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 19, 2023 -

Fields Cadillac St. Augustine responded

Thank you for taking the time to leave us a review! It was a pleasure to assist you here at Fields Cadillac St. Augustine, and we will certainly let our team know of your kind words and praises. We look forward to your next visit!

April 09, 2023

We had a remarkable experience with Melvin, our sales representative. Very friendly, patient and attentive. Melvin stands out, unlike most sales people. While our documents were being processed Melvin to More

by MS-ROGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 18, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the great feedback! We are proud to have earned your support and happy to hear that you had such an excellent experience working with Melvin, Jorge, and our chef Lina. We appreciate your patience during the process and we look forward to assisting you again in the future. Drive safely, and we are wishing you many happy miles in your new vehicle! - The Fields Cadillac St. Augustine Team

April 08, 2023

I was out of town on vacation and Joe and the team got me in very quickly with a check engine light. While waiting I had the pleasure to speak with Leena, the chef, who was amazing. I live in Atlanta but wil More

by Cfergus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Leena
Apr 18, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Joe and the Fields Cadillac St. Augustine team. Drive safely, and we hope to see you back again down the road!

April 07, 2023

Excellent customer service from Joe and the team. I appreciate the car wash after service and the free lunch counter. I will return. More

by Bhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Apr 18, 2023 -

Fields Cadillac St. Augustine responded

Thank you for the review! We are thrilled to hear that Joe delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields Cadillac St. Augustine!

April 05, 2023

Dealership picked up my car at home. Back home within couple of hours. Great service More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 05, 2023 -

Fields Cadillac St. Augustine responded

We are so happy to hear you had a convenient and hassle-free experience with Fields Cadillac St. Augustine, Elle!

April 05, 2023

The entire experience from setting the appointment to arriving at the dealership, checking in and having all the issues explained was great. The complementary breakfast always a real pleasure. More

by Mflores912
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 06, 2023 -

Fields Cadillac St. Augustine responded

We are thrilled to hear that our team provided this level of service to you. Thank you for choosing Fields Cadillac St. Augustine!

April 05, 2023

Jake was absolutely great service advisor, he try not push anything on me , the other dealer I go for my Honda Van , they try to sell everything to me . It was a pleasure just to go Fields and not be bom More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 06, 2023 -

Fields Cadillac St. Augustine responded

Jake and the entire Fields Cadillac St. Augustine team are thrilled to see your glowing review, Andy! Thank you so much for your support and we will see you next time!

April 04, 2023

Joe is very trustworthy his knowledge of his job is excellent. Honest and sincere. Concerning More

by Karlw
Recommend Dealer
Yes
Employees Worked With
Joe, Jim Signorile
Apr 04, 2023 -

Fields Cadillac St. Augustine responded

We will pass along your kind words to Joe! Thanks for working with us here at Fields Cadillac St. Augustine, Karl.

April 03, 2023

Fields Cadillac is a great dealership. When I need to service my car there is always access. The scheduling, drop off, and pickup is always easy, professional, and friendly. I am absolutel More

by ecksnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 04, 2023 -

Fields Cadillac St. Augustine responded

Thank you so much for sharing this thoughtful feedback! We're delighted you've enjoyed working with our team at Fields Cadillac St. Augustine. Until next time!

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