Fields Cadillac St. Augustine

Excellent service! Our appointment took 2 hours and we didn’t even mind. The waiting room is very comfortable and my husband enjoyed a free lunch at the dealership! E Our appointment took 2 hours and we didn’t even mind. The waiting room is very comfortable and my husband enjoyed a free lunch at the dealership! Everyone was so friendly and accommodating. We have never experienced anything like this before! Field’s Cadillac is doing a great job! More

I was very disappointed today in the customer service I received; The service coordinator was on the phone for the first three minutes as I sat at the desk finally acknowledged me his conversation station received; The service coordinator was on the phone for the first three minutes as I sat at the desk finally acknowledged me his conversation station proceeded for another two or three minutes. I felt the staff was tired and lackluster no smiles are enthusiasm that’s for sure. After my oil change filter tire rotation and alignment was complete and I paid my bill the coordinator did not asked me if I wanted to use any of my GM points towards the bill nor insured me that the 300+ dollars I spent would earn me any points. I was most frustrated when I got in my car and the Sirius XM radio station was on a different channel and they left the dashboard in service mode. As I scrolled to return it back to my settings I noticed that the tire pressures were all different I would’ve thought since they did a tire rotation they would’ve made sure that all my tires were the same pressure. Needless to say I’m not sure I returned this one I may just go back to Daytona if that’s the kind of service I’m going to get by going to Saint Augustine which is out of my way More

All went very well from making appt; completing service; relaxing in waiting room; to driving home. All at Fields took good care of us. Service rep, Jake, is a very nice polite young man. relaxing in waiting room; to driving home. All at Fields took good care of us. Service rep, Jake, is a very nice polite young man. More

Excellent experience and Joe was a pleasure to work with thank you for the kind treatment thank you for the kind treatment More

This was our second purchase from Fields Cadillac in St. Augustine. It's such a great dealership to work with. Everyone there is so courteous, kind, and professional. It's always a great experience from Augustine. It's such a great dealership to work with. Everyone there is so courteous, kind, and professional. It's always a great experience from the beginning to the end of the transaction. On this purchase we worked with Ted in Sales. He did a great job answering our questions and making sure we were happy with our vehicle. Darla in Finance is amazing! We just love her! What a great asset she is to their team. I could go on and on! It's a great place to do business and we won't hesitate to shop there again the next time we're in the market for a new car. It is definitely a top notch dealership who has employees who truly deliver excellent Customer Service. I highly recommend going there if you're in the market for a new or used vehicle. You won't be disappointed! More

Outstanding as usual. Woody treated us like family and so did the rest of the sales personnel. Makes purchasing a vehicle a pleasure not a job. Thank you again Woody. Woody treated us like family and so did the rest of the sales personnel. Makes purchasing a vehicle a pleasure not a job. Thank you again Woody. More

First visit with FIelds dealership. Each person we encountered was extremely pleasant and helpful. We will return Each person we encountered was extremely pleasant and helpful. We will return More

I’ve never been to a dealership where everyone was very nice genuinely nice and not pushy nice genuinely nice and not pushy More

Fields Cadillac St Augustine is the best. Sales and service are both top notch. This trip was for service and Jake took care of everything. This dealership outperforms its competition due to Sales and service are both top notch. This trip was for service and Jake took care of everything. This dealership outperforms its competition due to its excellent customer service. More

Great service. I never have to wait to get in. Everyone is professional and friendly. Good breakfast too. I will buy from this dealership again> Thank you!! I never have to wait to get in. Everyone is professional and friendly. Good breakfast too. I will buy from this dealership again> Thank you!! More