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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
623 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 623 reviews

June 16, 2022

You are simply the best! Yes Yes Yes another great service experience in and out and keeping it simple with a smile. Love this place I have owned Cadillacs for the last thirt More

by t.porcellini1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Jim Signorile
Jun 16, 2022 -

Fields Cadillac St. Augustine responded

We are so happy to have you as a returning customer! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your feedback. We look forward to your next visit!

June 12, 2022

Always a great experience at Fields. Great staff. We definitely would give it a five star rating! More

by Jpwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Jun 13, 2022 -

Fields Cadillac St. Augustine responded

Thank you for your five-star rating of us here at Fields Cadillac xx. Augustine! We thank you for your continued loyalty, and we appreciate your kind words. Have a great day!

June 10, 2022

Just had work done on my car. Joe, in service did an excellent job helping me with my car problem.Great dealership! More

by Garyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Seary, Joe in service., Jim Signorile
Jun 10, 2022 -

Fields Cadillac St. Augustine responded

Hi Gary, we really appreciate you taking the time to leave us such a kind little 5-star review! We're so happy Joe was such a big help. We hope you come back for any of your vehicle needs. Have a lovely day from all of us at Fields Cadillac xx. Augustine.

June 10, 2022

Dealer response is totally excellent. Personnel are responsive to customers needs and requirements. A 1 company. More

by jblarimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 10, 2022 -

Fields Cadillac St. Augustine responded

Thank you for this review! We are glad to hear that our team has been responsive and wonderful to work with. We appreciate your business and kind words. --Fields Cadillac xx. Augustine Team

June 08, 2022

Called Claude Nolan in Jacksonville for a replacement key for my Cadillac. I was informed by a exceptionally rude service advisor they could not do it. Called Fields and spoke with Michelle and Joe. Had my c More

by mauriceiroos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Joe
Jun 08, 2022 -

Fields Cadillac St. Augustine responded

Thank you so much for leaving Fields Cadillac xx. Augustine a five-star review! We are so glad that Joe and Michelle took excellent care of your Cadillac and ensured your concerns were addressed with kindness and respect. It was a pleasure to assist you!

June 05, 2022

Excellent Service, very courteous and very helpful/friendly people. Brian was very helpful in selecting/purchasing and showing me all the vehicle systems. More

by Jtbfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Jun 06, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Brian. Drive safely, and we hope to see you again at Fields Cadillac xx. Augustine!

June 03, 2022

Very professional with a great staff. We really enjoyed working with Fields Cadillac. They treat their customers awesome in a relaxed atmosphere. More

by DCory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woodruff and Darla
Jun 06, 2022 -

Fields Cadillac St. Augustine responded

Thank you so much for the kind words. We will be sure to let our team here at Fields Cadillac xx. Augustine know they did a great job. Have a lovely day!

June 01, 2022

Always get good service. Have been a customer for more than 10 years. 2009 CTS still running strong and looking great. More

by CJD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 02, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with us over the years. Drive safely, and we are looking forward to seeing you back at Fields Cadillac xx. Augustine!

May 31, 2022

ALWAYS GREAT CUSTOMER SERVICE, NEVER A BAD VISIT, JOSEPH KNOWS HOW TO TREAT A CUSTOMER. More

by Williea57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
May 31, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review, Willie! We are thrilled to hear that you had such a successful experience working with Joseph. Drive safely, and we hope to see you back at Fields Cadillac xx. Augustine!

May 31, 2022

They are very professional and treat customers well. My only complaint is their pricing is higher for their services But somethings have to be done at the dealership when that’s the case I do highly r More

by Judy.james2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Jun 01, 2022 -

Fields Cadillac St. Augustine responded

Judy, thank you for the great review! We are glad to hear that you enjoyed your experience working with us. With regard to the rest of your review, we strive to keep our prices competitive, and it is disappointing that this was not better reflected in your time working with us. I would be happy to speak with you to see what more I can do to address this feedback. If you are willing to discuss this, please feel free to give me a call. Best, Kevin Hand - Service Manager - (904) 823-3000

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