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Fields Cadillac St. Augustine

St. Augustine, FL

Overview
Reviews
Vehicles
4.8
623 Reviews
Call Dealership (904) 823-3000
View Awards

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 623 reviews

May 11, 2022

Top notch customer service! First class dealership! Will always take my vehicle there for service. More

by cephillips2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
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May 11, 2022 -

Fields Cadillac St. Augustine responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Everything was VERY FRIENDLY & PROFESSIONAL. JIM explained every feature about the car and set up the computer for us. Also never before have I had a DELICIOUS CUBAN SANDWICH WHILE PURCHASING More

by HarleyRich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Andrews , Jim Seery(sales), Finance mgr( forgot name)
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May 11, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review, Harley! We are thrilled to hear that you had such a successful purchase experience working with the Fields Cadillac xx. Augustine team. Drive safely in your new vehicle, and we hope to see you back again down the road!

May 11, 2022

Tires were under inflated when I picked up the car. A person in the drive way inflated my tires and. replaced the. Valve covers that were missing. More

by jimpamshipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
May 12, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that our team was able to assist with your vehicle and help fix things. We appreciate you taking the time to share and hope to see you back again at Fields Cadillac xx. Augustine!

May 10, 2022

Had my Cadillac serviced today and extremely impressed with the service I received. Everyone provided the best customer service anyone could ask for. More

by Tp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
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May 11, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

May 09, 2022

Good service. Joe in service is the best. He’s very knowledgeable and friendly. Will be going back. More

by joewarr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
May 09, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Joe. Drive safely, and we hope to see you back at Fields Cadillac xx. Augustine!

May 06, 2022

The Fields dealership as been great for me in buying my car and service since. More

by lrk1247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ammirati
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May 06, 2022 -

lrk1247 responded

My service appointment was good and my time while waiting included a free lunch. The lunch was very good also.

May 06, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back!

May 04, 2022

Always professional. quality work Appreciate Dave, Joe and the rest of Fields Cadillac team members. More

by Ron.gravish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Dave
Report | Print
May 04, 2022 -

Fields Cadillac St. Augustine responded

Thank you for taking the time to share, Ron! We are so glad to hear that you had such a successful service experience working with Dave, Joe, and the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back next time!

May 03, 2022

This dealership makes you feel like family when you drive up. Service is excellent! The guys are actually waiting for you as you drive up. Our salesman, Matt has been able to find us exactly what we need, mo More

by Jak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from Sales and Joseph for service.
Report | Print
May 03, 2022 -

Fields Cadillac St. Augustine responded

Thank you so much for taking the time to let us know how happy you are with your recent experience! Feedback from you is one way we know we are achieving our goals. Let us know when the Matt and the Fields Cadillac xx. Augustine team can assist you again!

May 01, 2022

Finance Manager was rude,raised his voice. Business Office pulled credit. I already had financing. More

by Mgonzales3019@aol.com
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Finance Manager, Business Office manager
Report | Print
May 02, 2022 -

Fields Cadillac St. Augustine responded

Hi Michelle, I am sorry to see that you're frustrated. We certainly want a more seamless experience for our customers, and I apologize that we've left this negative impression. I will use this as an opportunity for improvement, as it sounds like we can build on our customer service skills. Please get in touch if you have further questions. Best, Ron Milham - Sales Manager - (904) 823-3000

April 21, 2022

2021 Xt5. My service manager Jake did a great job outlining the service required at our first Service Appt at 6,000 miles. Fields Group in general and Cadil More

by DeGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake in Sevice Dept
Report | Print
Apr 21, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jake and the Fields Cadillac xx. Augustine team. Drive safely in your 2021 Cadillac XT5, and we hope to see you back again down the road!

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