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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
646 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 646 reviews

May 03, 2022

This dealership makes you feel like family when you drive up. Service is excellent! The guys are actually waiting for you as you drive up. Our salesman, Matt has been able to find us exactly what we need, mo More

by Jak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from Sales and Joseph for service.
May 03, 2022 -

Fields Cadillac St. Augustine responded

Thank you so much for taking the time to let us know how happy you are with your recent experience! Feedback from you is one way we know we are achieving our goals. Let us know when the Matt and the Fields Cadillac St. Augustine team can assist you again!

May 01, 2022

Finance Manager was rude,raised his voice. Business Office pulled credit. I already had financing. More

by Mgonzales3019@aol.com
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Finance Manager, Business Office manager
May 02, 2022 -

Fields Cadillac St. Augustine responded

Hi Michelle, I am sorry to see that you're frustrated. We certainly want a more seamless experience for our customers, and I apologize that we've left this negative impression. I will use this as an opportunity for improvement, as it sounds like we can build on our customer service skills. Please get in touch if you have further questions. Best, Ron Milham - Sales Manager - (904) 823-3000

April 21, 2022

2021 Xt5. My service manager Jake did a great job outlining the service required at our first Service Appt at 6,000 miles. Fields Group in general and Cadil More

by DeGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake in Sevice Dept
Apr 21, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jake and the Fields Cadillac St. Augustine team. Drive safely in your 2021 Cadillac XT5, and we hope to see you back again down the road!

April 13, 2022

Good customer service. My car had an oil change. I was in and out in short time. I trust Fields Cadillac with all my vehicle needs. More

by gaydos
Recommend Dealer
Yes
Employees Worked With
Joe in Service, Jim Signorile
Apr 14, 2022 -

Fields Cadillac St. Augustine responded

Having your trust in our service team means the world! Thanks for leaving Fields Cadillac St. Augustine a five-star review, and we'll see you next time. Until then, drive safely!

April 11, 2022

I can’t say enough about the customer’s experience at Field’s Cadillac St. Augustine. This week end I purchased my 2nd Cadillac from them, I was guided through the entire process by Woody and Ted with th More

by Sharonscadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted and Woody
Apr 12, 2022 -

Fields Cadillac St. Augustine responded

Sharon, thank you for the kind and comprehensive review! We're delighted to hear that your second Cadillac purchase was such a fabulous experience, and we'll certainly compliment Woody and Ted on their hard work and excellent assistance! We appreciate your business and kind words, and we hope the newest vehicle is your favorite one yet. Enjoy!

April 09, 2022

My service manager Jake did a great job outlining the service required to keep my car running well. More

by Joebinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 11, 2022 -

Fields Cadillac St. Augustine responded

We are thrilled that you were so well taken care of by Jake and the team! Thank you for choosing Fields Cadillac St. Augustine and for stopping by to leave a review. See you next time!

April 06, 2022

Outstanding. Friendly. Efficient. Easy process and excellent lunch. Jake was thorough and very easy to talk to. More

by Baus45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 07, 2022 -

Fields Cadillac St. Augustine responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with Jake. Drive safely, and we hope to see you back at Fields Cadillac St. Augustine!

April 05, 2022

Fields Cadillac, St Augustine, have a great staff throughout. I have two Cadillac Dealers in proximity and I chose this one. That should sum it up! More

by Blackpearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Apr 05, 2022 -

Fields Cadillac St. Augustine responded

We are so glad you chose Fields Cadillac St. Augustine to trust with your service needs! Nothing better than knowing our customers are happy and are receiving five-star work. Until next time!

March 29, 2022

Everyone is super nice personable and very helpful. Bob is a great salesman and the service center people courteous helpful and fast More

by ja_farrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Mar 30, 2022 -

Fields Cadillac St. Augustine responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Bob and the Fields Cadillac St. Augustine team. Drive safely, and we hope to see you back again down the road!

March 29, 2022

Always takes care of me anytime I call for service. You receive a free meal while waiting which is a plus. Very pleasant employees. More

by Swbcadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Lena
Mar 29, 2022 -

Fields Cadillac St. Augustine responded

We are so happy to see this feedback! Thank you for coming to Fields Cadillac St. Augustine for your auto service needs. Have a great day!

Mar 29, 2022 -

Swbcadi responded

You are welcome

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