Fields Cadillac St. Augustine

I called made an appointment and it was fast and easy. I will definitely be back. I will definitely be back. More

At 63 years of age, Fields Cadillac of St Augustine is by far the highest on my list of quality dealerships. As a customer, I am made to feel valued, from the telephone receptionist to the service manager. I far the highest on my list of quality dealerships. As a customer, I am made to feel valued, from the telephone receptionist to the service manager. I was very pleased with the attention to detail of my vehicle as well as the perfect, made to order breakfast I had while waiting for my car! Thank You Jake Shulz for your excellent service to my Caddy! More

Love every experience I have at this dealership. The customer service is the best. Everyone is so friendly and they are as fast as expected. The customer service is the best. Everyone is so friendly and they are as fast as expected. More

Will damage your vehicle and deny it. Will argue about repairs. Will say they will repair and then say no, call your insurance company. Will argue about repairs. Will say they will repair and then say no, call your insurance company. More

Always great service. ..excellent advisor Mike, and this is always my choice for my Caddie! ..excellent advisor Mike, and this is always my choice for my Caddie! More

The service was excellent. I would have awarded a “5” but there was some confusion with my appointment. It was worked out to my satisfaction. I would have awarded a “5” but there was some confusion with my appointment. It was worked out to my satisfaction. More

I had service done to my 2023 CT5-V on Tuesday 6. 2.2026 including oil change and tire rotation. My service advisor, Michael was excellent and professional. Unfortunately after leaving the dealership 2.2026 including oil change and tire rotation. My service advisor, Michael was excellent and professional. Unfortunately after leaving the dealership and getting on the highway, I checked the "oil life %" and the Technician did not reset it to 100%. Not Michael's fault, just a lapse in service protocol. Kinda makes me wonder what else the Tech missed/forgot? More

Great service department Mike was extremely helpful in keeping us up to date Car nice and clean when picking up Nice that they provide breakfast snd lunch plus snacks while waiting for repairs etc Thanks keeping us up to date Car nice and clean when picking up Nice that they provide breakfast snd lunch plus snacks while waiting for repairs etc Thanks for your assistance Mike More

Had extensive work done requiring leaving my vehicle overnight. I was given a loaner vehicle which was electric. It was my first experience driving an electric vehicle. Mid afternoon I received a cal overnight. I was given a loaner vehicle which was electric. It was my first experience driving an electric vehicle. Mid afternoon I received a call from Jake saying that they were able to get the part and had completed my repairs. I was pleasantly surprised but not shocked because this is the kind of service I’ve had for the life of my car. Well done! More

The entire staff was very accommodating to my needs and were more than helpful while aiding me in my decisions about my purchase. were more than helpful while aiding me in my decisions about my purchase. More