Back

Fields Lexus Glenview

Glenview, IL

4.9
1,800 Reviews

2000 Waukegan Rd

Glenview, IL

60025

Directions

By Type

Showing 1,800 reviews

September 12, 2026

I’m disappointed that Fields Lexus sold me a certified vehicle with mismatched paint that was never disclosed before purchase. More

by JTaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Dyra
Sep 14, 2026 -

Fields Lexus Glenview responded

I'm sorry to hear about your dissatisfaction with the condition of your vehicle. We aim for full transparency during the sales process, and we'd be happy to clear up any confusion. Please give me a call so that we can address this issue and work towards an agreeable resolution. Thank you, James Kennedy - Pre-Owned Sales Manager - (847) 510-5535

Sep 14, 2026 -

JTaylor responded

Thank you, James. I’m willing to discuss this, but I’d like to keep our communication in writing so there’s no confusion. I drove over three hours to purchase this vehicle because I trusted that it was a Lexus Certified Pre-Owned vehicle. My concern is how the mismatched paint and other issues could have been missed during the certification process. I’m hoping we can find a fair way to address these concerns and come to a resolution.

September 11, 2026

Great job PAUL. You are the BEST. I ENJOY TO BE YOUR CLIENT FOR MANY YEARS. YOU ARE VERY FRIENDLY, PROFESSIONAL AND HELPFUL AT THE EVERY MOMENT SINCE WE HAD MEET. More

by yuriilk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Birren, Paul Caputo
Sep 11, 2026 -

Fields Lexus Glenview responded

Hi Yuri, we are so grateful for your loyal business and wonderful feedback! Thank you for choosing Fields Lexus Glenview and highlighting Paul's professionalism and dedication. See you next time!

September 09, 2026

Chris and the technician team worked very hard to figure out my truck hatch problem. Chris was very kind and helpful. More

by icecreamdoc
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 10, 2026 -

Fields Lexus Glenview responded

Thank you for sharing your kind words about Chris and the technician team! We are glad to hear they provided excellent care. We are always here to help with any future auto needs at Fields Lexus Glenview!

September 09, 2026

Marvin did an exemplary job helping me when I had a nail in my tire. He gave me a great Customer Service and I waited in the café for my tire to be replaced. It’s nice to trust the people to take care of yo More

by princess5244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Sep 10, 2026 -

Fields Lexus Glenview responded

We’re happy to hear Marvin went above and beyond while helping with your tire repair. We’ll let him know how much you appreciate his terrific support. Thank you for putting your trust in Fields Lexus Glenview!

September 01, 2026

Great service from Marvin and the service team as is the norm - courteous, professional and knowledgeable. More

by Dorothy Karr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Sep 01, 2026 -

Fields Lexus Glenview responded

Hi Dorothy - We are thrilled that Marvin and our team provided you with top-notch service! We look forward to your next visit, here at Fields Lexus Glenview! Safe travels.

August 30, 2026

Service was great! Jesse was very helpful and professional . He kept me informed about my car More

by Lessperk1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Quintana
Aug 31, 2026 -

Fields Lexus Glenview responded

Thank you for reviewing Fields Lexus Glenview!

August 27, 2026

I purchased my new 2024 Lexus ES 350 from this dealership, and this was a recall service appointment plus ongoing maintenance... This dealership is not only a beautiful and modern structure inside More

by motubutke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang, Jesse Quintana, Kevin Barth
Aug 27, 2026 -

Fields Lexus Glenview responded

Congratulations on your 2024 Lexus ES 350! We’re happy to hear Marvin made your service visit smooth and enjoyable. Your compliments about our dealership, team, and amenities mean a lot. We look forward to helping you with any future needs! Thank you for choosing Fields Lexus Glenview. Safe travels!

August 11, 2026

The service was accommodating. Marvin provided clear information. He was straight to the point and addressed my concern. The service was completed in a timely manner. I appreciate More

by Ojelke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Aug 12, 2026 -

Fields Lexus Glenview responded

Thank you for the stellar recommendation of Fields Lexus Glenview! We’re happy to hear that Marvin was clear and efficient from start to finish. Safe travels!

July 22, 2026

Awesome service experience. Chris is absolute fantastic and is on top of his game. Attentive to details, exceptional knowledge about Lexus cars, service requirements and his d More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - service
Jul 22, 2026 -

Fields Lexus Glenview responded

Danny, it's great to know you had an awesome experience with Chris at Fields Lexus Glenview. We are grateful for your feedback and look forward to serving you again in the future! Safe travels!

July 16, 2026

Excellent service, excellent repair. Makinda, as a service rep., goes above and beyond. As a woman, I am treated with respect. Constant communication with what is being taken care of wi More

by Anne Wold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Jesse Quintana
Jul 17, 2026 -

Fields Lexus Glenview responded

Anne, knowing you trust our team with your car is amazing! We're pleased our team made this a totally seamless experience. All of us at Fields Lexus Glenview are looking forward to working with you again!

1
...