
Fields Lexus Glenview
Glenview, IL
Filter Reviews by Keyword
By Type
Showing 1,729 reviews
Jeff is a Superstsr and always has been… during so many years I have worked with him, both before and after he was promoted to Manager, He is professional, considerate of others, conscientious about gettin years I have worked with him, both before and after he was promoted to Manager, He is professional, considerate of others, conscientious about getting everything right, customer-oriented, and a credit to the Fields organization. More
Fields lexus is a good dealer. Purchase your car there and you get free weekly car washes. Service availabilty was great, same day. Even got a free lunch at their cafe while I wait Purchase your car there and you get free weekly car washes. Service availabilty was great, same day. Even got a free lunch at their cafe while I waited. Only glitch was that I was not notified when my car was finally done. I waited an extra 1/2 hour due to their oversite. I was there for 4 hours even though I was promised 2-1:2. More
Howard Meron was most helpful in helping customize the vehicle settings prior to our arrival, and as we sat in the car. I've now purchased three vehicles from Al Holmer, and he's been very helpful in fin vehicle settings prior to our arrival, and as we sat in the car. I've now purchased three vehicles from Al Holmer, and he's been very helpful in finding the right cars for us. I am a big fan of the service department, very thorough and on top of things. The dealership is great, IMO. More
Great service! Particularly impressed with the use of technology. Receiving a video from the service writer documenting the work as it was being done was a welcome Particularly impressed with the use of technology. Receiving a video from the service writer documenting the work as it was being done was a welcome surprise. More
I wanted to take a moment and thank a few people at this dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car, I bought it about 6 months ago as a daily driver (my 23 MINI JCW, also from Fields, is a summer only car). The GS had only 48k miles on the clock and so I made sure to purchase an extended warranty because it is low mileage but older. I contacted Alana Maxwell so she could refer me to someone in service who was the great Marvin Dumanlang. I was in the car business for 13 years and changed careers a year and a half ago so its important since I have no control over my own experiences and have to rely on others. All I can say is that they have been nothing but fantastic, comfortable, an overall flawless and great experience. I cannot leave out Anastasia Stergiou, she has been fabulous and helpful as well and her outfits are ON POINT always! Thank you all for reading, always be nice to the service and dealership staff as they are all top tier to work with from sales to service. Fields Auto Group as a whole is very good and not like other groups. More