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Fields Lexus Glenview

Glenview, IL

4.7
1,729 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,729 reviews

October 06, 2023

Great service, on time, very polite. The dealership is beautiful. They even have a cafe. More

by m.denenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Oct 06, 2023 -

Fields Lexus Glenview responded

Thank you for sharing your appreciation for Fields Lexus Glenview! We know we're doing things right when a customer says praise like this. Until next time!

October 03, 2023

Customer oriented. Employees are polite, efficient and explain your options.They always offer a loaner vehicle. More

by Marty G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Holmstrom
Oct 04, 2023 -

Fields Lexus Glenview responded

Marty, we're glad to know you found our team at Fields Lexus Glenview courteous and professional! We always aim for a smooth experience so thanks for your feedback. Safe travels!

September 30, 2023

very unhappy. After leasing 3 vehicles, I purchased in May. Lexus financial says they sent title to dealership. Its now Sept 29. no title. Folks at Fields do no More

by alrigoni1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sent the gen manager an email no response, Keith Tennyson, Salina Villarreal
Oct 03, 2023 -

Fields Lexus Glenview responded

I'm sorry to learn about the delay in receiving your title and lack of communication. This is not indicative of our usual high standards. I'd like to personally assist you with this matter and ensure it gets resolved promptly. Please reach out to me directly at your earliest convenience so we can discuss further details together. Thank you, Tony Antonov - New Car Sales Manager - 847-208-2440

September 28, 2023

Fields LX is always best in class for customer service and timeliness. The dealership is a top notch facility. Jeff and Kevin always take great care of us! More

by 5657sb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz, Anthony Thommes, Kevin Barth
Oct 17, 2023 -

Fields Lexus Glenview responded

We're delighted to know that Jeff, Kevin, and the rest of our team at Fields Lexus Glenview have been able to provide you with top-notch service! Thank you for your kind words. We look forward to serving you again in the future!

September 28, 2023

I was 100% happy with Bredemann Lexus for 19 years. Didn’t know what Fields would be like.l’m happy to say my expierence with Fields has been even better thanks to Mr Kim who helped me with the purchas More

by Seitz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Holmstrom
Sep 29, 2023 -

Fields Lexus Glenview responded

Seitz, it's wonderful to know that our team at Fields Lexus Glenview has been able to provide you with a great experience. We're glad Mr. Kim and Jeff were helpful during your visit! Thanks for choosing us and enjoy your 2022 Lexus RX 350 F Sport!

September 28, 2023

Always a pleasure to go to Glenview Fields Lexus. ..Purchased two ES350 there...Kevin is the person who, a few years ago told me that there was no need to purchase 4 new tire presure sensor, as I was More

by Rich166
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Sep 29, 2023 -

Fields Lexus Glenview responded

Rich, we're glad to know you've had such positive experiences at Fields Lexus Glenview! It's great that Kevin was able to help with your tire pressure sensor situation. We appreciate the kind words about our remodel too. Thanks for being a loyal customer!

Sep 29, 2023 -

Rich166 responded

Thanks!

Sep 29, 2023 -

Rich166 responded

Rich166 responded publicly on 9/29/23 12:58 PM Come'on - thanking me for stating the fact?? Tsk, tsk.. ;-) Great performance like yours is hard to find, mediocre is everywhere [thus smog above us; ;-)] You make the sun to shine a tad brigher :-)

September 23, 2023

Paul was a great salesman and the dealership is wonderful. Perfect experience and I look forward to having my car service at Fields Lexus of Glenview. More

by jrbmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Caputo, Arlind Peci
Sep 25, 2023 -

Fields Lexus Glenview responded

We're delighted to know you had a perfect experience with Paul and our team at Fields Lexus Glenview. We look forward to assisting you with your car service in the future!

September 15, 2023

I had an incredible experience at this dealership. Melinda was very thorough and communicate throughout the entire process. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Sep 15, 2023 -

Fields Lexus Glenview responded

Luis, we're delighted to know that Melinda provided you with a thorough and communicative service experience at Fields Lexus Glenview. Thanks for sharing your feedback!

September 13, 2023

Ok dealership. Had to involve GM to sort things resolved. After that they were very helpful. More

by Yp
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Quintana, Kevin Barth
Sep 14, 2023 -

Fields Lexus Glenview responded

While I am happy to hear that your concerns have now been resolved, I apologize that you encountered any difficulties. We strive to make everything smooth and seamless for our customers and we hope to have another opportunity to work with you in the future. In the meantime, if there is anything else you would like to share or discuss, please be in touch directly. Thank you, Anastasia Stergiou - Service Director - 8475105460

September 11, 2023

Very friendly and competent. Cafe/breakfast was great. Will never order a loaner again. Staff was excellent. More

by Krdollaske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca James
Sep 12, 2023 -

Fields Lexus Glenview responded

We're glad to know you enjoyed the cafe and found our team at Fields Lexus Glenview friendly and competent. We appreciate your feedback, thank you!

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