Fields Lexus Glenview

I bought my first Lexus at Bredemann about 18 months ago! It has been a fine experience. Customer service is very helpful and the service center has always taken very good care of my car. Most importantly It has been a fine experience. Customer service is very helpful and the service center has always taken very good care of my car. Most importantly from my perspective, Howard Meron has been an excellent "go to" person once I purchased the car. He is very knowledgeable, friendly, patient with a very nice sense of humor that puts you at ease even when the question you ask may be a very simple one. He has been there for me via telephone and in person. Having a good organization helps and dealing with Howard keeps me coming back to Bredemann! David K Evanston More

This was my sixth Lexus I bought from Wayne Phillips. He's always professional and to the point. With the last few purchases, I knew what I was looking for. We went over the numbers, he had the cars in s He's always professional and to the point. With the last few purchases, I knew what I was looking for. We went over the numbers, he had the cars in stock and said it's yours if you want it. I came in the next day for delivery. He makes it easy. More

My wife's 13-year old Lexus RX300 with high mileage arrived for a quickly arranged service appointment with Pat Kappel due to a problematic sound which began abruptly upon engine start-up. Pat has con arrived for a quickly arranged service appointment with Pat Kappel due to a problematic sound which began abruptly upon engine start-up. Pat has consistently helped my wife and I with the six vehicles we purchased from Bredemann Lexus during that past 20 years, including one as a gift for my sister on the East Coast. Despite the last-minute nature of this needed servicing, Pat as always, was so accommodating and arranged for a loaner vehicle which minimized any inconvenience to my wife and her work schedule. That day, upon learning that we need a rebuilt transmission, I determined that the book value of the vehicle would approximate less than $1,000 when the cost of the rebuilt transmission was subtracted from the Blue Book value. Hence, Pat arranged, at my request, to involve Wayne Phillips who has been so helpful in the past with my family's previous transportation needs and purchases. Wayne did all of the leg work to my specifications. And, after only several conversations on the same day, Wayne had been able to locate our "perfect replacement vehicle" at a very affordable price (2010 Lexus RX350) with all of the preferred bells and whistles, new tires, new brake pads, mint condition, and with more than 40,000 miles remaining on the full warranty. Even though the vehicle had less than 60,000 miles of prior usage, Wayne was able to ensure that the vehicle had a full 60,000-mile servicing and was ready the next morning to get on the road seamlessly. Working closely with Brian Larsen that same evening in which the RX300 was delivered to Pat, Brian Larsen cordially and efficiently completed the financial transaction without a glitch. No problems. No hassles. No surprises. What a team!!! They have our endorsement without any reservations. More

For both sales and service, the Bredemann Lexus dealership in Glenview is an excellent value for quality and customer service. I have been a customer for 2 decades and if you like the Lexus brand a dealership in Glenview is an excellent value for quality and customer service. I have been a customer for 2 decades and if you like the Lexus brand automobile, this is the place to make your purchase. More

I've been dealing with Bredemann Lexus in Glenview for over 15years. We have worked exclusively with Jack Spellman and Renis Pavlik. I challenge anybody to find a better team than Renis and Jack. for over 15years. We have worked exclusively with Jack Spellman and Renis Pavlik. I challenge anybody to find a better team than Renis and Jack. Renis goes beyond the call of duty to make sure we're in the right vehicle. She tutors you very thoroughly and accurately. I could go on but let me finish by saying if you'd like a Lexus call Renis you won't be disappointed with her salesmenship or the Bredemann Lexus dealership in Glenview. More

If this message was sent yesterday, it is worth repeating. Jim Dyra deserves a medal for service above and beyond to octogenarians. His infinite patience, giving of his time and professionalism repeating. Jim Dyra deserves a medal for service above and beyond to octogenarians. His infinite patience, giving of his time and professionalism will be a very happy memory and make driving our “new” car a pleasure. Also, we are confident that he will always be ready to serve us whenever the need arises (to his chagrin, more often than he’d like) and he’ll do so with a smile . Brian Larson was equally professional and we definitely tested his patience with our lengthy indecision as to our financing option. Like Jim, he was a pleasure to work with. Pat Kappel has become my wife’s “buddy” and it has been her care of our service needs and her attitude – like Jim’s and Brian’s – that have kept us at Bredemann Lexus. We never considered looking anywhere else for a car, nor will we. Please pass on our sincere appreciation to these fine people. More

My wife and I just bought our second pre-driven Lexus, an ES 350, from Bredemann Lexus and salesman Jim Dyra. Bredemann is by far the best and most professional car dealership I've ever been to, and Jim Dyr ES 350, from Bredemann Lexus and salesman Jim Dyra. Bredemann is by far the best and most professional car dealership I've ever been to, and Jim Dyra is quite simply the best car salesman on the planet. Jim completely redefines the definition of car salesman as he makes buying a car a truly pleasurable experience. He is completely honest, friendly, knowledgeable, and his goal is that you get the car you desire and drive out of the dealership with a smile on your face. When working with Jim you feel you are one of his family. He also knows everything about the Lexus you are buying. When on a test drive Jim shows you all the driving options of which he is expert in. The only time Jim is at all slightly pushy is after you have bought the car, signed all the papers and are ready to drive it out of the lot. He will then spend as long as it takes (one and a half hours for this purchase) showing you all the options. When programming the bluetooth one button phone dial of your family and friends involved several steps, Jim had us go through the steps with not one or two but with all five members of our family. We left the dealership knowing all the salient features of our Lexus without having to refer to the manual. On the 2000 pre-driven ES 300 Lexus we bought seven years ago, I offered Jim what we were willing to pay which was a bit less than the advertised price, he came back within minutes of checking with management and said "okay that's fine". And talk about Lexus value and reliability, we had our Lexus for 7 years with just the standard maintenance and put 90,000 miles on it and after getting the tradein value our cost was about $10,000. Like everyone I like to get a deal, but when I get incredible service from someone in this life I like to reward them. For this car I said Jim you are so good, I am going to pay the advertised price. Jim, came back with the paper work and said well I gave you a few hundred off and am throwing in the new car mats and the navigation system upgrade you wanted. I had to give something back for this gesture so for the first time in my life I bought the 4 year extended warranty, which probably with Lexus quality I don’t need. As long as my wife and I shall live and own a Lexus it will be from Bredemann and Jim Dyra More

Bredemann made my car-buying experience very pleasant and easy!!! I have been a customer of this dealership for 6 years. I decided to purchase the 2014 Lexus RX specifically at this dealership, recently, easy!!! I have been a customer of this dealership for 6 years. I decided to purchase the 2014 Lexus RX specifically at this dealership, recently, because of their great customer service. Howard was very knowledgeable on the RX model and took the time to explain the very minute detail of the vehicle. Because Howard was unavailable, Sue took over the final paperwork. Sue was very patient, friendly and also took the time to explain the features of the vehicle and made sure I was comfortable before driving off. John Hash was also wonderful to deal with; he was very approachable and provided me with a competitive offer that I could not refuse. When it came to financing, Brad was efficient, thorough, sociable, funny and made the whole experience painless. I would highly recommend this dealership to anyone looking for a great car and great people to work with! More

I was looking for a Lexus sales person and found Sue Guido's name online, with excellent comments from others who had worked with Sue. I walked in with no appointment, Sue was available, and we took se Guido's name online, with excellent comments from others who had worked with Sue. I walked in with no appointment, Sue was available, and we took several vehicles out for a ride. I already had an old Lexus, and Sue knew I was going to test-drive a number of comparable cars (Audi, Mercedes, etc.) Sue gave me "space" to do this, and was there when I needed, but not "pushy" in the least when I did not. (She had every right to think that I would come back and end up with a Lexus, they are wonderful vehicles if you like a cushy ride with beautiful appointments.) While I was testing other cars, Sue found the color combo that I wanted in the ES350. When I went in to buy the car, she had the paperwork waiting, and I was finished and drove off in my new car less than two hours later! A great experience, could not have been easier. More

The staff at this dealership has proven to be extremely accommodating and responsive to virtually any request for problem solving. Any member to whom I have presented a question regarding the many option accommodating and responsive to virtually any request for problem solving. Any member to whom I have presented a question regarding the many options and applications that are amenities to my Lexus has been dealt with in a warm friendly and very patient fashion. I sometimes feel that I have been bothersome, but I have never been shut-out or refused careful attention to my query. More