
Fields Lexus Glenview
Glenview, IL
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I would highly recommend Jim Dyra to friends or family members interested in buying either a new or used Lexus. Jim is one of the most kind, considerate and knowledgeable persons I have ever had the plea members interested in buying either a new or used Lexus. Jim is one of the most kind, considerate and knowledgeable persons I have ever had the pleasure of working with. Jim was recommended to me by two friends who each bought cars from him over the past several years. Jim knows the Lexus cars intimately and has a technical knowledge of hybrids which I found very helpful. Jim is a man of great patience and integrity. Honestly, I cannot say enough good things about Jim Dyra. Our family will continue to do business with Jim. More
Simply put, Howard's the very best. The personal attention, customer service and genuine consideration that he has for his Clients is one-of-a-kind! attention, customer service and genuine consideration that he has for his Clients is one-of-a-kind! More
I bought our first Lexus from Noma Morris in 2006 as a surprise 70th birthday gift for my husband. I did a great deal of research online and found that the Lexus 400H received the best reviews for custome surprise 70th birthday gift for my husband. I did a great deal of research online and found that the Lexus 400H received the best reviews for customer satisfaction and overall reliability and lack of necessary repairs. I then visited every Lexus dealer in the metropolitan area and selected Bredemann. Not only was their price great, but their selection and most of all their staff (Norma Morris specifically) was far more cordial and helpful and patient. As a female car purchaser, it has been irksome over the past 40 years to be dealt with in a patronizing or pedantic manner, but this was not the case at Bredemann. Norma helped me select the perfect car, loaded with options and then personally drove it to the designated parking spot reserved in front of the restaurant where the party was held, oversized bow atop it. The 40+ guests as well as my husband, were delighted to see it, and amazed to hear the fun story of getting it there, thanks to Norma! When I wanted a new Lexus of my own, I went straight ti Norma at Bredemann and she helped me decide on a 2012 350 RX, which I have now driven happily for 6 months. As with the first car we bought from her, she followed up by phone and email regularly to assure all was well with it. We will be loyal Bredemann customers forever, I think, as their service, their facility and their staff all continually exceed our expectations. More
Norma is a consumate professinal telling us what she and Bredemann and Lexus would do and then DELIVERED.. I can not find anything but great words to recommend her. She has sold us 8 Lexus' so these notes Bredemann and Lexus would do and then DELIVERED.. I can not find anything but great words to recommend her. She has sold us 8 Lexus' so these notes might not seem wholly objective but they reflect our experience with this dealership. Bob Hill More
We have dealt with this agency for over 6 years, always dealing with Larry Brodacz. We considered other cars but working with Larry and Bredemann makes any other choice unnecessary. We have never experie dealing with Larry Brodacz. We considered other cars but working with Larry and Bredemann makes any other choice unnecessary. We have never experienced this kind of service and professionalism. Larry is far and away the best man we have ever dealt with for automobile purchases. He is highly knowledgable and helpful. We really can't say enough about him and the rest of the crew. A big thank you to all... More
In the past 10 years I've owned everything from a handful of GM vehicles to VW's and Acuras. The pre-sale, sale and after sales customer service from all the past dealers was pretty terrible to say the least of GM vehicles to VW's and Acuras. The pre-sale, sale and after sales customer service from all the past dealers was pretty terrible to say the least (especially at Acura.) Although I enjoyed my Acura, the primary reason I traded it in for a Lexus was the abhorrent service I received from McGrath. My intention when I walked into Bredemann Lexus was to just do some research for a possible new car, but I walked out with a brand new 2012 Lexus IS 250 AWH. I was kindly greeted by Larry and although I informed him that I was only "looking," he treated me with professionalism and wasn't "pushy." From the minute I walked into the sales floor to the time of this posting, I couldn't be more happy about his service. 6 days after the purchase, I noticed a scratch on the front drivers wheel by no fault of my own, so I emailed him regarding the matter. He responded in less than 12 hours (the email was send late at night but I received a response the next morning before 7am) to address that matter. Larry's approach to customer service is nothing short of amazing! If you're in the market for a new car, do not hesitate to contact Larry. More
I brought my 2008 ES350 in for the 45K service call. My wife and I then proceeded on a trip to South Dakota for a family reunion. I had it in my head to travel with the cruise control set at 51 mph with a wife and I then proceeded on a trip to South Dakota for a family reunion. I had it in my head to travel with the cruise control set at 51 mph with a full tank of gas to see what the actual MPG would resolve. We drove at that preset speed all the way to Austin, MN where we stayed over night before the final drive to Sioux Falls, SD. The onboard computers were all zeroed out and on arrival at Austin the computer showing MPG showed 41.6!!!!!! I was really amazed, but the only drawback was getting three horns, two from trucks, and several single digit salutes. It was equally amazing that on the return trip from Sioux Falls, SD to our home, with quite a few stops for this and that, the computer showed that our MPG was 34.8!! I salute the Lexus Corporation and MY dealer, Bredemann Lexus in Glenview. Thanks again Steve and both of us wish you and yours the finest. Tom and Somphan Adams More
It seems like everyone I know in Wilmette buys from Bredemann, so when I needed a new car that's where I went. I expected a lot and got a lot more. They could not have been more patient and helpful, Bredemann, so when I needed a new car that's where I went. I expected a lot and got a lot more. They could not have been more patient and helpful, especially AFTER the sale. When I could not figure out a few things regarding it's operation, they came out to my house to show me. They continue to make follow up calls to make sure that everything was satisfactory. Now I know what everyone was raving about. I would never consider buying from anyone else. More
My family has purchased many cars from Bredemann Lexus and I have purchased two within the last 4 years. The reason I continue to buy cars from Bredemann is that the staff actually makes buying a car a pl and I have purchased two within the last 4 years. The reason I continue to buy cars from Bredemann is that the staff actually makes buying a car a pleasant experience. The staff are knowledgeable, courteous and pleasant. They followed through with all the actions they had promised. They continue to make follow up calls to ensure that owning a Lexus is a positive experience. When my daughter was ready to buy a car, we went o Bredemann Ford and experienced the same great attitude , knowledge and service. The staff I dealt with from salesman to service were all helpful and polite. I will continue to buy from this dealership! More
I bought my first Lexus from Bredemann in 1992 and my fifth from them this year (2012). I can't imagine going elsewhere as the staff is well informed and friendly and the service department the best I've fifth from them this year (2012). I can't imagine going elsewhere as the staff is well informed and friendly and the service department the best I've ever experienced. We have also purchased a Ford and a Toyota from the Bredemann family, making a total of 7 cars. I have never had a bad experience. I drove my last 300ES 150,000 miles over 10 years and would still have it if it hadn't been "totaled" by another driver in a parking lot. I immediately found a 350ES which is proving as reliable as my previous Lexus cars. When you phone Bredemann Lexus, you always get a live human being and will be directly connected to your chosen contact. Service hours begin during the night and are plentiful. If you need a loaner, there is no charge. If you don't, the waiting area is comfortable and with free WiFi access More