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Fields Lexus Glenview

Glenview, IL

4.7
1,723 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,723 reviews

March 28, 2025

Excellent service ! Marvin, Malinda and Ben Zoleta are great and awesome ! They are all very helpful! More

by zenaida626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Zolet, Malinda Montanez, Marvin Dumanlang
Mar 28, 2025 -

Fields Lexus Glenview responded

Thank you for the wonderful feedback! We're delighted to hear that Marvin, Malinda, and Ben provided excellent service at Fields Lexus Glenview. We appreciate your support and look forward to serving you again in the future!

March 16, 2025

Best car buying experience in 30+ years. Excellent communication and follow through. Felt respected throughout the process. They exceeded expectations. This is truly a team comprised of peo More

by John M.
Recommend Dealer
Yes
Employees Worked With
Bob Birren, Destiny Hernandez, Al Holmer, Salina Villarreal
Mar 17, 2025 -

Fields Lexus Glenview responded

John, we're delighted to hear that your experience with Fields Lexus Glenview was exceptional and worth the drive! Our team is committed to providing top-notch service, and it's wonderful knowing we exceeded your expectations. We look forward to assisting you in the future!

March 05, 2025

Kevin was a great Service Man. I love his personality and humor. Lexus is an excellent place to purchase a vehicle. The dealers are kind, honest, and focused on customer satisfacti More

by Annie Copeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Mar 06, 2025 -

Fields Lexus Glenview responded

Annie, thank you for sharing your wonderful experience with Kevin and the team at Fields Lexus Glenview! We're delighted to hear that our customer service and hospitality made such a positive impression. Enjoy every moment with your Lexus!

February 27, 2025

30,000 mile check up went as advertised. They even helped me set my my new iPhone. I appreciate that they always go the extra mile to be helpful. More

by joyjoy390joy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Feb 27, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that your 30,000-mile check-up went smoothly and our team at Fields Lexus Glenview could assist with setting up your new iPhone. Thank you for recognizing our efforts to go the extra mile!

February 25, 2025

Thank you Jim Dyra in sales for providing such a great experience with my recent new vehicle purchase. Jim is a true professional and was extremely helpful. Also special thanks to product specialist Ho More

by Gary Eisenstein
Recommend Dealer
Yes
Employees Worked With
Howard Meron, Jim Dyra
Feb 25, 2025 -

Fields Lexus Glenview responded

Gary, thank you for the glowing review! We're delighted to hear that Jim and Howard provided such a great experience at Fields Lexus Glenview. Your recommendation means a lot to us!

February 21, 2025

Brought my car in for 30000 mile service and scheduled a loaner. Everything went smoothly with the service and the loaner car. More

by mikecadams104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Feb 21, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that your 30,000-mile service and loaner experience went smoothly at Fields Lexus Glenview. Thank you for choosing us!

February 15, 2025

Work done in a timely fashion. Car washed and vacuumed. Thanks Marvin and my tech Lawrence. He did a phenomenal job. More

by nate b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Rigor, Marvin Dumanlang
Feb 17, 2025 -

Fields Lexus Glenview responded

We're delighted to hear that Marvin and Lawrence provided you with timely service at Fields Lexus Glenview. Thank you for the positive feedback, and we hope your car is running smoothly!

February 14, 2025

They were supposed to replace the brake actuators because they were noisy and the new ones are as noisy as the old ones. Also they did something to the front wheels because there was noise when turning right More

by Lidia2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Dumanlang
Feb 14, 2025 -

Fields Lexus Glenview responded

It's disappointing to hear about the issues with your brake actuators and front wheels. We strive for quality service, so it's concerning that this was not reflected during your visit. If you're open to it, we'd like the opportunity to address these concerns directly and make things right. Please feel free to reach out at your convenience. Thank you, Anastasia Stergiou - Service Director - 8475105460

February 09, 2025

Great service visit from Jesse and Marvin- consistently good professional service on every scheduled visit More

by Dorothy Karr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang, Jesse Quintana
Feb 10, 2025 -

Fields Lexus Glenview responded

Dorothy, thank you for highlighting the consistent professionalism from Jesse and Marvin at Fields Lexus Glenview. We're delighted to know you're pleased with our service!

February 05, 2025

Professional services, friendly staff they make sure they keep me posted in the progress. Excellent customer service and support. More

by lillianreyeshernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Marvin Dumanlang
Feb 06, 2025 -

Fields Lexus Glenview responded

Lillian, thank you for the wonderful feedback! We're delighted to hear that our team at Fields Lexus Glenview provided excellent service and kept you informed throughout your visit. We appreciate your support!