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Fields Lexus Glenview

Glenview, IL

4.8
1,636 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,636 reviews

December 31, 2023

Great experience with efficiency and helpful people! I recommend this dealer for Lexus cars thank you! More

by carmencurescu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dumanlang
Jan 02, 2024 -

Fields Lexus Glenview responded

Carmen, we're so glad to know you had a great experience at Fields Lexus Glenview! Thanks for recommending us and enjoy your new ride.

December 23, 2023

I have leased a 2017 and a 2020 Lexus RX 350. I take the car in for service on a regular basis. Jeff Kaddatz does a great job communicating with me, and I get treated in a professional manner. More

by ppmasciopinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz
Dec 26, 2023 -

Fields Lexus Glenview responded

It's great to know that you've had such positive experiences with Jeff and our team at Fields Lexus Glenview! We appreciate your kind words about the service provided. Thanks for choosing us, we're here if you need anything in the future!

December 19, 2023

Howard Meron, Product Specialist, is an incredible asset to customers. Not only is Howard knowledgeable but also a great communicator. I learned so much in just one hour with Howard - some of which were saf More

by Dorothy Karr
Recommend Dealer
Yes
Employees Worked With
Howard Meron
Dec 20, 2023 -

Fields Lexus Glenview responded

Dorothy, we're so glad to know that Howard was able to help you understand the features of your new vehicle at Fields Lexus Glenview. We appreciate your kind words and are here if you need any further assistance!

December 08, 2023

Best service ever. Friendly and courteous from the moment you walk in the door. Until the moment you leave More

by Kozmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Merin ( simply the best. Taught me everything about my car , Keith Tennyson, Kevin Barth
Dec 08, 2023 -

Fields Lexus Glenview responded

We're so glad to know you had a top-notch experience at Fields Lexus Glenview! Our team strives to provide friendly and courteous service from start to finish. Thanks for the kind words. We appreciate it!

November 28, 2023

They need a better phone system and better people who answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin More

by Barbarapinzur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist no stars. , Kevin Barth
Nov 29, 2023 -

Fields Lexus Glenview responded

Barbara, I'm sorry to read about your experience with our phone system. We're always looking for ways to improve and feedback like yours is invaluable in that process. It's great to know Kevin provided excellent service - we'll be sure he gets the recognition he deserves! If you have any further concerns or suggestions, please don't hesitate to reach out directly. Thank you, Anastasia Stergiou - Service Director - 8475105460

November 20, 2023

Great service. Has bedd ex n within dealership for over 30 years - never had a problem More

by Vslobodsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez
Nov 20, 2023 -

Fields Lexus Glenview responded

Thanks so much for the 5-star review of Fields Lexus Glenview! It's a pleasure having you as a loyal customer.

November 20, 2023

Prompt and professional service with additional bene of breakfast bar and attractive/comfortable waiting area. More

by jbpomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barth
Nov 21, 2023 -

Fields Lexus Glenview responded

We're glad to know you enjoyed our prompt service and the amenities at Fields Lexus Glenview. Thanks for your positive feedback!

November 10, 2023

Good communication and follow through with honest answers for services to be provided. Trust dealership because of service advisor’s reputation for honesty and good communication. I value honesty regar More

by princess5244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz, Jesse Quintana
Nov 10, 2023 -

Fields Lexus Glenview responded

We're so glad to know that you've had a positive experience with our team at Fields Lexus Glenview! We always strive for open and honest communication. Thank you for trusting us with your car needs, we appreciate it!

November 04, 2023

Great customer service. Called the night before and had the car brought it in the next morning. Service was Fast and convenient. Customer’s lounge was very comfortable with More

by lroatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malinda Montanez, Jeff Kaddatz
Nov 06, 2023 -

Fields Lexus Glenview responded

Thanks for the review! We're glad to know that you had a great experience at Fields Lexus Glenview. Our team always aims to provide top-notch service and keep our customers comfortable while they wait. Safe travels in your freshly serviced vehicle!

November 04, 2023

I was completely satisfied with the service on my car. It is a real pleasure to bring my car to Fields Lexus for service. More

by LBT18
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Kaddatz, Jesse Quintana
Nov 06, 2023 -

Fields Lexus Glenview responded

We're delighted to know you had a satisfying service experience at Fields Lexus Glenview. It's always our pleasure to assist with your vehicle needs. Thanks for the positive review!