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Fields Lexus Glenview

Glenview, IL

4.8
1,781 Reviews

2000 Waukegan Rd

Glenview, IL

60025

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Showing 1,781 reviews

August 29, 2021

I JUST PURCHASED MY FIRST CAR FROM THIS DEALERSHIP. MY SALES CONSULTANT WAS KEITH TENNYSON. HE MADE MY EXPERIENCE THE BEST I HAVE EVER HAD IN BUYING A CAR. KEITH WAS SO PLEASANT, CALM, PROFESSIONAL AND W More

by CHRISTINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEITH TENNYSON SALES CONSULTANT 5STARS!!!, Howard Meron
Aug 30, 2021 -

Fields Lexus Glenview responded

We deeply appreciate you taking the time to highlight Keith and Howard's excellent service. Thanks for supporting Fields Lexus Glenview and congrats on your new car!

August 26, 2021

I was there for service on my car the gentleman who took care of me his name is Kevin was super nice I was in and out less than one hour More

by rajidababneh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 26, 2021 -

Fields Lexus Glenview responded

We're glad we made your service visit so quick and easy! Thank you for the excellent review and for taking your business to Fields Lexus Glenview. See you next time!

August 25, 2021

David Qian is great to work with. He is professional and hard working, always returning calls and making sure everything is handled. I definitely ended up with the right car for me. Howard, the tech guru, i More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Qian, Howard Meron
Aug 26, 2021 -

Fields Lexus Glenview responded

Susan, what a fantastic review! David and Howard will be delighted to hear that their professionalism and efforts were so appreciated by you. We can assure you the pleasure was all ours and we're so glad you selected our team to assist you with your purchase. From all your friends at Fields Lexus Glenview, thank you and happy driving!

August 20, 2021

Very helpful sales team very impressed with Nate Boma. He was able to help me buy two new Lexus cars. The tech team's Howard Meron does a tremendous job helping to learn the great features of the new Lexus S More

by JGNorthbrook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Meron, Nathaniel Boma
Aug 20, 2021 -

Fields Lexus Glenview responded

We are thrilled to read your positive feedback about Nate, Howard, and the team! Thank you for choosing Fields Lexus Glenview and for taking the time to share your experience. Safe travels in your new SUV!

August 20, 2021

Thank you David Qian for always being patient, knowledgeable and extremely professional. Thank you also goes out to Howard Meron for his valuable additional education. More

by FLICM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Qian, Howard Meron
Aug 20, 2021 -

Fields Lexus Glenview responded

Thank you for choosing Fields Lexus Glenview! We are proud to have earned your business and happy to hear that David and Howard went the extra mile to assist you. Drive safely, and we hope to see you back again down the road!

Aug 21, 2021 -

FLICM responded

This is my fourth RX (my third from Lexus Glenview) and won't be my last. I'll be back in a few years to work with David again.

Aug 21, 2021 -

Fields Lexus Glenview responded

We always look forward to seeing our loyal customers again! Take care and whenever you need us next, we'll be here!

August 18, 2021

Great expirience, professionalism sales department. Thank you Al Holmer! no problem, everything is on the case. Got a gift, discount. Very attentive attitude towards the client. Recommend! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holmer
Aug 19, 2021 -

Fields Lexus Glenview responded

Here at Fields Lexus Glenview, we do all we can to make sure our guests go home in a car that is right for them. Thank you for giving Al such a special shoutout. We wish you many safe and happy miles in your new ride!

August 17, 2021

I had a wonderful experience buying my new Lexus. Brad was our salesman.He was full of information about different models of the SUV I was interested in buying. I liked how he took his time showing us dif More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bildsten, Howard Meron
Aug 18, 2021 -

Fields Lexus Glenview responded

Congratulations on your new Lexus, Kathy! We are thrilled Brad could provide an informative and attentive buying experience - this is what we strive for. We will be sure to pass along your kudos to both Brad and Howard for going above and beyond to make sure you went home in a car that is right for you. Enjoy! - Fields Lexus Glenview

August 11, 2021

I was very pleased with the education I received from Howard Meron, Product Specialist after the new car was delivered. He was very through and felt much better about all of the technology on this car. More

by caryl43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Meron
Aug 12, 2021 -

Fields Lexus Glenview responded

We're glad we could provide the excellent follow-up care we strive for, Caryl. Thank you for choosing Fields Lexus Glenview, and get in touch if there's anything else we can do for you! Drive safe!

August 10, 2021

The only hiccup was I had to return to get my 10% coupon to have it redeemed. My service advisor did not take the 10% off More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 10, 2021 -

Fields Lexus Glenview responded

Scott, we're glad you're pleased with our work but apologize that your coupon slipped through the cracks. We will make a note of this feedback so we can work to prevent similar situations in the future. We wish you safe travels and hope to have the opportunity to earn your business again down the road. Best, Anthony Thommes - Service Director - 847-510-5450

August 07, 2021

Service and attention to detail on the service was excellent. Was disappointed with the car wash. Only drivers side of the car was vacuumed. Bird poop on front windshield was not cleaned. The interio More

by Zamechek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin at the service desk
Aug 09, 2021 -

Fields Lexus Glenview responded

While it is great to hear that you had a successful service experience, the rest of your review is concerning to read. We want the most for our guests, and I apologize for the state of your vehicle upon receiving it. I assure you that we will use this feedback to improve our practices moving forward. If there is anything more I can do to assist you or anything else you would like to share, please don't hesitate to reach out. Thank you, Anthony Thommes - Service Director - 847-510-5450

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