Fields Lexus Glenview

An Honestly Enjoyable Experience I was considering the purchase of a new Lexus. I shopped around other dealerships just to see if it was a good time to trade-in and purchase a new ca I was considering the purchase of a new Lexus. I shopped around other dealerships just to see if it was a good time to trade-in and purchase a new car. At these other dealerships the pressure to purchase was subtle, but it was there. Not so at Bredemann. I had looked into purchasing an RX as a Christmas present for my wife in 2015, and although I did not purchase the car, the lady with whom I spoke, Angela Stefaneas, was so helpful and assisted me in any way she could, that I thought that I'd give Bredemann a visit. Everyone was so friendly. I was introduced to Brad Bildsten and spoke to him at length about a possible trade-in for my older car, and the purchase or lease of a new ES. We took a test ride, came back to his office, and talked about cost. Everything was out-in-front, and I was afforded credits on my trade-in in addition to the trade-in value of my old car of which I was unaware to reduce my cost further. Bredemann had the color, interior, and options that I wanted, and within about an hour and one-half, the deal was done. It was a most enjoyable experience. I was treated fairly, honestly, and am very pleased with my purchase. I believe I have cemented my dealer of choice for future Lexus purchases. I'd suggest that anyone reading this review to do themselves a favor. Consider Bredemann Lexus for your next purchase. I'm extremely happy, and believe you will too. More

Lexus Service Experience Malinda and Martha exceed all expectations! They are smart, patient and know exactly what is needed on my RX. They are both professional and represen Malinda and Martha exceed all expectations! They are smart, patient and know exactly what is needed on my RX. They are both professional and represent Lexus in a way that makes coming in for service enjoyable, from our first visit until now 3 years later. Lexus in Glenview comes highly recommended by our family. Thank you Martha for helping us on our last visit while Malinda was not available at that moment! More

Friendly People, Great Place My recent service visit was a wonderful experience with Christine and Malinda. It is always a pleasure to see friendly faces and they remember me by My recent service visit was a wonderful experience with Christine and Malinda. It is always a pleasure to see friendly faces and they remember me by my name! I enjoy bringing my car to the dealer not only because the service and mechanics are honest and loyal but because the front desk staff (Chris & Malinda) are personable. I enjoy their company and conversation! Thank you for making me feel special and welcome! More

Extremely helpful Pat was very kind and understanding because I was running late they still took my car for service. Lexus is great when it comes to there service! Mar Pat was very kind and understanding because I was running late they still took my car for service. Lexus is great when it comes to there service! Marvin was also very helpful in providing me with a loaner. Thank you!!! More

Reliable Car Dealership Everyone at this dealership is outstanding to work with however, I have to say Martha is my number one service consultant. She has been a tremendous h Everyone at this dealership is outstanding to work with however, I have to say Martha is my number one service consultant. She has been a tremendous help each time we come in. She is friendly, helpful, knowledgeable, and provides excellent customer service. We will continue being Lexus customers at this location and it's all because of the staff in service and sales! More

No problems Marvin and Pat were very friendly and professional. I came to the Lexus service center to have my car checked for what I thought was a problem with th Marvin and Pat were very friendly and professional. I came to the Lexus service center to have my car checked for what I thought was a problem with the car. Marvin addressed my concerns and was able to have my car seen by a mechanic for a diagnostic exam. Thankfully my car came back with no issues! Thanks! More

Everyone greets with a smile 25,000 service was done satisfactorily and promptly. Marvin said I could wait and I had the complimentary breakfast which was very nice. Dealership is 25,000 service was done satisfactorily and promptly. Marvin said I could wait and I had the complimentary breakfast which was very nice. Dealership is exceptionally clean. Maintenance is a high priority in eating area and washroom. Pat was also very couteous and friendly. Everyone greeted me with a smile. More

Fast friendly service No appointment and I was helped by Malinda and Martha with navigation and climate control. Smart and friendly women in your company. I feel comforta No appointment and I was helped by Malinda and Martha with navigation and climate control. Smart and friendly women in your company. I feel comfortable bringing my car here! More

Needed new tires Marvin and Pat are an amazing team. I needed tires so they made it happen . 2 tires were in stock and 2 had to be ordered . Pat got me a loaner and my Marvin and Pat are an amazing team. I needed tires so they made it happen . 2 tires were in stock and 2 had to be ordered . Pat got me a loaner and my car was ready the next morning . It was such a seamless process . Thank you for being so patient with me and getting me in and out quickly . You have a customer for life ! More

Awesom Pat K and Marvin D, service consultants, were very courteous. They let me use a SUV so I could go out for breakfast while my SUV was being serviced. M Pat K and Marvin D, service consultants, were very courteous. They let me use a SUV so I could go out for breakfast while my SUV was being serviced. Marvin called me when my car was complete, which was only 45 minutes. The rest of the service department greeted me with a smile. More