Fields Lexus Glenview

My friend and I visited this location today, and our experience was terrible. We went there to look at the ES300, but there was no one available to assist us. We wandered around the showroom until we no experience was terrible. We went there to look at the ES300, but there was no one available to assist us. We wandered around the showroom until we noticed Adelina Jones at her desk. Initially, she was agreeable and allowed us to take a test drive of the car. I was prepared to give her my card to make the purchase. However, my friend, who recently received his Social Security number, wanted to see if he could finance the car with his credit. When she learned this, her demeanor completely changed. She refused to let us test drive the car and displayed a condescending attitude, making us feel as though we couldn't afford the vehicle. I had planned to buy the car today, but her behavior towards my friend made me decide to take my business elsewhere. I’m sure she isn't aware of my family's reputation back in India; otherwise, she might have acted differently. I could easily post my family history on Google, and she could do some research to learn not to judge a book by its cover. More

Huge disappointment after we serviced Lexus RX350. The service found a lot of issues and highly recommended to replace the engine gasket for 6000 dollars . In one week our car died on the road because The service found a lot of issues and highly recommended to replace the engine gasket for 6000 dollars . In one week our car died on the road because of alternator. I have the report from them saying absolutely nothing about bad alternator. How you can miss basic checks and push for 6000 repairs? They just come up with anything to get as much money as possible from you. I feel really sorry for anybody how will trust their service. More

I’m always happy to go to fields Lexus glenview dealer. They r kind and prompt working. They r kind and prompt working. More

I do not recommend this dealer. They did a very poor jab on fixing my Lexus scratches. An apprentice anywhere else should had done a better job. They did a very poor jab on fixing my Lexus scratches. An apprentice anywhere else should had done a better job. More

My salesman, Nate, is best in class and the GM, Alana, always takes great care of me! Fields is the best in the business! always takes great care of me! Fields is the best in the business! More

Service is good. Sales person was friendly and we had a good time. Cars are pricey but Lexus what do you want. Sales person was friendly and we had a good time. Cars are pricey but Lexus what do you want. More

Excellent sale rep. in James Hotton; extremely straightforward, helpful and professional in dealing with me as his customer!! in James Hotton; extremely straightforward, helpful and professional in dealing with me as his customer!! More

Everyone at Glenview Lexus was very nice. There was never any pressure. I got the car I wanted There was never any pressure. I got the car I wanted More

Exemplary service. Prompt, courteous, knowledgeable Well above average. I felt like a highly valued customer Prompt, courteous, knowledgeable Well above average. I felt like a highly valued customer More

Jeff is a Superstsr and always has been… during so many years I have worked with him, both before and after he was promoted to Manager, He is professional, considerate of others, conscientious about gettin years I have worked with him, both before and after he was promoted to Manager, He is professional, considerate of others, conscientious about getting everything right, customer-oriented, and a credit to the Fields organization. More