Fields Motorcars

New Battery and Belt Friendly staff opened the doors to us late Saturday afternoon before Easter. Our battery had been drained and we had the car jumped before we arrived. Friendly staff opened the doors to us late Saturday afternoon before Easter. Our battery had been drained and we had the car jumped before we arrived. The service person, Justin Callahan, was prompt, and assured us we would get a call on Monday morning as to the status of our battery. The call came mid morning Monday and we picked our car up with the new battery installed and a new belt as that was found to be needed. Car runs well. More

Outstanding service as always!! The service that I receive at Fields is awesome. My Service Advisor Jeff Perard exemplifies Exceptional customer service at its best. He keeps me in The service that I receive at Fields is awesome. My Service Advisor Jeff Perard exemplifies Exceptional customer service at its best. He keeps me informed of the repairs needed and also updated when when my vehicle has to stay there for service. I have the utmost confidence in the team there. More

Outstanding in all respects ! Outstanding in all respects. Everyone I was in contact was very friendly and helpful. The Fields Group is very transparent. Fields Mercedes Benz is hi Outstanding in all respects. Everyone I was in contact was very friendly and helpful. The Fields Group is very transparent. Fields Mercedes Benz is highly recommended . They can meet all your automotive needs. David, the Sales Manager, and Ron Bigler , my sales consultant , answered all my questions to my satisfaction and I drove away happy in my used Mercedes Benz. More

Great service experience! I had a great experience with Justin Callahan as the Service Rep. who was very helpful and patient with me. He explained the time frame it would take I had a great experience with Justin Callahan as the Service Rep. who was very helpful and patient with me. He explained the time frame it would take the service to be completed. Helpful with the rental car and I could not ask for a more polite and courteous person. He also helped me with a small request I had which was to program my car key for my lights to go off faster. That may seem like a small request but he did not have a problem with it and did it with a smile. Little things do matter in dealing with a car. More

Thank you for your help. Thank you, Justin, for your help in ordering my new key and offering to send a courier if I wasn't able to get my car started. Also thanks for showing Thank you, Justin, for your help in ordering my new key and offering to send a courier if I wasn't able to get my car started. Also thanks for showing me what was wrong with my old key fob! More

Jeff Perard provided superlative service Jeff is a true Mercedes concierge. He Kept me abreast of the situation....solved all issues. Went above call of duty to accommodate my schedule. Jeff is a true Mercedes concierge. He Kept me abreast of the situation....solved all issues. Went above call of duty to accommodate my schedule. More

Always a great experience Each and every time I pull into the Lakeland dealership I know that I will not be disappointed. I am always greated with a warm and friendly smile. My Each and every time I pull into the Lakeland dealership I know that I will not be disappointed. I am always greated with a warm and friendly smile. My Service Manager Jeff Perard always goes above and beyond to make sure my experience is an enjoyable one. Highly recommend and will always return. More

Simply the Best! Looking back, we wonder why we hadn't considered Fields Motorcars, right from the start! Ron Bigler, exceeded our expectations, in every way. We had b Looking back, we wonder why we hadn't considered Fields Motorcars, right from the start! Ron Bigler, exceeded our expectations, in every way. We had been GM owners for most of our lives, so we were very excited to experience Mercedes Benz, for the first time, and with an extremely knowledgeable and friendly sales rep. Our test drives, we're very fun, exciting, and informative. Ron made sure we experienced the MB GLE 350, in and around the city, and on the Interstate. This was by far, the most fun we have had, test driving an automobile! Ron helped us to chose the right vehicle, and at a great price. The one thing we don't enjoy doing, is all the paperwork, that's involved in getting a new car! That being said, Ron, and Gary B., helped us to quickly navigate through all of the paperwork, in very little time. That part was quick, and painless! Ron, showed us many of the features, that our new GLE350, has, during our test drives. He gave us a good idea, on how most of them worked, and also introduced us to Natalie Torres. Natalie gave us a more detailed and in depth instructions, on how to use all of the gizmos, and gadgets, that adorn our new vehicle. There's a whole lot to take in, and I mean lots! Natalie was very helpful in setting up our new SUV. Showing us how the "self parking" worked, was somewhat daunting, but we think we have the hang of it? That feature, is very cool! Knowing that we can come back anytime, for more "one on one" instruction, is great. We plan on coming back a few times, to learn as much as we possibly can! We want to thank everyone, that made getting our new vehicle a most enjoyable experience! We can't think of better people, or a better automobile dealership, anywhere in the Tampa Bay vicinity. Knowing that we got our Mercedes, from Fields Motorcars, really gives us the peace of mind, that we will always be taken care of, by the best of the best! We look forward to being Fields Motorcars customers, for many years to come! D&A Lakeland, FL More

Excellent service Had prompt, courteous and excellent service. I am disappointment however with my sl 550 breaking design which has nothing to do with the dealership. Had prompt, courteous and excellent service. I am disappointment however with my sl 550 breaking design which has nothing to do with the dealership. They did the best they could. The breaks feels like your riding them as you break. Grinding feeling and pedal is deep to break, Claim it's all normal but it seems that other owners have the same complaint. Not right for a 120 k dollar vehicle...it's my only disappointment and considering not keeping the vehicle. Thank you More

Great. !! I bought my ML350 5 years ago at Field's and have had all my services done there too. I get an all around wonderful service from everyone I have come I bought my ML350 5 years ago at Field's and have had all my services done there too. I get an all around wonderful service from everyone I have come in contact with over the years. I wouldn't go anywhere else. Thank You Field's More