
Fields Motorcars
Lakeland, FL
Filter Reviews by Keyword
By Type
623 Reviews of Fields Motorcars
Outstanding service It's always a pleasure to take my MB in for service at fields top notch customer care . Alexandra was a pleasure to dork with thank you.... It's always a pleasure to take my MB in for service at fields top notch customer care . Alexandra was a pleasure to dork with thank you.... More
Found the Perfect car! I was looking for a certain car and decided one day to cruise thru the Fields Dealership. I decided if I saw my car in the lot I would stop...if not I was looking for a certain car and decided one day to cruise thru the Fields Dealership. I decided if I saw my car in the lot I would stop...if not I would just keep on going and be satisfied with my current vehicle. Well I wouldn't be writing on this page if I did not find the exact model, color and car I wanted. Dustin Bailey was sent to assist me and it was a wonderful experience. He gave me all of the details on the car and answered all of my questions very professionally. I knew exactly what I was buying. Then it was time for my husband, who is in sales, to see and test drive the car. Dustin answered all of our questions and we were completely satisfied. I am having a ball driving that car all over town! Great experience at this dealership! I look forward to a long association with them. More
Customer Service Dustin Bailey I have been to many places in the past year and a half looking for that perfect car. I was treated mostly with total lack of respect you should have f I have been to many places in the past year and a half looking for that perfect car. I was treated mostly with total lack of respect you should have for any customer., I was extremely pleased with Dustin Bailey. He was efficient, courteous and most of all was respectful to me. I finally found the car I had been searching for, for so long, and he made it happen in less than 12 hours. Now it's mine and I had the most painless car-buying experience I've ever had. Thank you Justin!!! More
Fantastic experience at Fields Motorcars I was completely blown away by my experience at Fields. Ron Bigler was sincere, forthright, very knowledgeable and made what can be a very stressful I was completely blown away by my experience at Fields. Ron Bigler was sincere, forthright, very knowledgeable and made what can be a very stressful experience completely hassle-free. There was absolutely no pressure to purchase anything, no implicit threat that "the car might not be there when you return or any similar tactic commonly employed by salesman. I would strongly recommend him to anyone considering purchasing a vehicle. More
Service work The service work was completed and was a great job. They came to pick my car up from my home and delivered it back to me. I was given a loaner to us The service work was completed and was a great job. They came to pick my car up from my home and delivered it back to me. I was given a loaner to use while my vehicle was being repaired. It was a great experience. More
Expensive visit Having said that, Jeff was wonderful as usual. He let me know that our warranty ran out and that's on me. I had no idea when it would. Embarrassed to Having said that, Jeff was wonderful as usual. He let me know that our warranty ran out and that's on me. I had no idea when it would. Embarrassed to say that but the truth. Jeff went out of his way and referred a salesman that called me and we are hoping to rectify the "out of warranty" issue. He processed the work order quickly so that I didn't have to wait longer than necessary. The car is running great. Every time I come to Fields I am amazed at the professional courtesy and the staff itself. There isn't an unkind or uncaring person there. I am very pleased with Jeff. He knows we are lifers at Fields. VR, B. JoAnn Angle So again thank you for providing Fields and choosing the perfect people. More
Best car buying experience I have had Tim was a class act. He did everything he could to get us in the vehicle we wanted. He did not pressure us in any way. It was truly a great experience Tim was a class act. He did everything he could to get us in the vehicle we wanted. He did not pressure us in any way. It was truly a great experience. More
Service Complaint I will not go back to Field service because the technician recommended rear brake pads and rotors and wheel alignment which I didn't need. I will not go back to Field service because the technician recommended rear brake pads and rotors and wheel alignment which I didn't need. More
Good experience Easy to deal with, kept informed-on what was needed as the price increased,willing to work on price of service. Answered all question in a friendly ma Easy to deal with, kept informed-on what was needed as the price increased,willing to work on price of service. Answered all question in a friendly manner even when they were tough and sometime unfair . More
Awesome Friendly staff prompt service nice waiting area beautiful showroom nice selection of beautiful cars. Staff was honest about needed and not needed repa Friendly staff prompt service nice waiting area beautiful showroom nice selection of beautiful cars. Staff was honest about needed and not needed repairs. I felt good about the service provided More