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Fields Motorcars

Lakeland, FL

4.9
579 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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579 Reviews of Fields Motorcars

August 27, 2013

I do believe this was the best buying experience I've had in a long time. Everyone was very helpful and friendly. Don Josey our sales guy was FABULOUS. No pressure, very informative, great personality More

by lisajordan69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nevills, Gary Breesman, Don Josey
Sep 03, 2013 -

Fields Motorcars responded

We're pleased that you enjoyed your experience! Please enjoy our complimentary food, beverages and other amenities. If there is any way I can elevate your ownership experience, I would be delighted to help. Best regards, Gary Gordon - General Manager.

August 19, 2013

Everyone we came across was friendly and went out of their way to say hi. Ron was a great, down to earth guy, who was accommodating and friendly from the moment we walked in. Overall great experience More

by Scootr1381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nevills, Ron Bigler
Aug 21, 2013 -

Fields Motorcars responded

Thank you very much for your positive marks and your business. I'm glad that we demonstrated our devotion to customer service excellence on your visit and if there is anything else we may do to make your experience with us better, please contact me at either (863) 688-8111 ggordon@fieldsauto.com. Best Regards, Gary Gordon - General Manager.

August 08, 2013

We have purchased two vehicles from Fields Mercedes. Our experience on both occasions was absolutely wonderful. Their staff (particularly Nevills and Lockhart) are very knowledgeable, extremely courteous, a More

by Wreigner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nevills and Carl Lockhart , Carl Lockhart
Aug 08, 2013 -

Fields Motorcars responded

Thank you for your pleasant words and I'm delighted to hear you're enjoying our new facility! We are dedicated to exceeding your expectations and it's great to hear that we have. If there is any other way we may serve you better, please contact me at ggordon@fieldsauto.com. Best Regards, Gary Gordon - General Manager.

July 31, 2013

ROn Bigler and all the staff did a great job making sure we were satisfied with our purchase. We were very pleased. Thank you,Jerry and Lyn Wolfordgwolford@ta More

by Wolford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Jul 31, 2013 -

Fields Motorcars responded

I'm glad to hear you were satisfied with your experience and I'll be sure to mention it to Ron. Thank you for taking the time to let us know and thank you for your business. Sincerely, Gary Gordon - General Manager.

July 27, 2013

Our Sales Professional Ron Bigler was knowledgeable about all aspects of the Mercedes SUV type vehicles we explored. He explained the many features of the vehicle to include all the facets of the multi-medi More

by ksliker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Jul 31, 2013 -

Fields Motorcars responded

Ron is a very dedicated member of our team and we definitely appreciate your excellent feedback. Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Gary Gordon - General Manager.

July 24, 2013

An excellent experience from start to finish. Felt welcomed and appreciated. Friendliest people. Clean dealership. Honest. Had car impeckably advertised and shown. Salesman Tim Lowery is kind and info More

by prprincess8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lowery, Gary Breesman
Jul 31, 2013 -

Fields Motorcars responded

We're pleased and grateful that we were able to exceed your expectations. Thank you for your comments and your future recommendations. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Gary Gordon - General Manager (ggordon@fieldsauto.com).

July 23, 2013

I had a very pleasant experience working once again with Tim Lowery. Tim took the time over several months to find the right vehicle and the right price for me. This is the second vehicle I have purchased More

by mhwlrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Jul 31, 2013 -

Fields Motorcars responded

I'm delighted we made the experience a joy for you and I very much appreciate your comments. You're in good hands with Tim! Congratulations on your second vehicle from us! We appreciate your business. Best Regards, Gary Gordon - General Manager.

July 20, 2013

After hours and hours of researching auto trader and cars.com I finally cut my list of cars I wanted to 5 cars. I was very interested in buying a Hyundai Azera and Genesis. So we went to the Hyundai de More

by mcgriff2324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Lockhart , Carl Lockhart
Jul 22, 2013 -

Fields Motorcars responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. I'm also delighted that you enjoyed the amenities we offer. It's our pleasure! Best Regards, Gary Gordon - General Manager.

July 18, 2013

I wanted to thank Don Josey and John Nevills for their time and patience with me during the purchasing process. They were always available and more than happy to answer the numerous questions I had during More

by omayoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nevills, Don Josey
Jul 22, 2013 -

Fields Motorcars responded

Thank you for taking the time to share your experience. We're proud to have Don and John on the team. I'm glad our team was able to exceed your expectations and thank you for your kind words. If there is anything else we may do to elevate your ownership, please let us know. Sincerely, Gary Gordon - General Manager.

July 13, 2013

Outstanding dealership, awesome experience! I Outstanding dealership, awesome experience! I unsuccessfully visited 3 different dealerships in search of my new Mercedes until I had a pleasure to More

by DimaSimkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Jul 15, 2013 -

Fields Motorcars responded

Thank you for choosing Fields Motorcars and for your wonderful remarks about your experience with us! I'm delighted to hear our team was able to make this the "best car buying experience.." you've ever had! Wow! This is what we strive for, each and every day. Best Regards, Gary Gordon - General Manager.