Fields Volvo Northfield

No matter the issue, Ryan is ready to find the answer. It's a major reason I stay with Fields Volvo. Last Saturday, I ordered my new 2020 V60. It's a major reason I stay with Fields Volvo. Last Saturday, I ordered my new 2020 V60. More

Ryan in the service department is the best! He always makes sure everything runs smoothly. The loaner car was ready for me when I arrived. He took the time to make sure my phone paired up and everything makes sure everything runs smoothly. The loaner car was ready for me when I arrived. He took the time to make sure my phone paired up and everything was okay. He also kept in communication with me about what was going on with my car and when it would be ready. Great experience and my car looks great!! More

Fields Volvo always gives EXCELLENT CUSTOMER SERVICE!! All the staff, Sales & Service, has ALWAYS given us excellent service. If purchasing a new Volvo & servicing the one we are driving the staff at Fiel All the staff, Sales & Service, has ALWAYS given us excellent service. If purchasing a new Volvo & servicing the one we are driving the staff at Fields Volvo will treat you like a "Member of their Family"! More

Great Service Always get great service and full inspection to determine if problems exist. Good communications and almost always have the car ready when promised. Always get great service and full inspection to determine if problems exist. Good communications and almost always have the car ready when promised. Only issue was failure to update service record as requested. More

As always, great service. Fields Volvo has always been great with service since I bought my first Volvo from them 22 years ago. From spur of the moment fixes to major repairs, Fields Volvo has always been great with service since I bought my first Volvo from them 22 years ago. From spur of the moment fixes to major repairs, they have been extremely accommodating and professional. More

Lifelong Volvo owner who was previously serviced by this dealership five years ago and had an exceptional experience. Moved out of town and just returned. Came back to Fields Volvo for servicing and was del dealership five years ago and had an exceptional experience. Moved out of town and just returned. Came back to Fields Volvo for servicing and was delighted to see the experience was exactly the same… Exceptional. More

My service advisor was very competent and friendly. Kristy kept me advised every step or the way as made sure my service was done quickly. Kristy kept me advised every step or the way as made sure my service was done quickly. More

I'd like to express my appreciation for the service that I received on 11/13/19. I was very satisfied with Dave Ritter's professionalism & commitment to give me the best service. Great job! Regards, C.Kwi I received on 11/13/19. I was very satisfied with Dave Ritter's professionalism & commitment to give me the best service. Great job! Regards, C.Kwilosz More

Consistently outstanding customer service Brought my XC60 in for the 20K service. I am sorry I did not get the woman's name but she was friendly and professional. She also knew that my car als Brought my XC60 in for the 20K service. I am sorry I did not get the woman's name but she was friendly and professional. She also knew that my car also needed a rear gate sensor update. One of her colleagues walked out to the loaner car and checked for any prior damage as well as fuel level. I was on my way in 5 minutes. Picked my freshly washed car up at the end of the day and received the same high quality service. I was completely satisfied. Keep up the good work. More

Oil Change Had a really great experience as usual. Waiting area was comfortable, airy, and cozy. Solid refreshments and clean restrooms. Although I spent longer Had a really great experience as usual. Waiting area was comfortable, airy, and cozy. Solid refreshments and clean restrooms. Although I spent longer than I anticipated, it really didn't feel like it. More